Career Overlap Transition record
RecordMove

Passenger fare controller to tram driver

A passenger fare controller already meets 30% of what the tram driver role asks for. The move turns on 24 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From passenger fare controller
30 % overlap
Distant match
To tram driver
12 You already bring
24 Still to learn
39 Skills in the target role2
Learning distance A rebuild

75.7/ 100

1 How much of what a tram driver is expected to do is already part of a passenger fare controller’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the tram driver role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

A tram driver role treats 10 of its required skills as things a passenger fare controller already does. You would walk in with these on day one.

  • adhere to transportation work schedule
  • apply tramway regulations
  • assist disable passengers
  • assist passengers
  • communicate clearly with passengers
  • communicate with customers

What stands in the way is 24 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 12 skills that carry over, these are the ones fewest other occupations ask for. A tram driver role needs them, and most people applying for one will not have them already. This is the part of a passenger fare controller background worth leading with.

Skill the target role also needs Area
  • already held apply tramway regulations assisting and caring
  • already held adhere to transportation work schedule communication, collaboration and creativity
  • already held communicate clearly with passengers communication, collaboration and creativity
  • already held assist disable passengers assisting and caring
  • already held help to control passenger behaviour during emergency situations assisting and caring
  • already held provide information to passengers assisting and caring

All 12 carried skills, including the 10 the tram driver role treats as required.

Table 3

Table 3 · What you may need to learn

The 27 missing skills fall into 9 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 working with machinery and specialised equipment 6 required
  • still to learn drive in urban areas required
  • still to learn drive trams required
  • still to learn ensure vehicle operability required
  • still to learn operate tram controls required
  • still to learn perform defensive driving required
  • still to learn use communication equipment required
02 services 5 required
  • still to learn passenger transport regulations required
  • still to learn types of trams required
  • still to learn health and safety measures in transportation required
  • still to learn mechanical composition of trams required
  • still to learn transport topography required
03 information skills 3 required, 1 supplementary
  • still to learn perform tram equipment checks required
  • still to learn ensure vehicles are equipped with accessibility equipment required
  • still to learn keep time accurately required
  • optional, not held read maps optional
04 assisting and caring 3 required
  • still to learn focus on passengers required
  • still to learn interpret tramway traffic signs required
  • still to learn interpret traffic light signals used in tramway infrastructure required
05 communication, collaboration and creativity 3 required
  • still to learn apply conflict management required
  • still to learn stay alert required
  • still to learn use different communication channels required
06 management skills 2 required
  • still to learn tolerate stress required
  • still to learn tolerate sitting for long periods required

3 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a tram driver role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 12 skills that carry over
Skill Type
  • already held adhere to transportation work schedule skill
  • already held apply tramway regulations skill
  • already held assist disable passengers skill
  • already held assist passengers skill
  • already held communicate clearly with passengers skill
  • already held communicate with customers skill
  • already held help to control passenger behaviour during emergency situations skill
  • already held perform services in a flexible manner skill
  • already held provide first aid skill
  • already held provide information to passengers skill
  • already held handle petty cash skill
  • already held lift heavy weights skill
The 3 learning areas not shown above
Skill to pick up Tier
07 handling and moving 1 required, 1 supplementary
  • still to learn clean road vehicles required
  • optional, not held execute vehicle maintenance optional
08 business, administration and law 1 required
  • still to learn road traffic laws required
09 working with computers 1 supplementary
  • optional, not held operate GPS systems optional
3 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held execute vehicle maintenance optional
  • optional, not held operate GPS systems optional
  • optional, not held read maps optional
20 held skills the tram driver role does not ask for
Skill Type
  • not needed by the target role act reliably skill
  • not needed by the target role analyse reports provided by passengers skill
  • not needed by the target role answer questions about the train transport service skill
  • not needed by the target role assist passengers in emergency situations skill
  • not needed by the target role be friendly to passengers skill
  • not needed by the target role check passenger tickets skill
  • not needed by the target role check tickets throughout carriages skill
  • not needed by the target role collect fares skill
  • not needed by the target role communicate reports provided by passengers skill
  • not needed by the target role consider ergonomic aspects of urban transportation skill
  • not needed by the target role customs regulations for passengers knowledge
  • not needed by the target role engage with rail stakeholders skill
  • not needed by the target role facilitate safe disembarkation of passengers skill
  • not needed by the target role handle personal identifiable information skill
  • not needed by the target role listen actively skill
  • not needed by the target role manage emergency situations on board skill
  • not needed by the target role operate electronic payment terminals skill
  • not needed by the target role regulations for international transportation knowledge
  • not needed by the target role speak different languages skill
  • not needed by the target role supervise movement of passengers skill
6 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn passenger transport regulations required
  • still to learn types of trams required
  • still to learn health and safety measures in transportation required
  • still to learn mechanical composition of trams required
  • still to learn road traffic laws required
  • still to learn transport topography required
Index
FAQ

Common questions about this move

Can a passenger fare controller become a tram driver?

Yes, and it is a career change move. A passenger fare controller already covers 30% of what a tram driver is expected to do: 12 skills carry over, 10 of which the tram driver role treats as required.

What skills does a passenger fare controller need to become a tram driver?

24 required skills are missing, plus 3 optional ones. They fall into 9 areas of the ESCO skill hierarchy, led by working with machinery and specialised equipment. The single most important is perform tram equipment checks.

How hard is the move from passenger fare controller to tram driver?

Its learning distance is 75.7 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.