Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

ushertocloak room attendant

A usher already meets 46% of what the cloak room attendant role asks for. The move turns on 3 required skills not yet in the profile.

From usher
46%
Overlap1
To cloak room attendant
10 Skills carried over
3 Required, not held
51.3 Difficulty2
Career overlap Partial match

46%

Learning distance Real move, short list to learn

51.3/ 100

1 Share of the cloak room attendant role’s weighted skill requirement already met by the usher profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A cloak room attendant role treats 4 of its required skills as things a usher already does. These are the ones it depends on most.

  • communicate with customers
  • greet guests
  • maintain customer service
  • manage lost and found articles

What stands in the way is 3 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A cloak room attendant role needs them, and most people applying for one will not have them already. This is the part of a usher background worth leading with.

Skill the target role also needs Area
  • already held sell snacks communication, collaboration and creativity
  • already held provide directions to guests assisting and caring
  • already held manage lost and found articles assisting and caring
  • already held check tickets at venue entry assisting and caring
  • already held manage emergency evacuation plans communication, collaboration and creativity
  • already held fire safety regulations services

All 10 carried skills, including the 4 the cloak room attendant role treats as required.

Table 3

Table 3 · What you would need to learn

The 15 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 handling and moving 3 required, 3 supplementary
  • required, not held allocate numbers to clients' belongings required
  • required, not held maintain cleanliness in the cloak room required
  • required, not held tend to clients' personal items required
  • optional, not held clean toilet facilities optional
  • optional, not held restock toilet facilities' supplies optional
  • optional, not held handle linen in stock optional
02 management skills 4 supplementary
  • optional, not held collect fees for cloak room service optional
  • optional, not held oversee guest laundry service optional
  • optional, not held restock towels optional
  • optional, not held maintain professional administration optional
03 assisting and caring 2 supplementary
  • optional, not held provide information on facility's services optional
  • optional, not held assist guest departure optional
04 communication, collaboration and creativity 2 supplementary
  • optional, not held assist clients with special needs optional
  • optional, not held handle customer complaints optional
05 information skills 1 supplementary
  • optional, not held ensure hotel security optional
Table 4

Table 4 · Where to start

The 3 entries a cloak room attendant role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held communicate with customers skill
  • already held greet guests skill
  • already held maintain customer service skill
  • already held manage lost and found articles skill
  • already held check tickets at venue entry skill
  • already held fire safety regulations knowledge
  • already held handle surveillance equipment skill
  • already held manage emergency evacuation plans skill
  • already held provide directions to guests skill
  • already held sell snacks skill
12 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held collect fees for cloak room service optional
  • optional, not held clean toilet facilities optional
  • optional, not held ensure hotel security optional
  • optional, not held oversee guest laundry service optional
  • optional, not held provide information on facility's services optional
  • optional, not held restock toilet facilities' supplies optional
  • optional, not held restock towels optional
  • optional, not held assist clients with special needs optional
  • optional, not held assist guest departure optional
  • optional, not held handle customer complaints optional
  • optional, not held handle linen in stock optional
  • optional, not held maintain professional administration optional
20 held skills the cloak room attendant role does not ask for
Skill Type
  • not needed by the target role check list of participants skill
  • not needed by the target role clean up after an event skill
  • not needed by the target role control crowd skill
  • not needed by the target role disseminate messages to people skill
  • not needed by the target role distribute programmes at the venue skill
  • not needed by the target role explain features in accommodation venue skill
  • not needed by the target role hang advertising posters skill
  • not needed by the target role identify security threats skill
  • not needed by the target role liaise with security authorities skill
  • not needed by the target role monitor guest access skill
  • not needed by the target role operate fire extinguishers skill
  • not needed by the target role practice vigilance skill
  • not needed by the target role prepare premises skill
  • not needed by the target role process payments skill
  • not needed by the target role replace defective devices skill
  • not needed by the target role respond to visitor complaints skill
  • not needed by the target role sell tickets skill
  • not needed by the target role supervise entertainment activities for guests skill
  • not needed by the target role tend to guests with special needs skill
  • not needed by the target role work in shifts skill
Index

Other moves recorded from usher

Full index of moves from usher

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.