Career Overlap Transition record
RecordMove

Covid tester to front line medical receptionist

A covid tester already meets 32% of what the front line medical receptionist role asks for. The move turns on 16 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From covid tester
32 % overlap
Distant match
To front line medical receptionist
9 You already bring
16 Still to learn
33 Skills in the target role2
Learning distance Substantial retraining

70.3/ 100

1 How much of what a front line medical receptionist is expected to do is already part of a covid tester’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the front line medical receptionist role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

A front line medical receptionist role treats 9 of its required skills as things a covid tester already does. You would walk in with these on day one.

  • communicate in healthcare
  • comply with legislation related to health care
  • follow clinical guidelines
  • health care legislation
  • health records management
  • maintain healthcare user data confidentiality

What stands in the way is 16 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 9 skills that carry over, these are the ones fewest other occupations ask for. A front line medical receptionist role needs them, and most people applying for one will not have them already. This is the part of a covid tester background worth leading with.

Skill the target role also needs Area
  • already held use electronic health records management system working with computers
  • already held health records management business, administration and law
  • already held maintain healthcare user data confidentiality assisting and caring
  • already held medical informatics health and welfare
  • already held medical terminology health and welfare
  • already held health care legislation business, administration and law

All 9 carried skills, including the 9 the front line medical receptionist role treats as required.

Table 3

Table 3 · What you may need to learn

The 24 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 information skills 4 required, 1 supplementary
  • still to learn collect healthcare user's general data required
  • still to learn apply numeracy skills required
  • still to learn manage healthcare users' data required
  • still to learn type on electronic devices required
  • optional, not held process medical insurance claims optional
02 assisting and caring 3 required, 3 supplementary
  • still to learn answer patients' questions required
  • still to learn contribute to continuity of health care required
  • still to learn adhere to organisational guidelines required
  • optional, not held assist patients with special needs optional
  • optional, not held comply with quality standards related to healthcare practice optional
  • optional, not held screen clients optional
03 communication, collaboration and creativity 3 required, 1 supplementary
  • still to learn work in multidisciplinary health teams required
  • still to learn communicate by telephone required
  • still to learn work in a multicultural environment in health care required
  • optional, not held communicate in foreign languages with health service providers optional
04 management skills 3 required
  • still to learn maintain reception area required
  • still to learn identify patients' medical records required
  • still to learn administer appointments required
05 business, administration and law 2 required, 1 supplementary
  • still to learn administrative tasks in a medical environment required
  • still to learn customer service required
  • optional, not held manage healthcare staff optional
06 services 1 required
  • still to learn health care system required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a front line medical receptionist role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 9 skills that carry over
Skill Type
  • already held communicate in healthcare skill
  • already held comply with legislation related to health care skill
  • already held follow clinical guidelines skill
  • already held health care legislation knowledge
  • already held health records management knowledge
  • already held maintain healthcare user data confidentiality skill
  • already held medical informatics knowledge
  • already held medical terminology knowledge
  • already held use electronic health records management system skill
The 1 learning area not shown above
Skill to pick up Tier
07 health and welfare 2 supplementary
  • optional, not held professional documentation in health care optional
  • optional, not held medical studies optional
8 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held assist patients with special needs optional
  • optional, not held comply with quality standards related to healthcare practice optional
  • optional, not held professional documentation in health care optional
  • optional, not held communicate in foreign languages with health service providers optional
  • optional, not held manage healthcare staff optional
  • optional, not held medical studies optional
  • optional, not held process medical insurance claims optional
  • optional, not held screen clients optional
19 held skills the front line medical receptionist role does not ask for
Skill Type
  • not needed by the target role advise patients on infectious diseases when travelling skill
  • not needed by the target role collect biological samples from patients skill
  • not needed by the target role communicable diseases knowledge
  • not needed by the target role drive vehicles skill
  • not needed by the target role empathise with the healthcare user skill
  • not needed by the target role ensure safety of healthcare users skill
  • not needed by the target role ensure safety regulations in dealing with infectious diseases skill
  • not needed by the target role hygiene in a health care setting knowledge
  • not needed by the target role implement data quality processes skill
  • not needed by the target role infection control knowledge
  • not needed by the target role interact with healthcare users skill
  • not needed by the target role interview people skill
  • not needed by the target role label samples skill
  • not needed by the target role nursing principles knowledge
  • not needed by the target role perform PCR covid test skill
  • not needed by the target role preserve samples skill
  • not needed by the target role prevent communicable diseases' outbreaks skill
  • not needed by the target role sterilization techniques knowledge
  • not needed by the target role wear appropriate protective gear skill
6 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn administrative tasks in a medical environment required
  • still to learn customer service required
  • still to learn health care system required
  • optional, not held professional documentation in health care optional
  • optional, not held manage healthcare staff optional
  • optional, not held medical studies optional
Index
FAQ

Common questions about this move

Can a covid tester become a front line medical receptionist?

Yes, and it is a substantial move. A covid tester already covers 32% of what a front line medical receptionist is expected to do: 9 skills carry over, 9 of which the front line medical receptionist role treats as required.

What skills does a covid tester need to become a front line medical receptionist?

16 required skills are missing, plus 8 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by information skills. The single most important is maintain reception area.

How hard is the move from covid tester to front line medical receptionist?

Its learning distance is 70.3 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.