Career Overlap Transition record
RecordMove

Labour relations officer to ombudsman

A labour relations officer already meets 39% of what the ombudsman role asks for. The move turns on 6 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From labour relations officer
39 % overlap
Distant match
To ombudsman
8 You already bring
6 Still to learn
24 Skills in the target role2
Learning distance Substantial retraining

55.4/ 100

1 How much of what an ombudsman is expected to do is already part of a labour relations officer’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the ombudsman role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

An ombudsman role treats 5 of its required skills as things a labour relations officer already does. You would walk in with these on day one.

  • apply conflict management
  • create solutions to problems
  • employment law
  • facilitate official agreement
  • respond to enquiries

What stands in the way is 6 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 8 skills that carry over, these are the ones fewest other occupations ask for. An ombudsman role needs them, and most people applying for one will not have them already. This is the part of a labour relations officer background worth leading with.

Skill the target role also needs Area
  • already held protect employee rights communication, collaboration and creativity
  • already held moderate in negotiations communication, collaboration and creativity
  • already held facilitate official agreement communication, collaboration and creativity
  • already held advise on conflict management communication, collaboration and creativity
  • already held respond to enquiries assisting and caring
  • already held employment law business, administration and law

All 8 carried skills, including the 5 the ombudsman role treats as required.

Table 3

Table 3 · What you may need to learn

The 16 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 communication, collaboration and creativity 4 required, 5 supplementary
  • still to learn show impartiality required
  • still to learn apply knowledge of human behaviour required
  • still to learn manage contract disputes required
  • still to learn show intercultural awareness required
  • optional, not held communicate health and safety measures optional
  • optional, not held interview people optional
  • optional, not held address problems critically optional
  • optional, not held educate employees on occupational hazards optional
  • optional, not held promote social awareness optional
02 assisting and caring 1 required, 1 supplementary
  • still to learn observe confidentiality required
  • optional, not held comply with legal regulations optional
03 business, administration and law 1 required
  • still to learn private law required
04 education 1 supplementary
  • optional, not held scientific research methodology optional
05 information skills 1 supplementary
  • optional, not held advise on risk management optional
06 management skills 1 supplementary
  • optional, not held identify policy breach optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries an ombudsman role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 8 skills that carry over
Skill Type
  • already held apply conflict management skill
  • already held create solutions to problems skill
  • already held employment law knowledge
  • already held facilitate official agreement skill
  • already held respond to enquiries skill
  • already held advise on conflict management skill
  • already held moderate in negotiations skill
  • already held protect employee rights skill
The 1 learning area not shown above
Skill to pick up Tier
07 services 1 supplementary
  • optional, not held health, safety and hygiene legislation optional
10 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held communicate health and safety measures optional
  • optional, not held identify policy breach optional
  • optional, not held interview people optional
  • optional, not held address problems critically optional
  • optional, not held advise on risk management optional
  • optional, not held comply with legal regulations optional
  • optional, not held educate employees on occupational hazards optional
  • optional, not held health, safety and hygiene legislation optional
  • optional, not held promote social awareness optional
  • optional, not held scientific research methodology optional
21 held skills the ombudsman role does not ask for
Skill Type
  • not needed by the target role advise on government policy compliance skill
  • not needed by the target role advise on organisational culture skill
  • not needed by the target role advise on personnel management skill
  • not needed by the target role build trust skill
  • not needed by the target role business communication knowledge
  • not needed by the target role ensure cross-department cooperation skill
  • not needed by the target role ensure gender equality in the workplace skill
  • not needed by the target role establish collaborative relations skill
  • not needed by the target role gather feedback from employees skill
  • not needed by the target role government policy implementation knowledge
  • not needed by the target role inspect government policy compliance skill
  • not needed by the target role maintain relations with local representatives skill
  • not needed by the target role maintain relationships with government agencies skill
  • not needed by the target role manage government policy implementation skill
  • not needed by the target role monitor company policy skill
  • not needed by the target role monitor organisation climate skill
  • not needed by the target role personnel management knowledge
  • not needed by the target role promote inclusion skill
  • not needed by the target role represent the organisation skill
  • not needed by the target role represent union members skill
  • not needed by the target role support employability of people with disabilities skill
3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn private law required
  • optional, not held health, safety and hygiene legislation optional
  • optional, not held scientific research methodology optional
Index
FAQ

Common questions about this move

Can a labour relations officer become an ombudsman?

Yes, and it is a substantial move. A labour relations officer already covers 39% of what an ombudsman is expected to do: 8 skills carry over, 5 of which the ombudsman role treats as required.

What skills does a labour relations officer need to become an ombudsman?

6 required skills are missing, plus 10 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is private law.

How hard is the move from labour relations officer to ombudsman?

Its learning distance is 55.4 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.