Table 1Transition record

medical records clerktofront line medical receptionist

A medical records clerk already meets 73% of what the front line medical receptionist role asks for. The move turns on 6 required skills not yet in the profile.

From medical records clerk

73%

Overlap1

To front line medical receptionist

23 Skills carried over

6 Required, not held

32.3 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 32.3

This move: 32.3 of 100 · moderate

1 Share of the front line medical receptionist role’s weighted skill requirement already met by the medical records clerk profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 23 skills that carry over, these are the ones fewest other occupations ask for. A front line medical receptionist role needs them, and most people applying for one will not have them already. This is the part of a medical records clerk background worth leading with.

Skill the target role also needs Area

already held type on electronic devices information skills
already held use electronic health records management system working with computers
already held administrative tasks in a medical environment business, administration and law
already held identify patients' medical records management skills
already held medical studies health and welfare
already held answer patients' questions assisting and caring

All 23 carried skills, including the 19 the front line medical receptionist role treats as required.

Table 3

Table 3 · What you would need to learn

The 10 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 2 required, 2 supplementary

required, not held contribute to continuity of health care required
required, not held comply with legislation related to health care required

optional, not held assist patients with special needs optional
optional, not held screen clients optional

02 management skills 2 required

required, not held maintain reception area required
required, not held administer appointments required

03 information skills 1 required, 1 supplementary

required, not held apply numeracy skills required

optional, not held process medical insurance claims optional

04 communication, collaboration and creativity 1 required

required, not held communicate by telephone required

05 business, administration and law 1 supplementary

optional, not held manage healthcare staff optional

Table 4

Table 4 · Where to start

The 3 entries a front line medical receptionist role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 23 skills that carry over

Skill Type

already held adhere to organisational guidelines skill
already held administrative tasks in a medical environment knowledge
already held answer patients' questions skill
already held collect healthcare user's general data skill
already held communicate in healthcare skill
already held customer service knowledge
already held follow clinical guidelines skill
already held health care legislation knowledge
already held health care system knowledge
already held health records management knowledge
already held identify patients' medical records skill
already held maintain healthcare user data confidentiality skill
already held manage healthcare users' data skill
already held medical informatics knowledge
already held medical terminology knowledge
already held type on electronic devices skill
already held use electronic health records management system skill
already held work in a multicultural environment in health care skill
already held work in multidisciplinary health teams skill
already held communicate in foreign languages with health service providers skill
already held comply with quality standards related to healthcare practice skill
already held medical studies knowledge
already held professional documentation in health care knowledge

4 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held assist patients with special needs optional
optional, not held manage healthcare staff optional
optional, not held process medical insurance claims optional
optional, not held screen clients optional

23 held skills the front line medical receptionist role does not ask for

Skill Type

not needed by the target role apply organisational techniques skill
not needed by the target role archive healthcare users' records skill
not needed by the target role clinical coding knowledge
not needed by the target role collect statistics on medical records skill
not needed by the target role communicate with customers skill
not needed by the target role data storage knowledge
not needed by the target role database knowledge
not needed by the target role deliver case notes skill
not needed by the target role display medical problems skill
not needed by the target role document management knowledge
not needed by the target role handle paperwork skill
not needed by the target role manage digital archives skill
not needed by the target role manage digital documents skill
not needed by the target role participate in medical records' auditing activities skill
not needed by the target role perform backups skill
not needed by the target role perform clinical coding procedures skill
not needed by the target role pharmacology knowledge
not needed by the target role process data skill
not needed by the target role review patient's medical data skill
not needed by the target role send samples to laboratory skill
not needed by the target role transfer medical information skill
not needed by the target role use communication techniques skill
not needed by the target role use databases skill

1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

optional, not held manage healthcare staff optional

Index

Other moves recorded from medical records clerk

Full index of moves from medical records clerk

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.