Career Overlap Transition record
RecordMove

Restaurant host/restaurant hostess to quick service restaurant crew member

A restaurant host/restaurant hostess already meets 34% of what the quick service restaurant crew member role asks for. The move turns on 10 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From restaurant host/restaurant hostess
34 % overlap
Distant match
To quick service restaurant crew member
7 You already bring
10 Still to learn
24 Skills in the target role2
Learning distance Substantial retraining

64/ 100

1 How much of what a quick service restaurant crew member is expected to do is already part of a restaurant host/restaurant hostess’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the quick service restaurant crew member role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

A quick service restaurant crew member role treats 6 of its required skills as things a restaurant host/restaurant hostess already does. You would walk in with these on day one.

  • clean surfaces
  • comply with food safety and hygiene
  • maintain customer service
  • present menus
  • take food and beverage orders from customers
  • work in a hospitality team

What stands in the way is 10 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 7 skills that carry over, these are the ones fewest other occupations ask for. A quick service restaurant crew member role needs them, and most people applying for one will not have them already. This is the part of a restaurant host/restaurant hostess background worth leading with.

Skill the target role also needs Area
  • already held present menus communication, collaboration and creativity
  • already held take food and beverage orders from customers communication, collaboration and creativity
  • already held devise special promotions management skills
  • already held work in a hospitality team communication, collaboration and creativity
  • already held clean surfaces handling and moving
  • already held comply with food safety and hygiene assisting and caring

All 7 carried skills, including the 6 the quick service restaurant crew member role treats as required.

Table 3

Table 3 · What you may need to learn

The 17 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 assisting and caring 5 required, 1 supplementary
  • still to learn prepare orders required
  • still to learn prepare ready-made dishes required
  • still to learn use cooking techniques required
  • still to learn use reheating techniques required
  • still to learn greet guests required
  • optional, not held prepare sandwiches optional
02 management skills 3 required, 1 supplementary
  • still to learn check deliveries on receipt required
  • still to learn maintain personal hygiene standards required
  • still to learn process payments required
  • optional, not held receive kitchen supplies optional
03 communication, collaboration and creativity 2 required, 3 supplementary
  • still to learn execute opening and closing procedures required
  • still to learn upsell products required
  • optional, not held take drive-through orders optional
  • optional, not held educate customers on coffee varieties optional
  • optional, not held educate customers on tea varieties optional
04 handling and moving 1 supplementary
  • optional, not held store kitchen supplies optional
05 information skills 1 supplementary
  • optional, not held monitor stock level optional
Table 4

Table 4 · Where to start

The 3 entries a quick service restaurant crew member role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 7 skills that carry over
Skill Type
  • already held clean surfaces skill
  • already held comply with food safety and hygiene skill
  • already held maintain customer service skill
  • already held present menus skill
  • already held take food and beverage orders from customers skill
  • already held work in a hospitality team skill
  • already held devise special promotions skill
7 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held take drive-through orders optional
  • optional, not held educate customers on coffee varieties optional
  • optional, not held educate customers on tea varieties optional
  • optional, not held monitor stock level optional
  • optional, not held prepare sandwiches optional
  • optional, not held receive kitchen supplies optional
  • optional, not held store kitchen supplies optional
13 held skills the quick service restaurant crew member role does not ask for
Skill Type
  • not needed by the target role accommodate special seating skill
  • not needed by the target role advise guests on menus for special events skill
  • not needed by the target role arrange tables skill
  • not needed by the target role assist VIP guests skill
  • not needed by the target role assist clients with special needs skill
  • not needed by the target role assist customers skill
  • not needed by the target role assist guest departure skill
  • not needed by the target role check dining room cleanliness skill
  • not needed by the target role handle customer complaints skill
  • not needed by the target role maintain relationship with customers skill
  • not needed by the target role process reservations skill
  • not needed by the target role seat customers according to the waiting list skill
  • not needed by the target role welcome restaurant guests skill
Index
FAQ

Common questions about this move

Can a restaurant host/restaurant hostess become a quick service restaurant crew member?

Yes, and it is a substantial move. A restaurant host/restaurant hostess already covers 34% of what a quick service restaurant crew member is expected to do: 7 skills carry over, 6 of which the quick service restaurant crew member role treats as required.

What skills does a restaurant host/restaurant hostess need to become a quick service restaurant crew member?

10 required skills are missing, plus 7 optional ones. They fall into 5 areas of the ESCO skill hierarchy, led by assisting and caring. The single most important is prepare orders.

How hard is the move from restaurant host/restaurant hostess to quick service restaurant crew member?

Its learning distance is 64 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.