Table 1Transition record

software managertoICT operations manager

A software manager already meets 24% of what the ICT operations manager role asks for. The move turns on 12 required skills not yet in the profile.

From software manager

24%

Overlap1

To ICT operations manager

7 Skills carried over

12 Required, not held

75.6 Difficulty2

Career overlap Distant match

24%

Learning distance A rebuild

75.6/ 100

Easy adjacentmoderatesubstantialcareer change Hard

1 Share of the ICT operations manager role’s weighted skill requirement already met by the software manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A ICT operations manager role treats 6 of its required skills as things a software manager already does. These are the ones it depends on most.

define technology strategy
digital systems
manage staff
train employees
use ICT ticketing system
use different communication channels

What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 7 skills that carry over, these are the ones fewest other occupations ask for. A ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a software manager background worth leading with.

Skill the target role also needs Area

already held use ICT ticketing system working with computers
already held define technology strategy management skills
already held digital systems information and communication technologies (icts)
already held systems development life-cycle information and communication technologies (icts)
already held train employees communication, collaboration and creativity
already held manage staff management skills

All 7 carried skills, including the 6 the ICT operations manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 34 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 4 required, 4 supplementary

required, not held develop ICT workflow required
required, not held improve business processes required
required, not held manage budgets required
required, not held perform project management required

optional, not held coordinate technological activities optional
optional, not held apply organisational techniques optional
optional, not held develop information standards optional
optional, not held recruit employees optional

02 business, administration and law 2 required, 5 supplementary

required, not held innovation processes required
required, not held operations management required

optional, not held crowdsourcing strategy optional
optional, not held hardware components suppliers optional
optional, not held insourcing strategy optional
optional, not held outsourcing strategy optional
optional, not held contract law optional

03 communication, collaboration and creativity 2 required, 2 supplementary

required, not held maintain relationship with suppliers required
required, not held design process required

optional, not held manage contracts optional
optional, not held perform procurement processes optional

04 working with computers 2 required, 2 supplementary

required, not held attend to ICT systems quality required
required, not held manage changes in ICT system required

optional, not held implement ICT security policies optional
optional, not held implement a virtual private network optional

05 information skills 1 required, 2 supplementary

required, not held track key performance indicators required

optional, not held implement ICT risk management optional
optional, not held provide cost benefit analysis reports optional

06 assisting and caring 1 required, 1 supplementary

required, not held oversee quality control required

optional, not held comply with legal regulations optional

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 7 skills that carry over

Skill Type

already held define technology strategy skill
already held digital systems knowledge
already held manage staff skill
already held train employees skill
already held use ICT ticketing system skill
already held use different communication channels skill
already held systems development life-cycle knowledge

The 2 learning areas not shown above

Skill to acquire Tier

07 information and communication technologies (icts) 5 supplementary

optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held hardware components optional

08 engineering, manufacturing and construction 1 supplementary

optional, not held engineering processes optional

22 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held ICT process quality models optional
optional, not held coordinate technological activities optional
optional, not held core banking software optional
optional, not held crowdsourcing strategy optional
optional, not held engineering processes optional
optional, not held hardware components suppliers optional
optional, not held implement ICT risk management optional
optional, not held implement ICT security policies optional
optional, not held implement a virtual private network optional
optional, not held insourcing strategy optional
optional, not held outsourcing strategy optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held apply organisational techniques optional
optional, not held comply with legal regulations optional
optional, not held contract law optional
optional, not held develop information standards optional
optional, not held hardware components optional
optional, not held manage contracts optional
optional, not held perform procurement processes optional
optional, not held provide cost benefit analysis reports optional
optional, not held recruit employees optional

41 held skills the ICT operations manager role does not ask for

Skill Type

not needed by the target role Agile project management knowledge
not needed by the target role Android (mobile operating systems) knowledge
not needed by the target role BlackBerry knowledge
not needed by the target role ICT project management knowledge
not needed by the target role ICT project management methodologies knowledge
not needed by the target role ICT system user requirements knowledge
not needed by the target role Process-based management knowledge
not needed by the target role analyse ICT technical proposals skill
not needed by the target role analyse software specifications skill
not needed by the target role apply ICT system usage policies skill
not needed by the target role apply conflict management skill
not needed by the target role apply system organisational policies skill
not needed by the target role coach employees skill
not needed by the target role create software design skill
not needed by the target role data storage knowledge
not needed by the target role ensure adherence to organisational ICT standards skill
not needed by the target role evaluate cost of software products skill
not needed by the target role execute analytical mathematical calculations skill
not needed by the target role give live presentation skill
not needed by the target role iOS knowledge
not needed by the target role identify ICT user needs skill
not needed by the target role interact with users to gather requirements skill
not needed by the target role lean project management knowledge
not needed by the target role manage ICT project skill
not needed by the target role manage business knowledge skill
not needed by the target role manage data skill
not needed by the target role manage schedule of tasks skill
not needed by the target role manage software localisation skill
not needed by the target role manage tender processes skill
not needed by the target role mobile operating systems knowledge
not needed by the target role monitor ICT research skill
not needed by the target role monitor technology trends skill
not needed by the target role negotiate buying conditions skill
not needed by the target role organisational policies knowledge
not needed by the target role provide user documentation skill
not needed by the target role quality assurance methodologies knowledge
not needed by the target role software metrics knowledge
not needed by the target role trading software knowledge
not needed by the target role unified modelling language knowledge
not needed by the target role use an application-specific interface skill

1 further entry not listed here

13 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held innovation processes required
required, not held operations management required
optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held crowdsourcing strategy optional
optional, not held engineering processes optional
optional, not held hardware components suppliers optional
optional, not held insourcing strategy optional
optional, not held outsourcing strategy optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held contract law optional
optional, not held hardware components optional

Index

Other moves recorded from software manager

Full index of moves from software manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.