Housing manager to insurance claims manager
A housing manager already meets 45% of what the insurance claims manager role asks for. The move turns on 11 required skills not yet in the profile.
60.1/ 100
1 How much of what an insurance claims manager is expected to do is already part of a housing manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the insurance claims manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An insurance claims manager role treats 12 of its required skills as things a housing manager already does. You would walk in with these on day one.
- advise on financial matters
- analyse market financial trends
- corporate social responsibility
- enforce financial policies
- financial analysis
- financial management
What stands in the way is 11 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 15 skills that carry over, these are the ones fewest other occupations ask for. An insurance claims manager role needs them, and most people applying for one will not have them already. This is the part of a housing manager background worth leading with.
- already held organise a damage assessment management skills
- already held enforce financial policies management skills
- already held financial analysis business, administration and law
- already held analyse financial performance of a company information skills
- already held financial statements business, administration and law
- already held financial management business, administration and law
All 15 carried skills, including the 12 the insurance claims manager role treats as required.
Table 3 · What you may need to learn
The 26 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn manage claim files required
- still to learn review insurance process required
- still to learn conduct financial audits required
- still to learn prepare financial auditing reports required
- optional, not held analyse claim files optional
- optional, not held estimate damage optional
- optional, not held initiate claim file optional
- optional, not held analyse financial risk optional
- optional, not held analyse insurance risk optional
- optional, not held manage financial risk optional
- still to learn principles of insurance required
- still to learn insurance law required
- still to learn types of insurance required
- optional, not held insurance market optional
- still to learn handle incoming insurance claims required
- still to learn manage claims process required
- optional, not held assess customer credibility optional
- optional, not held apply technical communication skills optional
- optional, not held create insurance policies optional
- optional, not held ensure cross-department cooperation optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- optional, not held manage contract disputes optional
- still to learn lead claim examiners required
- optional, not held recruit employees optional
- still to learn fraud detection required
Table 4 · Where to start
The 3 entries an insurance claims manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 handle incoming insurance claims practise this
- 02 lead claim examiners practise this
- 03 manage claim files practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 15 skills that carry over
- already held advise on financial matters skill
- already held analyse market financial trends skill
- already held corporate social responsibility knowledge
- already held enforce financial policies skill
- already held financial analysis knowledge
- already held financial management knowledge
- already held financial statements knowledge
- already held follow company standards skill
- already held liaise with managers skill
- already held manage staff skill
- already held organise a damage assessment skill
- already held strive for company growth skill
- already held analyse financial performance of a company skill
- already held create a financial plan skill
- already held plan health and safety procedures skill
15 supplementary skills, helpful but not required
- optional, not held analyse claim files optional
- optional, not held assess customer credibility optional
- optional, not held estimate damage optional
- optional, not held initiate claim file optional
- optional, not held analyse financial risk optional
- optional, not held analyse insurance risk optional
- optional, not held apply technical communication skills optional
- optional, not held create insurance policies optional
- optional, not held ensure cross-department cooperation optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- optional, not held insurance market optional
- optional, not held manage contract disputes optional
- optional, not held manage financial risk optional
- optional, not held recruit employees optional
30 held skills the insurance claims manager role does not ask for
- not needed by the target role analyse community needs skill
- not needed by the target role build community relations skill
- not needed by the target role building codes knowledge
- not needed by the target role building construction principles knowledge
- not needed by the target role check construction compliance skill
- not needed by the target role collect property financial information skill
- not needed by the target role collect rental fees skill
- not needed by the target role communicate with tenants skill
- not needed by the target role energy performance of buildings knowledge
- not needed by the target role examine the conditions of buildings skill
- not needed by the target role fire safety regulations knowledge
- not needed by the target role government social security programmes knowledge
- not needed by the target role handle tenant changeover skill
- not needed by the target role inform on renting agreements skill
- not needed by the target role investigate social security applications skill
- not needed by the target role liaise with local authorities skill
- not needed by the target role liaise with property owners skill
- not needed by the target role obtain financial information skill
- not needed by the target role organise property viewing skill
- not needed by the target role perform property market research skill
- not needed by the target role plan allocation of space skill
- not needed by the target role plan buildings maintenance work skill
- not needed by the target role prepare inventory of properties skill
- not needed by the target role property law knowledge
- not needed by the target role provide information on properties skill
- not needed by the target role public housing legislation knowledge
- not needed by the target role real estate market knowledge
- not needed by the target role report major building repairs skill
- not needed by the target role supervise property development projects skill
- not needed by the target role work within communities skill
5 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn principles of insurance required
- still to learn fraud detection required
- still to learn insurance law required
- still to learn types of insurance required
- optional, not held insurance market optional
Common questions about this move
Can a housing manager become an insurance claims manager?
Yes, and it is a substantial move. A housing manager already covers 45% of what an insurance claims manager is expected to do: 15 skills carry over, 12 of which the insurance claims manager role treats as required.
What skills does a housing manager need to become an insurance claims manager?
11 required skills are missing, plus 15 optional ones. They fall into 5 areas of the ESCO skill hierarchy, led by information skills. The single most important is handle incoming insurance claims.
How hard is the move from housing manager to insurance claims manager?
Its learning distance is 60.1 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.