Table 1Transition record

pawnbrokertodebt collector

A pawnbroker already meets 32% of what the debt collector role asks for. The move turns on 12 required skills not yet in the profile.

From pawnbroker

32%

Overlap1

To debt collector

7 Skills carried over

12 Required, not held

65.8 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 65.8

This move: 65.8 of 100 · substantial

1 Share of the debt collector role’s weighted skill requirement already met by the pawnbroker profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 7 skills that carry over, these are the ones fewest other occupations ask for. A debt collector role needs them, and most people applying for one will not have them already. This is the part of a pawnbroker background worth leading with.

Skill the target role also needs Area

already held enforce customer's debt repayment information skills
already held debt collection techniques business, administration and law
already held maintain client debt records information skills
already held perform debt investigation information skills
already held credit control processes business, administration and law
already held debt systems business, administration and law

All 7 carried skills, including the 7 the debt collector role treats as required.

Table 3

Table 3 · What you would need to learn

The 21 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 5 required, 2 supplementary

required, not held create solutions to problems required
required, not held facilitate official agreement required
required, not held pose questions referring to documents required
required, not held show diplomacy required
required, not held use communication techniques required

optional, not held counsel clients optional
optional, not held present reports optional

02 assisting and caring 2 required

required, not held assess customers required
required, not held secure sensitive customer's information required

03 information skills 2 required

required, not held calculate debt costs required
required, not held keep task records required

04 business, administration and law 1 required, 4 supplementary

required, not held debt classification required

optional, not held product comprehension optional
optional, not held civil process order optional
optional, not held law of obligation optional
optional, not held organisational structure optional

05 management skills 1 required, 1 supplementary

required, not held process payments required

optional, not held meet deadlines optional

06 working with computers 1 required

required, not held have computer literacy required

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a debt collector role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 7 skills that carry over

Skill Type

already held communicate with customers skill
already held credit control processes knowledge
already held debt collection techniques knowledge
already held debt systems knowledge
already held enforce customer's debt repayment skill
already held maintain client debt records skill
already held perform debt investigation skill

The 2 learning areas not shown above

Skill to acquire Tier

07 information and communication technologies (icts) 1 supplementary

optional, not held office software optional

08 services 1 supplementary

optional, not held consumer protection optional

9 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held product comprehension optional
optional, not held civil process order optional
optional, not held consumer protection optional
optional, not held counsel clients optional
optional, not held law of obligation optional
optional, not held meet deadlines optional
optional, not held office software optional
optional, not held organisational structure optional
optional, not held present reports optional

17 held skills the debt collector role does not ask for

Skill Type

not needed by the target role analyse financial risk skill
not needed by the target role assess customer credibility skill
not needed by the target role assess financial viability skill
not needed by the target role calculate value of gems skill
not needed by the target role collect customer data skill
not needed by the target role decide on loan applications skill
not needed by the target role determine resale value of items skill
not needed by the target role estimate value of musical instruments skill
not needed by the target role estimate value of used goods skill
not needed by the target role estimate value of used jewellery and watches skill
not needed by the target role handle financial transactions skill
not needed by the target role identify customer's needs skill
not needed by the target role maintain records of financial transactions skill
not needed by the target role manage pawnshop inventory skill
not needed by the target role negotiate on asset value skill
not needed by the target role obtain financial information skill
not needed by the target role perform market research skill

7 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held debt classification required
optional, not held product comprehension optional
optional, not held civil process order optional
optional, not held consumer protection optional
optional, not held law of obligation optional
optional, not held office software optional
optional, not held organisational structure optional

Index

Other moves recorded from pawnbroker

Full index of moves from pawnbroker

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.