Career Overlap Transition record
RecordMove

Travel agency manager to tourism product manager

A travel agency manager already meets 48% of what the tourism product manager role asks for. The move turns on 20 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From travel agency manager
48 % overlap
Partial match
To tourism product manager
25 You already bring
20 Still to learn
48 Skills in the target role2
Learning distance Substantial retraining

62.6/ 100

1 How much of what a tourism product manager is expected to do is already part of a travel agency manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the tourism product manager role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

A tourism product manager role treats 17 of its required skills as things a travel agency manager already does. You would walk in with these on day one.

  • build a network of suppliers in tourism
  • build business relationships
  • comply with food safety and hygiene
  • create annual marketing budget
  • engage local communities in the management of natural protected areas
  • geographical areas relevant to tourism

What stands in the way is 20 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 25 skills that carry over, these are the ones fewest other occupations ask for. A tourism product manager role needs them, and most people applying for one will not have them already. This is the part of a travel agency manager background worth leading with.

Skill the target role also needs Area
  • already held participate in tourism events communication, collaboration and creativity
  • already held tourist resources of a destination for further development services
  • already held build a network of suppliers in tourism communication, collaboration and creativity
  • already held self-service technologies in tourism information and communication technologies (icts)
  • already held create annual marketing budget management skills
  • already held develop inclusive communication material communication, collaboration and creativity

All 25 carried skills, including the 17 the tourism product manager role treats as required.

Table 3

Table 3 · What you may need to learn

The 23 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 communication, collaboration and creativity 8 required, 2 supplementary
  • still to learn develop tourism destinations required
  • still to learn manage distribution of destination promotional materials required
  • still to learn manage production of destination promotional materials required
  • still to learn produce content for tourism brochures required
  • still to learn create new concepts required
  • still to learn develop tourism products required
  • still to learn maintain customer service required
  • still to learn manage contracts required
  • optional, not held utilise cross-selling optional
  • optional, not held apply foreign languages in tourism optional
02 management skills 6 required, 1 supplementary
  • still to learn develop travel charter programme required
  • still to learn carry out inventory planning required
  • still to learn plan measures to safeguard cultural heritage required
  • still to learn manage medium term objectives required
  • still to learn monitor contractor performance required
  • still to learn plan medium to long term objectives required
  • optional, not held manage yield optional
03 business, administration and law 2 required
  • still to learn sales strategies required
  • still to learn market analysis required
04 information skills 2 required
  • still to learn assess an area as a tourism destination required
  • still to learn measure sustainability of tourism activities required
05 assisting and caring 1 required
  • still to learn plan measures to safeguard natural protected areas required
06 services 1 required
  • still to learn tourism market required
Table 4

Table 4 · Where to start

The 3 entries a tourism product manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 25 skills that carry over
Skill Type
  • already held build a network of suppliers in tourism skill
  • already held build business relationships skill
  • already held comply with food safety and hygiene skill
  • already held create annual marketing budget skill
  • already held engage local communities in the management of natural protected areas skill
  • already held geographical areas relevant to tourism knowledge
  • already held implement marketing strategies skill
  • already held implement sales strategies skill
  • already held manage conservation of natural and cultural heritage skill
  • already held manage distribution channels skill
  • already held negotiate supplier arrangements skill
  • already held participate in tourism events skill
  • already held set up pricing strategies skill
  • already held support community-based tourism skill
  • already held support local tourism skill
  • already held tourist resources of a destination for further development knowledge
  • already held use e-tourism platforms skill
  • already held augmented reality knowledge
  • already held develop inclusive communication material skill
  • already held ecotourism knowledge
  • already held educate on sustainable tourism skill
  • already held improve customer traveling experiences with augmented reality skill
  • already held promote virtual reality travelling experiences skill
  • already held self-service technologies in tourism knowledge
  • already held virtual reality knowledge
3 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held utilise cross-selling optional
  • optional, not held apply foreign languages in tourism optional
  • optional, not held manage yield optional
27 held skills the tourism product manager role does not ask for
Skill Type
  • not needed by the target role apply strategic thinking skill
  • not needed by the target role conduct search engine optimisation skill
  • not needed by the target role coordinate operational activities skill
  • not needed by the target role develop working procedures skill
  • not needed by the target role handle customer complaints skill
  • not needed by the target role identify customer's needs skill
  • not needed by the target role implement strategic planning skill
  • not needed by the target role maintain relationship with suppliers skill
  • not needed by the target role manage budgets skill
  • not needed by the target role manage online content skill
  • not needed by the target role manage staff skill
  • not needed by the target role manage visitor flows in natural protected areas skill
  • not needed by the target role maximise sales revenues skill
  • not needed by the target role measure customer feedback skill
  • not needed by the target role monitor financial accounts skill
  • not needed by the target role motivate staff to reach sales targets skill
  • not needed by the target role oversee all travel arrangements skill
  • not needed by the target role perform market research skill
  • not needed by the target role perform services in a flexible manner skill
  • not needed by the target role plan digital marketing skill
  • not needed by the target role prepare travel packages skill
  • not needed by the target role promote the use of sustainable transport skill
  • not needed by the target role recruit employees skill
  • not needed by the target role seek innovation in current practices skill
  • not needed by the target role supervise crew skill
  • not needed by the target role train employees skill
  • not needed by the target role use global distribution system skill
3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn sales strategies required
  • still to learn tourism market required
  • still to learn market analysis required
Index
FAQ

Common questions about this move

Can a travel agency manager become a tourism product manager?

Yes, and it is a substantial move. A travel agency manager already covers 48% of what a tourism product manager is expected to do: 25 skills carry over, 17 of which the tourism product manager role treats as required.

What skills does a travel agency manager need to become a tourism product manager?

20 required skills are missing, plus 3 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is develop travel charter programme.

How hard is the move from travel agency manager to tourism product manager?

Its learning distance is 62.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.