Table 1Transition record

patient transport services drivertoemergency medical dispatcher

A patient transport services driver already meets 21% of what the emergency medical dispatcher role asks for. The move turns on 15 required skills not yet in the profile.

From patient transport services driver

21%

Overlap1

To emergency medical dispatcher

6 Skills carried over

15 Required, not held

78.9 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 78.9

This move: 78.9 of 100 · career change

1 Share of the emergency medical dispatcher role’s weighted skill requirement already met by the patient transport services driver profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A emergency medical dispatcher role needs them, and most people applying for one will not have them already. This is the part of a patient transport services driver background worth leading with.

Skill the target role also needs Area

already held local geography natural sciences, mathematics and statistics
already held communicate in foreign languages with health service providers communication, collaboration and creativity
already held operate an emergency communication system working with machinery and specialised equipment
already held health care legislation business, administration and law
already held comply with legislation related to health care assisting and caring
already held adhere to organisational guidelines assisting and caring

All 6 carried skills, including the 4 the emergency medical dispatcher role treats as required.

Table 3

Table 3 · What you would need to learn

The 22 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 5 required, 2 supplementary

required, not held dispatch ambulance required
required, not held provide advice to emergency callers required
required, not held work in multidisciplinary teams related to emergency care required
required, not held communicate verbal instructions required
required, not held listen actively required

optional, not held coordinate with other emergency services optional
optional, not held show intercultural awareness optional

02 assisting and caring 4 required, 1 supplementary

required, not held answer emergency calls required
required, not held support distressed emergency callers required
required, not held comply with quality standards related to healthcare practice required
required, not held manage multiple patients simultaneously required

optional, not held observe confidentiality optional

03 management skills 3 required

required, not held personnel planning in emergency response required
required, not held prioritise emergencies required
required, not held tolerate stress required

04 health and welfare 1 required, 2 supplementary

required, not held medical dispatch required

optional, not held professional documentation in health care optional
optional, not held medical terminology optional

05 information skills 1 required

required, not held log emergency call information electronically required

06 working with computers 1 required

required, not held manage dispatch software systems required

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a emergency medical dispatcher role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 6 skills that carry over

Skill Type

already held adhere to organisational guidelines skill
already held comply with legislation related to health care skill
already held local geography knowledge
already held operate an emergency communication system skill
already held communicate in foreign languages with health service providers skill
already held health care legislation knowledge

The 2 learning areas not shown above

Skill to acquire Tier

07 business, administration and law 1 supplementary

optional, not held customer service optional

08 services 1 supplementary

optional, not held health care system optional

7 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held customer service optional
optional, not held professional documentation in health care optional
optional, not held coordinate with other emergency services optional
optional, not held health care system optional
optional, not held medical terminology optional
optional, not held observe confidentiality optional
optional, not held show intercultural awareness optional

19 held skills the emergency medical dispatcher role does not ask for

Skill Type

not needed by the target role apply numeracy skills skill
not needed by the target role assist passengers skill
not needed by the target role assist patients with special needs skill
not needed by the target role assist social service users with physical disabilities skill
not needed by the target role complete patient journey records skill
not needed by the target role drive ambulance under non-emergency conditions skill
not needed by the target role empathise with the healthcare user skill
not needed by the target role first aid knowledge
not needed by the target role follow verbal instructions skill
not needed by the target role follow written instructions skill
not needed by the target role licences regulation knowledge
not needed by the target role maintain vehicle appearance skill
not needed by the target role maintain vehicle service skill
not needed by the target role mechanical components of vehicles knowledge
not needed by the target role older adults' needs knowledge
not needed by the target role resuscitation knowledge
not needed by the target role transfer patients skill
not needed by the target role transport allocated patients skill
not needed by the target role use foreign languages in patient care skill

5 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held medical dispatch required
optional, not held customer service optional
optional, not held professional documentation in health care optional
optional, not held health care system optional
optional, not held medical terminology optional

Index

Other moves recorded from patient transport services driver

Full index of moves from patient transport services driver

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.