night auditortohotel concierge
A night auditor already meets 75% of what the hotel concierge role asks for. The move turns on 1 required skill not yet in the profile.
This move: 24.4 of 100 · adjacent
1 Share of the hotel concierge role’s weighted skill requirement already met by the night auditor profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Table 2 · What you already bring
Of the 15 skills that carry over, these are the ones fewest other occupations ask for. A hotel concierge role needs them, and most people applying for one will not have them already. This is the part of a night auditor background worth leading with.
- already held take room service orders communication, collaboration and creativity
- already held assess cleanliness of areas information skills
- already held detect drug abuse assisting and caring
- already held maintain incident reporting records information skills
- already held process reservations information skills
- already held assist at check-in assisting and caring
All 15 carried skills, including the 8 the hotel concierge role treats as required.
Table 3 · What you would need to learn
The 8 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held maintain relationship with customers required
- optional, not held distribute local information materials optional
- optional, not held ensure the privacy of guests optional
- optional, not held handle personal identifiable information optional
- optional, not held maintain reception area optional
- optional, not held deliver correspondence optional
- optional, not held handover the service area optional
- optional, not held property management software optional
Table 4 · Where to start
The 1 entries a hotel concierge role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 15 skills that carry over
- already held assist at check-in skill
- already held assist clients with special needs skill
- already held comply with food safety and hygiene skill
- already held greet guests skill
- already held handle customer complaints skill
- already held identify customer's needs skill
- already held maintain customer service skill
- already held provide tourism related information skill
- already held assess cleanliness of areas skill
- already held detect drug abuse skill
- already held implement marketing strategies skill
- already held implement sales strategies skill
- already held maintain incident reporting records skill
- already held process reservations skill
- already held take room service orders skill
7 supplementary skills, helpful but not required
- optional, not held maintain reception area optional
- optional, not held distribute local information materials optional
- optional, not held handover the service area optional
- optional, not held property management software optional
- optional, not held deliver correspondence optional
- optional, not held ensure the privacy of guests optional
- optional, not held handle personal identifiable information optional
9 held skills the hotel concierge role does not ask for
- not needed by the target role carry out end of day accounts skill
- not needed by the target role deal with arrivals in accommodation skill
- not needed by the target role deal with departures in accommodation skill
- not needed by the target role ensure hotel security skill
- not needed by the target role handle surveillance equipment skill
- not needed by the target role maintain customer records skill
- not needed by the target role monitor guest access skill
- not needed by the target role process payments skill
- not needed by the target role run errands on behalf of customers skill
1 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- optional, not held property management software optional
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.