Flight attendant to steward/stewardess
A flight attendant already meets 63% of what the steward/stewardess role asks for. Every required skill of the target role is already in the profile.
44.5/ 100
1 How much of what a steward/stewardess is expected to do is already part of a flight attendant’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the steward/stewardess role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A steward/stewardess role treats 7 of its required skills as things a flight attendant already does. You would walk in with these on day one.
- assist passengers
- comply with food safety and hygiene
- greet guests
- handle customer complaints
- handle financial transactions
- maintain customer service
Table 2 · What you already bring
Of the 39 skills that carry over, these are the ones fewest other occupations ask for. A steward/stewardess role needs them, and most people applying for one will not have them already. This is the part of a flight attendant background worth leading with.
- already held inspect cabin service equipment information skills
- already held prepare flight reports information skills
- already held carry out pre-flight duties management skills
- already held sell souvenirs communication, collaboration and creativity
- already held conduct full-scale emergency plan exercises management skills
- already held deliver outstanding service assisting and caring
All 39 carried skills, including the 7 the steward/stewardess role treats as required.
Table 3 · What you may need to learn
The 30 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- optional, not held answer questions about the train transport service optional
- optional, not held assist passengers in emergency situations optional
- optional, not held assist passengers with timetable information optional
- optional, not held check passenger tickets optional
- optional, not held facilitate safe disembarkation of passengers optional
- optional, not held help to control passenger behaviour during emergency situations optional
- optional, not held maintain vessel safety and emergency equipment optional
- optional, not held manage lost and found articles optional
- optional, not held perform small vessel safety procedures optional
- optional, not held prepare mixed beverages optional
- optional, not held prepare simple meals on board optional
- optional, not held demonstrate emergency procedures optional
- optional, not held distribute local information materials optional
- optional, not held identify customer's needs optional
- optional, not held implement sales strategies optional
- optional, not held use riverspeak to communicate optional
- optional, not held assist clients with special needs optional
- optional, not held implement marketing strategies optional
- optional, not held show intercultural awareness optional
- optional, not held check carriages optional
- optional, not held handle guest luggage optional
- optional, not held service rooms optional
- optional, not held maintain stock supplies for guest cabin optional
- optional, not held communicate reports provided by passengers optional
- optional, not held manage on board hazards optional
- optional, not held read stowage plans optional
- optional, not held physical parts of the vessel optional
- optional, not held vessel safety equipment optional
- optional, not held health and safety measures in transportation optional
- optional, not held oversee guest laundry service optional
Appendix · The rest of the record
All 39 skills that carry over
- already held assist passengers skill
- already held comply with food safety and hygiene skill
- already held greet guests skill
- already held handle customer complaints skill
- already held handle financial transactions skill
- already held maintain customer service skill
- already held serve food in table service skill
- already held act reliably skill
- already held air transport law knowledge
- already held airport planning knowledge
- already held analyse work-related written reports skill
- already held apply transportation management concepts skill
- already held be friendly to passengers skill
- already held carry out pre-flight duties skill
- already held common aviation safety regulations knowledge
- already held communicate verbal instructions skill
- already held conduct full-scale emergency plan exercises skill
- already held deal with challenging work conditions skill
- already held deliver outstanding service skill
- already held execute flight plans skill
- already held follow verbal instructions skill
- already held give instructions to staff skill
- already held handle stressful situations in the work place skill
- already held handle veterinary emergencies skill
- already held have computer literacy skill
- already held inspect cabin service equipment skill
- already held maintain relationship with customers skill
- already held manage the customer experience skill
- already held perform routine flight operations checks skill
- already held perform services in a flexible manner skill
- already held prepare flight reports skill
- already held process customer orders skill
- already held provide first aid skill
- already held provide food and beverages skill
- already held provide information to passengers skill
- already held sell souvenirs skill
- already held tolerate stress skill
- already held upsell products skill
- already held use different communication channels skill
30 supplementary skills, helpful but not required
- optional, not held answer questions about the train transport service optional
- optional, not held assist passengers in emergency situations optional
- optional, not held assist passengers with timetable information optional
- optional, not held check carriages optional
- optional, not held check passenger tickets optional
- optional, not held communicate reports provided by passengers optional
- optional, not held demonstrate emergency procedures optional
- optional, not held distribute local information materials optional
- optional, not held facilitate safe disembarkation of passengers optional
- optional, not held handle guest luggage optional
- optional, not held help to control passenger behaviour during emergency situations optional
- optional, not held identify customer's needs optional
- optional, not held implement sales strategies optional
- optional, not held maintain vessel safety and emergency equipment optional
- optional, not held manage lost and found articles optional
- optional, not held manage on board hazards optional
- optional, not held oversee guest laundry service optional
- optional, not held perform small vessel safety procedures optional
- optional, not held physical parts of the vessel optional
- optional, not held prepare mixed beverages optional
- optional, not held prepare simple meals on board optional
- optional, not held read stowage plans optional
- optional, not held service rooms optional
- optional, not held use riverspeak to communicate optional
- optional, not held vessel safety equipment optional
- optional, not held assist clients with special needs optional
- optional, not held health and safety measures in transportation optional
- optional, not held implement marketing strategies optional
- optional, not held maintain stock supplies for guest cabin optional
- optional, not held show intercultural awareness optional
1 held skills the steward/stewardess role does not ask for
- not needed by the target role assist at check-in skill
3 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- optional, not held physical parts of the vessel optional
- optional, not held vessel safety equipment optional
- optional, not held health and safety measures in transportation optional
Common questions about this move
Can a flight attendant become a steward/stewardess?
Yes, and it is a moderate move. A flight attendant already covers 63% of what a steward/stewardess is expected to do: 39 skills carry over, 7 of which the steward/stewardess role treats as required.
What skills does a flight attendant need to become a steward/stewardess?
None of the steward/stewardess role's required skills are missing from a flight attendant profile. 30 optional skills are not yet covered.
How hard is the move from flight attendant to steward/stewardess?
Its learning distance is 44.5 out of 100, which is the moderate band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.