Where a crowd controller can go next
5 destinations recorded, ranked by how much of the target role a crowd controller already meets. The closer to the top of Table 1, the less there is to learn.
Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Also known as steward, spectator controller, crowd control worker.
Service and sales workers 44 skills on file 5 career moves 1 above 60% overlap Closest: door supervisor, 74%
- 70% and above · short step
- 50 to 70% · real move
- Below 50% · substantial retraining
Table 2 · What the job itself asks for
A crowd controller needs 19 required skills and areas of knowledge. These 10 are the ones fewest other jobs share, so they say the most about the work.
- monitor guest access assisting and caring
- perform security checks assisting and caring
- control crowd assisting and caring
- ensure health and safety of visitors assisting and caring
- comply with the principles of self-defence assisting and caring
- deal with aggressive behaviour assisting and caring
- identify terrorism threats information skills
- restrain individuals assisting and caring
- security threats services
- liaise with security authorities communication, collaboration and creativity
Table 3 · Jobs that lead here
The reverse view: occupations whose skills already cover much of what a crowd controller does. The figure is how much of this job each one brings.
- door supervisor 66% covered · difficulty 40.7
- security guard 62% covered · difficulty 44.5
- gate guard 49% covered · difficulty 56.2
- hand luggage inspector 45% covered · difficulty 59.4
- life guard 43% covered · difficulty 61.3
- armoured car guard 38% covered · difficulty 65.4
- usher 30% covered · difficulty 71.1
Look up another occupation
Crowd controller is filed under Service and sales workers, ISCO major group 5. The full index lists all ten groups.
How these figures were compiled
Overlap is how much of the target role is already part of a crowd controller’s work. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.