Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

waiter/waitresstoquick service restaurant crew member

A waiter/waitress already meets 46% of what the quick service restaurant crew member role asks for. The move turns on 8 required skills not yet in the profile.

From waiter/waitress
46%
Overlap1
To quick service restaurant crew member
10 Skills carried over
8 Required, not held
53.9 Difficulty2
Career overlap Partial match

46%

Learning distance Real move, short list to learn

53.9/ 100

1 Share of the quick service restaurant crew member role’s weighted skill requirement already met by the waiter/waitress profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A quick service restaurant crew member role treats 8 of its required skills as things a waiter/waitress already does. These are the ones it depends on most.

  • clean surfaces
  • comply with food safety and hygiene
  • maintain customer service
  • maintain personal hygiene standards
  • present menus
  • process payments

What stands in the way is 8 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A quick service restaurant crew member role needs them, and most people applying for one will not have them already. This is the part of a waiter/waitress background worth leading with.

Skill the target role also needs Area
  • already held present menus communication, collaboration and creativity
  • already held educate customers on tea varieties communication, collaboration and creativity
  • already held take food and beverage orders from customers communication, collaboration and creativity
  • already held educate customers on coffee varieties communication, collaboration and creativity
  • already held work in a hospitality team communication, collaboration and creativity
  • already held maintain personal hygiene standards management skills

All 10 carried skills, including the 8 the quick service restaurant crew member role treats as required.

Table 3

Table 3 · What you would need to learn

The 14 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 5 required, 1 supplementary
  • required, not held prepare orders required
  • required, not held prepare ready-made dishes required
  • required, not held use cooking techniques required
  • required, not held use reheating techniques required
  • required, not held greet guests required
  • optional, not held prepare sandwiches optional
02 communication, collaboration and creativity 2 required, 1 supplementary
  • required, not held execute opening and closing procedures required
  • required, not held upsell products required
  • optional, not held take drive-through orders optional
03 management skills 1 required, 2 supplementary
  • required, not held check deliveries on receipt required
  • optional, not held receive kitchen supplies optional
  • optional, not held devise special promotions optional
04 handling and moving 1 supplementary
  • optional, not held store kitchen supplies optional
05 information skills 1 supplementary
  • optional, not held monitor stock level optional
Table 4

Table 4 · Where to start

The 3 entries a quick service restaurant crew member role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held clean surfaces skill
  • already held comply with food safety and hygiene skill
  • already held maintain customer service skill
  • already held maintain personal hygiene standards skill
  • already held present menus skill
  • already held process payments skill
  • already held take food and beverage orders from customers skill
  • already held work in a hospitality team skill
  • already held educate customers on coffee varieties skill
  • already held educate customers on tea varieties skill
6 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held take drive-through orders optional
  • optional, not held monitor stock level optional
  • optional, not held prepare sandwiches optional
  • optional, not held receive kitchen supplies optional
  • optional, not held store kitchen supplies optional
  • optional, not held devise special promotions optional
33 held skills the quick service restaurant crew member role does not ask for
Skill Type
  • not needed by the target role advise guests on menus for special events skill
  • not needed by the target role alcoholic beverage products knowledge
  • not needed by the target role apply foreign languages in hospitality skill
  • not needed by the target role arrange tables skill
  • not needed by the target role assist VIP guests skill
  • not needed by the target role assist clients with special needs skill
  • not needed by the target role assist customers skill
  • not needed by the target role attend to detail regarding food and beverages skill
  • not needed by the target role check dining room cleanliness skill
  • not needed by the target role decant wines skill
  • not needed by the target role detect drug abuse skill
  • not needed by the target role dietary regimes knowledge
  • not needed by the target role food and beverages on the menu knowledge
  • not needed by the target role identify customer's needs skill
  • not needed by the target role laws regulating serving alcoholic drinks knowledge
  • not needed by the target role local area tourism industry knowledge
  • not needed by the target role maintain incident reporting records skill
  • not needed by the target role maintain relationship with customers skill
  • not needed by the target role measure customer feedback skill
  • not needed by the target role prepare alcoholic beverages skill
  • not needed by the target role prepare flambeed dishes skill
  • not needed by the target role prepare hot drinks skill
  • not needed by the target role prepare service trolleys skill
  • not needed by the target role prepare the restaurant for service skill
  • not needed by the target role process reservations skill
  • not needed by the target role recommend wines skill
  • not needed by the target role serve beverages skill
  • not needed by the target role serve food in table service skill
  • not needed by the target role serve wines skill
  • not needed by the target role sparkling wines knowledge
  • not needed by the target role supervise food quality skill
  • not needed by the target role use food cutting tools skill
  • not needed by the target role welcome restaurant guests skill
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.