Career Overlap Transition record
RecordMove

Public employment service manager to employment agent

A public employment service manager already meets 28% of what the employment agent role asks for. The move turns on 13 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From public employment service manager
28 % overlap
Distant match
To employment agent
10 You already bring
13 Still to learn
31 Skills in the target role2
Learning distance Substantial retraining

68.9/ 100

1 How much of what an employment agent is expected to do is already part of a public employment service manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the employment agent role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

An employment agent role treats 4 of its required skills as things a public employment service manager already does. You would walk in with these on day one.

  • employment law
  • labour legislation
  • promote gender equality in business contexts
  • recruit employees

What stands in the way is 13 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. An employment agent role needs them, and most people applying for one will not have them already. This is the part of a public employment service manager background worth leading with.

Skill the target role also needs Area
  • already held advise on career communication, collaboration and creativity
  • already held analyse unemployment rates information skills
  • already held promote employment policy communication, collaboration and creativity
  • already held promote gender equality in business contexts assisting and caring
  • already held provide information on study programmes assisting and caring
  • already held labour legislation business, administration and law

All 10 carried skills, including the 4 the employment agent role treats as required.

Table 3

Table 3 · What you may need to learn

The 21 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 communication, collaboration and creativity 5 required, 4 supplementary
  • still to learn interview people required
  • still to learn apply knowledge of human behaviour required
  • still to learn communicate by telephone required
  • still to learn develop professional network required
  • still to learn listen actively required
  • optional, not held assist clients with personal development optional
  • optional, not held facilitate job market access optional
  • optional, not held prepare for job interview optional
  • optional, not held mentor individuals optional
02 management skills 3 required, 2 supplementary
  • still to learn hire human resources required
  • still to learn profile people required
  • still to learn support employability of people with disabilities required
  • optional, not held assess character optional
  • optional, not held fix meetings optional
03 assisting and caring 3 required
  • still to learn ensure gender equality in the workplace required
  • still to learn maintain privacy of service users required
  • still to learn observe confidentiality required
04 business, administration and law 1 required, 1 supplementary
  • still to learn job market offers required
  • optional, not held human resource management optional
05 information skills 1 required
  • still to learn document interviews required
06 working with computers 1 supplementary
  • optional, not held search databases optional
Table 4

Table 4 · Where to start

The 3 entries an employment agent role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held employment law knowledge
  • already held labour legislation knowledge
  • already held promote gender equality in business contexts skill
  • already held recruit employees skill
  • already held advise on career skill
  • already held analyse unemployment rates skill
  • already held liaise with local authorities skill
  • already held promote employment policy skill
  • already held promote inclusion skill
  • already held provide information on study programmes skill
8 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held assist clients with personal development optional
  • optional, not held facilitate job market access optional
  • optional, not held prepare for job interview optional
  • optional, not held assess character optional
  • optional, not held fix meetings optional
  • optional, not held human resource management optional
  • optional, not held mentor individuals optional
  • optional, not held search databases optional
22 held skills the employment agent role does not ask for
Skill Type
  • not needed by the target role advise on government policy compliance skill
  • not needed by the target role apply strategic thinking skill
  • not needed by the target role coach employees skill
  • not needed by the target role comply with legal regulations skill
  • not needed by the target role coordinate educational programmes skill
  • not needed by the target role coordinate operational activities skill
  • not needed by the target role develop employee retention programs skill
  • not needed by the target role develop employment policies skill
  • not needed by the target role develop training programmes skill
  • not needed by the target role discharge employees skill
  • not needed by the target role evaluate employees skill
  • not needed by the target role government policy implementation knowledge
  • not needed by the target role maintain relations with local representatives skill
  • not needed by the target role manage budgets skill
  • not needed by the target role manage government policy implementation skill
  • not needed by the target role negotiate employment agreements skill
  • not needed by the target role organise staff assessment skill
  • not needed by the target role promote equal pay skill
  • not needed by the target role set inclusion policies skill
  • not needed by the target role supervise staff skill
  • not needed by the target role supervise work skill
  • not needed by the target role supervision of persons knowledge
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn job market offers required
  • optional, not held human resource management optional
Index
FAQ

Common questions about this move

Can a public employment service manager become an employment agent?

Yes, and it is a substantial move. A public employment service manager already covers 28% of what an employment agent is expected to do: 10 skills carry over, 4 of which the employment agent role treats as required.

What skills does a public employment service manager need to become an employment agent?

13 required skills are missing, plus 8 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is hire human resources.

How hard is the move from public employment service manager to employment agent?

Its learning distance is 68.9 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.