Career Overlap Transition record
RecordMove

Foreign language correspondence clerk to office clerk

A foreign language correspondence clerk already meets 38% of what the office clerk role asks for. The move turns on 14 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From foreign language correspondence clerk
38 % overlap
Distant match
To office clerk
14 You already bring
14 Still to learn
48 Skills in the target role2
Learning distance Substantial retraining

67.3/ 100

1 How much of what an office clerk is expected to do is already part of a foreign language correspondence clerk’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the office clerk role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

An office clerk role treats 12 of its required skills as things a foreign language correspondence clerk already does. You would walk in with these on day one.

  • apply grammar and spelling rules
  • communicate by telephone
  • company policies
  • deliver correspondence
  • disseminate internal communications
  • file documents

What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 14 skills that carry over, these are the ones fewest other occupations ask for. An office clerk role needs them, and most people applying for one will not have them already. This is the part of a foreign language correspondence clerk background worth leading with.

Skill the target role also needs Area
  • already held draft corporate emails communication, collaboration and creativity
  • already held file documents information skills
  • already held disseminate internal communications communication, collaboration and creativity
  • already held deliver correspondence management skills
  • already held handle mail management skills
  • already held organise business documents management skills

All 14 carried skills, including the 12 the office clerk role treats as required.

Table 3

Table 3 · What you may need to learn

The 34 missing skills fall into 10 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 information skills 4 required, 5 supplementary
  • still to learn facilitate access to information required
  • still to learn fill out forms required
  • still to learn maintain correspondence records required
  • still to learn process data required
  • optional, not held manage digital archives optional
  • optional, not held keep records of customer interaction optional
  • optional, not held maintain inventory of office supplies optional
  • optional, not held monitor staff absences optional
  • optional, not held translate keywords into full texts optional
02 communication, collaboration and creativity 4 required, 2 supplementary
  • still to learn align content with form required
  • still to learn communicate with customers required
  • still to learn process commissioned instructions required
  • still to learn use different communication channels required
  • optional, not held communicate with customer service department optional
  • optional, not held maintain internal communication systems optional
03 management skills 3 required, 3 supplementary
  • still to learn disseminate messages to people required
  • still to learn organise facilities for office personnel required
  • still to learn prepare correspondence for customers required
  • optional, not held issue sales invoices optional
  • optional, not held process customer orders optional
  • optional, not held use free typing techniques optional
04 handling and moving 2 required, 1 supplementary
  • still to learn route correspondence to business departments required
  • still to learn handle delivered packages required
  • optional, not held perform cleaning duties optional
05 information and communication technologies (icts) 1 required
  • still to learn information confidentiality required
06 working with computers 4 supplementary
  • optional, not held digitise documents optional
  • optional, not held use microsoft office optional
  • optional, not held use personal organization software optional
  • optional, not held use software for data preservation optional

4 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries an office clerk role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 14 skills that carry over
Skill Type
  • already held apply grammar and spelling rules skill
  • already held communicate by telephone skill
  • already held company policies knowledge
  • already held deliver correspondence skill
  • already held disseminate internal communications skill
  • already held file documents skill
  • already held handle mail skill
  • already held manage digital documents skill
  • already held organise business documents skill
  • already held perform office routine activities skill
  • already held use office systems skill
  • already held use spreadsheets software skill
  • already held draft corporate emails skill
  • already held ensure proper document management skill
The 4 learning areas not shown above
Skill to pick up Tier
07 assisting and caring 2 supplementary
  • optional, not held respect data protection principles optional
  • optional, not held serve beverages optional
08 arts and humanities 1 supplementary
  • optional, not held transcription methods optional
09 business, administration and law 1 supplementary
  • optional, not held accounting techniques optional
10 social sciences, journalism and information 1 supplementary
  • optional, not held document sharing procedures optional
20 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held communicate with customer service department optional
  • optional, not held issue sales invoices optional
  • optional, not held manage digital archives optional
  • optional, not held respect data protection principles optional
  • optional, not held serve beverages optional
  • optional, not held accounting techniques optional
  • optional, not held digitise documents optional
  • optional, not held document sharing procedures optional
  • optional, not held keep records of customer interaction optional
  • optional, not held maintain internal communication systems optional
  • optional, not held maintain inventory of office supplies optional
  • optional, not held monitor staff absences optional
  • optional, not held perform cleaning duties optional
  • optional, not held process customer orders optional
  • optional, not held transcription methods optional
  • optional, not held translate keywords into full texts optional
  • optional, not held use free typing techniques optional
  • optional, not held use microsoft office optional
  • optional, not held use personal organization software optional
  • optional, not held use software for data preservation optional
12 held skills the office clerk role does not ask for
Skill Type
  • not needed by the target role communicate commercial and technical issues in foreign languages skill
  • not needed by the target role grammar knowledge
  • not needed by the target role liaise with managers skill
  • not needed by the target role liaise with typists skill
  • not needed by the target role master language rules skill
  • not needed by the target role speak different languages skill
  • not needed by the target role spelling knowledge
  • not needed by the target role translate foreign language skill
  • not needed by the target role translate language concepts skill
  • not needed by the target role translate spoken language skill
  • not needed by the target role use an application-specific interface skill
  • not needed by the target role use word processing software skill
4 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn information confidentiality required
  • optional, not held accounting techniques optional
  • optional, not held document sharing procedures optional
  • optional, not held transcription methods optional
Index
FAQ

Common questions about this move

Can a foreign language correspondence clerk become an office clerk?

Yes, and it is a substantial move. A foreign language correspondence clerk already covers 38% of what an office clerk is expected to do: 14 skills carry over, 12 of which the office clerk role treats as required.

What skills does a foreign language correspondence clerk need to become an office clerk?

14 required skills are missing, plus 20 optional ones. They fall into 10 areas of the ESCO skill hierarchy, led by information skills. The single most important is route correspondence to business departments.

How hard is the move from foreign language correspondence clerk to office clerk?

Its learning distance is 67.3 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.