Table 1Transition record

membership administratortomembership manager

A membership administrator already meets 35% of what the membership manager role asks for. The move turns on 16 required skills not yet in the profile.

From membership administrator

35%

Overlap1

To membership manager

14 Skills carried over

16 Required, not held

66.4 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 66.4

This move: 66.4 of 100 · substantial

1 Share of the membership manager role’s weighted skill requirement already met by the membership administrator profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 14 skills that carry over, these are the ones fewest other occupations ask for. A membership manager role needs them, and most people applying for one will not have them already. This is the part of a membership administrator background worth leading with.

Skill the target role also needs Area

already held provide membership service assisting and caring
already held complete membership administration management skills
already held manage membership database information skills
already held recruit members management skills
already held handle complaints communication, collaboration and creativity
already held stimulate creative processes management skills

All 14 carried skills, including the 6 the membership manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 17 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 5 required, 1 supplementary

required, not held develop membership strategies required
required, not held manage membership required
required, not held supervise the management of an establishment required
required, not held manage staff required
required, not held supervise work required

optional, not held plan health and safety procedures optional

02 communication, collaboration and creativity 4 required

required, not held coordinate membership work required
required, not held identify customer's needs required
required, not held create solutions to problems required
required, not held liaise with managers required

03 business, administration and law 3 required

required, not held corporate social responsibility required
required, not held product comprehension required
required, not held customer relationship management required

04 assisting and caring 2 required

required, not held follow company standards required
required, not held provide information required

05 generic programmes and qualifications 1 required

required, not held communication principles required

06 information skills 1 required

required, not held analyse membership required

Table 4

Table 4 · Where to start

The 3 entries a membership manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 14 skills that carry over

Skill Type

already held customer service knowledge
already held develop professional network skill
already held manage membership database skill
already held provide membership service skill
already held recruit members skill
already held use communication techniques skill
already held complete membership administration skill
already held deal with pressure from unexpected circumstances skill
already held handle complaints skill
already held make independent operating decisions skill
already held office software knowledge
already held stimulate creative processes skill
already held write leaflets skill
already held write work-related reports skill

1 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held plan health and safety procedures optional

8 held skills the membership manager role does not ask for

Skill Type

not needed by the target role develop campaigns skill
not needed by the target role handle customer complaints skill
not needed by the target role manage members skill
not needed by the target role meet deadlines skill
not needed by the target role perform clerical duties skill
not needed by the target role perform office routine activities skill
not needed by the target role process payments skill
not needed by the target role sales strategies knowledge

4 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held corporate social responsibility required
required, not held product comprehension required
required, not held communication principles required
required, not held customer relationship management required

Index

Other moves recorded from membership administrator

Full index of moves from membership administrator

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.