Career Overlap Transition record
RecordMove

Ombudsman to labour relations officer

An ombudsman already meets 26% of what the labour relations officer role asks for. The move turns on 12 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From ombudsman
26 % overlap
Distant match
To labour relations officer
8 You already bring
12 Still to learn
29 Skills in the target role2
Learning distance Substantial retraining

68.6/ 100

1 How much of what a labour relations officer is expected to do is already part of an ombudsman’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the labour relations officer role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

A labour relations officer role treats 4 of its required skills as things an ombudsman already does. You would walk in with these on day one.

  • advise on conflict management
  • apply conflict management
  • employment law
  • protect employee rights

What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 8 skills that carry over, these are the ones fewest other occupations ask for. A labour relations officer role needs them, and most people applying for one will not have them already. This is the part of an ombudsman background worth leading with.

Skill the target role also needs Area
  • already held protect employee rights communication, collaboration and creativity
  • already held moderate in negotiations communication, collaboration and creativity
  • already held facilitate official agreement communication, collaboration and creativity
  • already held advise on conflict management communication, collaboration and creativity
  • already held respond to enquiries assisting and caring
  • already held employment law business, administration and law

All 8 carried skills, including the 4 the labour relations officer role treats as required.

Table 3

Table 3 · What you may need to learn

The 21 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 communication, collaboration and creativity 7 required, 3 supplementary
  • still to learn maintain relations with local representatives required
  • still to learn represent union members required
  • still to learn advise on organisational culture required
  • still to learn advise on personnel management required
  • still to learn build trust required
  • still to learn establish collaborative relations required
  • still to learn represent the organisation required
  • optional, not held advise on government policy compliance optional
  • optional, not held ensure cross-department cooperation optional
  • optional, not held maintain relationships with government agencies optional
02 information skills 1 required, 3 supplementary
  • still to learn gather feedback from employees required
  • optional, not held monitor organisation climate optional
  • optional, not held inspect government policy compliance optional
  • optional, not held monitor company policy optional
03 assisting and caring 1 required, 1 supplementary
  • still to learn ensure gender equality in the workplace required
  • optional, not held promote inclusion optional
04 management skills 1 required, 1 supplementary
  • still to learn support employability of people with disabilities required
  • optional, not held manage government policy implementation optional
05 business, administration and law 1 required
  • still to learn personnel management required
06 social sciences, journalism and information 1 required
  • still to learn government policy implementation required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a labour relations officer role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 8 skills that carry over
Skill Type
  • already held advise on conflict management skill
  • already held apply conflict management skill
  • already held employment law knowledge
  • already held protect employee rights skill
  • already held create solutions to problems skill
  • already held facilitate official agreement skill
  • already held moderate in negotiations skill
  • already held respond to enquiries skill
The 1 learning area not shown above
Skill to pick up Tier
07 generic programmes and qualifications 1 supplementary
  • optional, not held business communication optional
9 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held monitor organisation climate optional
  • optional, not held advise on government policy compliance optional
  • optional, not held business communication optional
  • optional, not held ensure cross-department cooperation optional
  • optional, not held inspect government policy compliance optional
  • optional, not held maintain relationships with government agencies optional
  • optional, not held manage government policy implementation optional
  • optional, not held monitor company policy optional
  • optional, not held promote inclusion optional
16 held skills the labour relations officer role does not ask for
Skill Type
  • not needed by the target role address problems critically skill
  • not needed by the target role advise on risk management skill
  • not needed by the target role apply knowledge of human behaviour skill
  • not needed by the target role communicate health and safety measures skill
  • not needed by the target role comply with legal regulations skill
  • not needed by the target role educate employees on occupational hazards skill
  • not needed by the target role health, safety and hygiene legislation knowledge
  • not needed by the target role identify policy breach skill
  • not needed by the target role interview people skill
  • not needed by the target role manage contract disputes skill
  • not needed by the target role observe confidentiality skill
  • not needed by the target role private law knowledge
  • not needed by the target role promote social awareness skill
  • not needed by the target role scientific research methodology knowledge
  • not needed by the target role show impartiality skill
  • not needed by the target role show intercultural awareness skill
3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn government policy implementation required
  • still to learn personnel management required
  • optional, not held business communication optional
Index
FAQ

Common questions about this move

Can an ombudsman become a labour relations officer?

Yes, and it is a substantial move. An ombudsman already covers 26% of what a labour relations officer is expected to do: 8 skills carry over, 4 of which the labour relations officer role treats as required.

What skills does an ombudsman need to become a labour relations officer?

12 required skills are missing, plus 9 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is maintain relations with local representatives.

How hard is the move from ombudsman to labour relations officer?

Its learning distance is 68.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.