RecordMove

ICT business analysis manager to ICT operations manager

An ICT business analysis manager already meets 23% of what the ICT operations manager role asks for. The move turns on 13 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional

From ICT business analysis manager

Distant match

To ICT operations manager

8 You already bring

13 Still to learn

41 Skills in the target role2

Learning distance A rebuild

76.4/ 100

adjacentmoderatesubstantialcareer change

1 How much of what an ICT operations manager is expected to do is already part of an ICT business analysis manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the ICT operations manager role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

An ICT operations manager role treats 5 of its required skills as things an ICT business analysis manager already does. You would walk in with these on day one.

define technology strategy
design process
improve business processes
track key performance indicators
use different communication channels

What stands in the way is 13 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 8 skills that carry over, these are the ones fewest other occupations ask for. An ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of an ICT business analysis manager background worth leading with.

Skill the target role also needs Area

already held design process communication, collaboration and creativity
already held improve business processes management skills
already held coordinate technological activities management skills
already held define technology strategy management skills
already held track key performance indicators information skills
already held systems development life-cycle information and communication technologies (icts)

All 8 carried skills, including the 5 the ICT operations manager role treats as required.

Table 3

Table 3 · What you may need to learn

The 33 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier

01 management skills 4 required, 3 supplementary

still to learn develop ICT workflow required
still to learn manage budgets required
still to learn manage staff required
still to learn perform project management required

optional, not held apply organisational techniques optional
optional, not held develop information standards optional
optional, not held recruit employees optional

02 working with computers 3 required, 2 supplementary

still to learn attend to ICT systems quality required
still to learn manage changes in ICT system required
still to learn use ICT ticketing system required

optional, not held implement ICT security policies optional
optional, not held implement a virtual private network optional

03 business, administration and law 2 required, 5 supplementary

still to learn innovation processes required
still to learn operations management required

optional, not held crowdsourcing strategy optional
optional, not held hardware components suppliers optional
optional, not held insourcing strategy optional
optional, not held outsourcing strategy optional
optional, not held contract law optional

04 communication, collaboration and creativity 2 required, 2 supplementary

still to learn maintain relationship with suppliers required
still to learn train employees required

optional, not held manage contracts optional
optional, not held perform procurement processes optional

05 information and communication technologies (icts) 1 required, 5 supplementary

still to learn digital systems required

optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held hardware components optional

06 assisting and caring 1 required, 1 supplementary

still to learn oversee quality control required

optional, not held comply with legal regulations optional

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries an ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 8 skills that carry over

Skill Type

already held define technology strategy skill
already held design process skill
already held improve business processes skill
already held track key performance indicators skill
already held use different communication channels skill
already held coordinate technological activities skill
already held provide cost benefit analysis reports skill
already held systems development life-cycle knowledge

The 2 learning areas not shown above

Skill to pick up Tier

07 engineering, manufacturing and construction 1 supplementary

optional, not held engineering processes optional

08 information skills 1 supplementary

optional, not held implement ICT risk management optional

20 supplementary skills, helpful but not required

Skill to pick up Tier

optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held crowdsourcing strategy optional
optional, not held engineering processes optional
optional, not held hardware components suppliers optional
optional, not held implement ICT risk management optional
optional, not held implement ICT security policies optional
optional, not held implement a virtual private network optional
optional, not held insourcing strategy optional
optional, not held outsourcing strategy optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held apply organisational techniques optional
optional, not held comply with legal regulations optional
optional, not held contract law optional
optional, not held develop information standards optional
optional, not held hardware components optional
optional, not held manage contracts optional
optional, not held perform procurement processes optional
optional, not held recruit employees optional

27 held skills the ICT operations manager role does not ask for

Skill Type

not needed by the target role ICT market knowledge
not needed by the target role ICT security legislation knowledge
not needed by the target role adapt to changing situations skill
not needed by the target role analyse business requirements skill
not needed by the target role apply change management skill
not needed by the target role business process modelling knowledge
not needed by the target role business processes knowledge
not needed by the target role business strategy concepts knowledge
not needed by the target role communicate with customers skill
not needed by the target role create business process models skill
not needed by the target role data mining knowledge
not needed by the target role decision support systems knowledge
not needed by the target role define technical requirements skill
not needed by the target role digital communication and collaboration skill
not needed by the target role execute analytical mathematical calculations skill
not needed by the target role identify processes for re-engineering skill
not needed by the target role implement strategic planning skill
not needed by the target role information extraction knowledge
not needed by the target role make strategic business decisions skill
not needed by the target role manage ICT project skill
not needed by the target role perform business analysis skill
not needed by the target role perform data mining skill
not needed by the target role propose ICT solutions to business problems skill
not needed by the target role provide ICT consulting advice skill
not needed by the target role provide training on technological business developments skill
not needed by the target role visual presentation techniques knowledge
not needed by the target role write work-related reports skill

14 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier

still to learn innovation processes required
still to learn operations management required
still to learn digital systems required
optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held crowdsourcing strategy optional
optional, not held engineering processes optional
optional, not held hardware components suppliers optional
optional, not held insourcing strategy optional
optional, not held outsourcing strategy optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held contract law optional
optional, not held hardware components optional

Index

Other moves recorded from ICT business analysis manager

Full index of moves from ICT business analysis manager

FAQ

Common questions about this move

Can an ICT business analysis manager become an ICT operations manager?

Yes, and it is a career change move. An ICT business analysis manager already covers 23% of what an ICT operations manager is expected to do: 8 skills carry over, 5 of which the ICT operations manager role treats as required.

What skills does an ICT business analysis manager need to become an ICT operations manager?

13 required skills are missing, plus 20 optional ones. They fall into 8 areas of the ESCO skill hierarchy, led by management skills. The single most important is attend to ICT systems quality.

How hard is the move from ICT business analysis manager to ICT operations manager?

Its learning distance is 76.4 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.