rental service representative in video tapes and diskstovehicle rental agent
A rental service representative in video tapes and disks already meets 42% of what the vehicle rental agent role asks for. The move turns on 11 required skills not yet in the profile.
42%
64.5/ 100
1 Share of the vehicle rental agent role’s weighted skill requirement already met by the rental service representative in video tapes and disks profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A vehicle rental agent role treats 12 of its required skills as things a rental service representative in video tapes and disks already does. These are the ones it depends on most.
- achieve sales targets
- apply numeracy skills
- communicate with customers
- handle rental overdues
- have computer literacy
- identify customer's needs
What stands in the way is 11 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 13 skills that carry over, these are the ones fewest other occupations ask for. A vehicle rental agent role needs them, and most people applying for one will not have them already. This is the part of a rental service representative in video tapes and disks background worth leading with.
- already held work independently in rental services communication, collaboration and creativity
- already held handle rental overdues communication, collaboration and creativity
- already held provide customers with price information communication, collaboration and creativity
- already held review completed contracts information skills
- already held record customers' personal data information skills
- already held achieve sales targets communication, collaboration and creativity
All 13 carried skills, including the 12 the vehicle rental agent role treats as required.
Table 3 · What you would need to learn
The 28 missing skills fall into 9 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held arrange pick‐up required
- required, not held arrange rental car drop-off required
- required, not held complete transaction procedures for returned vehicles required
- optional, not held operate cash register optional
- optional, not held tolerate stress optional
- required, not held audit closed vehicle rental contracts required
- required, not held check vehicle damage required
- required, not held process reservations required
- required, not held handle customer complaints required
- optional, not held build rapport with people from different cultural backgrounds optional
- optional, not held deal with pressure from unexpected circumstances optional
- optional, not held utilise cross-selling optional
- optional, not held create solutions to problems optional
- optional, not held facilitate official agreement optional
- optional, not held listen actively optional
- optional, not held show diplomacy optional
- optional, not held speak different languages optional
- optional, not held upsell products optional
- required, not held contract law required
- optional, not held credit card payments optional
- optional, not held leasing characteristics optional
- required, not held conduct customer identification required
- optional, not held manage theft prevention optional
- required, not held car controls required
- optional, not held carsharing optional
3 further areas in the appendix
Table 4 · Where to start
The 3 entries a vehicle rental agent role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 arrange pick‐up skill · occupation specific
- 02 arrange rental car drop-off skill · occupation specific
- 03 audit closed vehicle rental contracts skill · occupation specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 13 skills that carry over
- already held achieve sales targets skill
- already held apply numeracy skills skill
- already held communicate with customers skill
- already held handle rental overdues skill
- already held have computer literacy skill
- already held identify customer's needs skill
- already held perform multiple tasks at the same time skill
- already held process data skill
- already held process payments skill
- already held provide customers with price information skill
- already held record customers' personal data skill
- already held review completed contracts skill
- already held work independently in rental services skill
The 3 learning areas not shown above
- required, not held types of vehicles required
- optional, not held maintain vehicle service optional
- optional, not held use customer relationship management software optional
17 supplementary skills, helpful but not required
- optional, not held carsharing optional
- optional, not held build rapport with people from different cultural backgrounds optional
- optional, not held deal with pressure from unexpected circumstances optional
- optional, not held operate cash register optional
- optional, not held tolerate stress optional
- optional, not held utilise cross-selling optional
- optional, not held create solutions to problems optional
- optional, not held credit card payments optional
- optional, not held facilitate official agreement optional
- optional, not held leasing characteristics optional
- optional, not held listen actively optional
- optional, not held maintain vehicle service optional
- optional, not held manage theft prevention optional
- optional, not held show diplomacy optional
- optional, not held speak different languages optional
- optional, not held upsell products optional
- optional, not held use customer relationship management software optional
9 held skills the vehicle rental agent role does not ask for
- not needed by the target role assist customers skill
- not needed by the target role company policies knowledge
- not needed by the target role financial capability knowledge
- not needed by the target role guarantee customer satisfaction skill
- not needed by the target role handle financial transactions skill
- not needed by the target role maintain inventory of rented items skill
- not needed by the target role manage claims process skill
- not needed by the target role product comprehension knowledge
- not needed by the target role provide customer follow-up services skill
6 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held car controls required
- required, not held contract law required
- required, not held types of vehicles required
- optional, not held carsharing optional
- optional, not held credit card payments optional
- optional, not held leasing characteristics optional
Other moves recorded from rental service representative in video tapes and disks
- rental service representative in water transport equipment 85% covered · adjacent
- rental service representative in air transport equipment 85% covered · adjacent
- rental service representative 75% covered · moderate
- car leasing agent 37% covered · substantial
Full index of moves from rental service representative in video tapes and disks
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.