Table 1Transition record

tram drivertopassenger fare controller

A tram driver already meets 45% of what the passenger fare controller role asks for. The move turns on 12 required skills not yet in the profile.

From tram driver

45%

Overlap1

To passenger fare controller

12 Skills carried over

12 Required, not held

61.6 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 61.6

This move: 61.6 of 100 · substantial

1 Share of the passenger fare controller role’s weighted skill requirement already met by the tram driver profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 12 skills that carry over, these are the ones fewest other occupations ask for. A passenger fare controller role needs them, and most people applying for one will not have them already. This is the part of a tram driver background worth leading with.

Skill the target role also needs Area

already held apply tramway regulations assisting and caring
already held adhere to transportation work schedule communication, collaboration and creativity
already held communicate clearly with passengers communication, collaboration and creativity
already held assist disable passengers assisting and caring
already held help to control passenger behaviour during emergency situations assisting and caring
already held provide information to passengers assisting and caring

All 12 carried skills, including the 12 the passenger fare controller role treats as required.

Table 3

Table 3 · What you would need to learn

The 20 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 7 required, 1 supplementary

required, not held check tickets throughout carriages required
required, not held answer questions about the train transport service required
required, not held assist passengers in emergency situations required
required, not held be friendly to passengers required
required, not held check passenger tickets required
required, not held facilitate safe disembarkation of passengers required
required, not held handle personal identifiable information required

optional, not held consider ergonomic aspects of urban transportation optional

02 communication, collaboration and creativity 2 required, 3 supplementary

required, not held act reliably required
required, not held listen actively required

optional, not held engage with rail stakeholders optional
optional, not held manage emergency situations on board optional
optional, not held speak different languages optional

03 management skills 2 required, 1 supplementary

required, not held collect fares required
required, not held operate electronic payment terminals required

optional, not held supervise movement of passengers optional

04 services 1 required

required, not held customs regulations for passengers required

05 information skills 2 supplementary

optional, not held analyse reports provided by passengers optional
optional, not held communicate reports provided by passengers optional

06 business, administration and law 1 supplementary

optional, not held regulations for international transportation optional

Table 4

Table 4 · Where to start

The 3 entries a passenger fare controller role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 12 skills that carry over

Skill Type

already held adhere to transportation work schedule skill
already held apply tramway regulations skill
already held assist disable passengers skill
already held assist passengers skill
already held communicate clearly with passengers skill
already held communicate with customers skill
already held handle petty cash skill
already held help to control passenger behaviour during emergency situations skill
already held lift heavy weights skill
already held perform services in a flexible manner skill
already held provide first aid skill
already held provide information to passengers skill

8 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held consider ergonomic aspects of urban transportation optional
optional, not held engage with rail stakeholders optional
optional, not held analyse reports provided by passengers optional
optional, not held communicate reports provided by passengers optional
optional, not held manage emergency situations on board optional
optional, not held regulations for international transportation optional
optional, not held supervise movement of passengers optional
optional, not held speak different languages optional

27 held skills the passenger fare controller role does not ask for

Skill Type

not needed by the target role apply conflict management skill
not needed by the target role clean road vehicles skill
not needed by the target role drive in urban areas skill
not needed by the target role drive trams skill
not needed by the target role ensure vehicle operability skill
not needed by the target role ensure vehicles are equipped with accessibility equipment skill
not needed by the target role execute vehicle maintenance skill
not needed by the target role focus on passengers skill
not needed by the target role health and safety measures in transportation knowledge
not needed by the target role interpret traffic light signals used in tramway infrastructure skill
not needed by the target role interpret tramway traffic signs skill
not needed by the target role keep time accurately skill
not needed by the target role mechanical composition of trams knowledge
not needed by the target role operate GPS systems skill
not needed by the target role operate tram controls skill
not needed by the target role passenger transport regulations knowledge
not needed by the target role perform defensive driving skill
not needed by the target role perform tram equipment checks skill
not needed by the target role read maps skill
not needed by the target role road traffic laws knowledge
not needed by the target role stay alert skill
not needed by the target role tolerate sitting for long periods skill
not needed by the target role tolerate stress skill
not needed by the target role transport topography knowledge
not needed by the target role types of trams knowledge
not needed by the target role use communication equipment skill
not needed by the target role use different communication channels skill

2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held customs regulations for passengers required
optional, not held regulations for international transportation optional

Index

Other moves recorded from tram driver

Full index of moves from tram driver

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.