Table 1Transition record

restaurant host/restaurant hostesstoquick service restaurant crew member

A restaurant host/restaurant hostess already meets 34% of what the quick service restaurant crew member role asks for. The move turns on 10 required skills not yet in the profile.

From restaurant host/restaurant hostess

34%

Overlap1

To quick service restaurant crew member

7 Skills carried over

10 Required, not held

64 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 64

This move: 64 of 100 · substantial

1 Share of the quick service restaurant crew member role’s weighted skill requirement already met by the restaurant host/restaurant hostess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 7 skills that carry over, these are the ones fewest other occupations ask for. A quick service restaurant crew member role needs them, and most people applying for one will not have them already. This is the part of a restaurant host/restaurant hostess background worth leading with.

Skill the target role also needs Area

already held present menus communication, collaboration and creativity
already held take food and beverage orders from customers communication, collaboration and creativity
already held devise special promotions management skills
already held work in a hospitality team communication, collaboration and creativity
already held clean surfaces handling and moving
already held comply with food safety and hygiene assisting and caring

All 7 carried skills, including the 6 the quick service restaurant crew member role treats as required.

Table 3

Table 3 · What you would need to learn

The 17 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 5 required, 1 supplementary

required, not held prepare orders required
required, not held prepare ready-made dishes required
required, not held use cooking techniques required
required, not held use reheating techniques required
required, not held greet guests required

optional, not held prepare sandwiches optional

02 management skills 3 required, 1 supplementary

required, not held check deliveries on receipt required
required, not held maintain personal hygiene standards required
required, not held process payments required

optional, not held receive kitchen supplies optional

03 communication, collaboration and creativity 2 required, 3 supplementary

required, not held execute opening and closing procedures required
required, not held upsell products required

optional, not held take drive-through orders optional
optional, not held educate customers on coffee varieties optional
optional, not held educate customers on tea varieties optional

04 handling and moving 1 supplementary

optional, not held store kitchen supplies optional

05 information skills 1 supplementary

optional, not held monitor stock level optional

Table 4

Table 4 · Where to start

The 3 entries a quick service restaurant crew member role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 7 skills that carry over

Skill Type

already held clean surfaces skill
already held comply with food safety and hygiene skill
already held maintain customer service skill
already held present menus skill
already held take food and beverage orders from customers skill
already held work in a hospitality team skill
already held devise special promotions skill

7 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held take drive-through orders optional
optional, not held educate customers on coffee varieties optional
optional, not held educate customers on tea varieties optional
optional, not held monitor stock level optional
optional, not held prepare sandwiches optional
optional, not held receive kitchen supplies optional
optional, not held store kitchen supplies optional

13 held skills the quick service restaurant crew member role does not ask for

Skill Type

not needed by the target role accommodate special seating skill
not needed by the target role advise guests on menus for special events skill
not needed by the target role arrange tables skill
not needed by the target role assist VIP guests skill
not needed by the target role assist clients with special needs skill
not needed by the target role assist customers skill
not needed by the target role assist guest departure skill
not needed by the target role check dining room cleanliness skill
not needed by the target role handle customer complaints skill
not needed by the target role maintain relationship with customers skill
not needed by the target role process reservations skill
not needed by the target role seat customers according to the waiting list skill
not needed by the target role welcome restaurant guests skill

Index

Other moves recorded from restaurant host/restaurant hostess

Full index of moves from restaurant host/restaurant hostess

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.