Telecommunications manager to ICT operations manager
A telecommunications manager already meets 25% of what the ICT operations manager role asks for. The move turns on 14 required skills not yet in the profile.
75.3/ 100
1 How much of what an ICT operations manager is expected to do is already part of a telecommunications manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the ICT operations manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An ICT operations manager role treats 4 of its required skills as things a telecommunications manager already does. You would walk in with these on day one.
- manage budgets
- manage staff
- train employees
- use ICT ticketing system
What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 11 skills that carry over, these are the ones fewest other occupations ask for. An ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a telecommunications manager background worth leading with.
- already held use ICT ticketing system working with computers
- already held implement ICT risk management information skills
- already held coordinate technological activities management skills
- already held implement a virtual private network working with computers
- already held provide cost benefit analysis reports information skills
- already held perform procurement processes communication, collaboration and creativity
All 11 carried skills, including the 4 the ICT operations manager role treats as required.
Table 3 · What you may need to learn
The 30 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn define technology strategy required
- still to learn develop ICT workflow required
- still to learn improve business processes required
- still to learn perform project management required
- optional, not held apply organisational techniques optional
- optional, not held develop information standards optional
- still to learn maintain relationship with suppliers required
- still to learn design process required
- still to learn use different communication channels required
- optional, not held manage contracts optional
- still to learn innovation processes required
- still to learn operations management required
- optional, not held crowdsourcing strategy optional
- optional, not held hardware components suppliers optional
- optional, not held insourcing strategy optional
- optional, not held outsourcing strategy optional
- optional, not held contract law optional
- still to learn attend to ICT systems quality required
- still to learn manage changes in ICT system required
- optional, not held implement ICT security policies optional
- still to learn digital systems required
- optional, not held ICT process quality models optional
- optional, not held core banking software optional
- optional, not held software components libraries optional
- optional, not held software components suppliers optional
- optional, not held hardware components optional
- optional, not held systems development life-cycle optional
- still to learn oversee quality control required
2 further areas in the appendix
Table 4 · Where to start
The 3 entries an ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 attend to ICT systems quality practise this
- 02 define technology strategy practise this
- 03 develop ICT workflow practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 11 skills that carry over
- already held manage budgets skill
- already held manage staff skill
- already held train employees skill
- already held use ICT ticketing system skill
- already held comply with legal regulations skill
- already held coordinate technological activities skill
- already held implement ICT risk management skill
- already held implement a virtual private network skill
- already held perform procurement processes skill
- already held provide cost benefit analysis reports skill
- already held recruit employees skill
The 2 learning areas not shown above
- still to learn track key performance indicators required
- optional, not held engineering processes optional
16 supplementary skills, helpful but not required
- optional, not held ICT process quality models optional
- optional, not held core banking software optional
- optional, not held crowdsourcing strategy optional
- optional, not held engineering processes optional
- optional, not held hardware components suppliers optional
- optional, not held implement ICT security policies optional
- optional, not held insourcing strategy optional
- optional, not held outsourcing strategy optional
- optional, not held software components libraries optional
- optional, not held software components suppliers optional
- optional, not held apply organisational techniques optional
- optional, not held contract law optional
- optional, not held develop information standards optional
- optional, not held hardware components optional
- optional, not held manage contracts optional
- optional, not held systems development life-cycle optional
16 held skills the ICT operations manager role does not ask for
- not needed by the target role ICT communications protocols knowledge
- not needed by the target role Open source model knowledge
- not needed by the target role Outsourcing model knowledge
- not needed by the target role calibrate electronic instruments skill
- not needed by the target role direct inward dialing knowledge
- not needed by the target role electronics principles knowledge
- not needed by the target role execute ICT audits skill
- not needed by the target role hybrid model knowledge
- not needed by the target role implement corporate governance skill
- not needed by the target role internet governance knowledge
- not needed by the target role investment analysis knowledge
- not needed by the target role network engineering knowledge
- not needed by the target role operate private branch exchange skill
- not needed by the target role telecom regulations knowledge
- not needed by the target role telecommunication trunking knowledge
- not needed by the target role upgrade firmware skill
15 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn innovation processes required
- still to learn operations management required
- still to learn digital systems required
- optional, not held ICT process quality models optional
- optional, not held core banking software optional
- optional, not held crowdsourcing strategy optional
- optional, not held engineering processes optional
- optional, not held hardware components suppliers optional
- optional, not held insourcing strategy optional
- optional, not held outsourcing strategy optional
- optional, not held software components libraries optional
- optional, not held software components suppliers optional
- optional, not held contract law optional
- optional, not held hardware components optional
- optional, not held systems development life-cycle optional
Other moves recorded from telecommunications manager
Common questions about this move
Can a telecommunications manager become an ICT operations manager?
Yes, and it is a career change move. A telecommunications manager already covers 25% of what an ICT operations manager is expected to do: 11 skills carry over, 4 of which the ICT operations manager role treats as required.
What skills does a telecommunications manager need to become an ICT operations manager?
14 required skills are missing, plus 16 optional ones. They fall into 8 areas of the ESCO skill hierarchy, led by management skills. The single most important is attend to ICT systems quality.
How hard is the move from telecommunications manager to ICT operations manager?
Its learning distance is 75.3 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.