Bus driver to passenger fare controller
A bus driver already meets 41% of what the passenger fare controller role asks for. The move turns on 13 required skills not yet in the profile.
64.7/ 100
1 How much of what a passenger fare controller is expected to do is already part of a bus driver’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the passenger fare controller role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A passenger fare controller role treats 11 of its required skills as things a bus driver already does. You would walk in with these on day one.
- adhere to transportation work schedule
- assist disable passengers
- assist passengers
- communicate clearly with passengers
- communicate with customers
- handle petty cash
What stands in the way is 13 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 11 skills that carry over, these are the ones fewest other occupations ask for. A passenger fare controller role needs them, and most people applying for one will not have them already. This is the part of a bus driver background worth leading with.
- already held adhere to transportation work schedule communication, collaboration and creativity
- already held communicate clearly with passengers communication, collaboration and creativity
- already held assist disable passengers assisting and caring
- already held help to control passenger behaviour during emergency situations assisting and caring
- already held provide information to passengers assisting and caring
- already held handle petty cash management skills
All 11 carried skills, including the 11 the passenger fare controller role treats as required.
Table 3 · What you may need to learn
The 21 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn check tickets throughout carriages required
- still to learn answer questions about the train transport service required
- still to learn apply tramway regulations required
- still to learn assist passengers in emergency situations required
- still to learn be friendly to passengers required
- still to learn check passenger tickets required
- still to learn facilitate safe disembarkation of passengers required
- still to learn handle personal identifiable information required
- optional, not held consider ergonomic aspects of urban transportation optional
- still to learn act reliably required
- still to learn listen actively required
- optional, not held engage with rail stakeholders optional
- optional, not held manage emergency situations on board optional
- optional, not held speak different languages optional
- still to learn collect fares required
- still to learn operate electronic payment terminals required
- optional, not held supervise movement of passengers optional
- still to learn customs regulations for passengers required
- optional, not held analyse reports provided by passengers optional
- optional, not held communicate reports provided by passengers optional
- optional, not held regulations for international transportation optional
Table 4 · Where to start
The 3 entries a passenger fare controller role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 check tickets throughout carriages practise this
- 02 collect fares practise this
- 03 answer questions about the train transport service practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 11 skills that carry over
- already held adhere to transportation work schedule skill
- already held assist disable passengers skill
- already held assist passengers skill
- already held communicate clearly with passengers skill
- already held communicate with customers skill
- already held handle petty cash skill
- already held help to control passenger behaviour during emergency situations skill
- already held lift heavy weights skill
- already held perform services in a flexible manner skill
- already held provide first aid skill
- already held provide information to passengers skill
8 supplementary skills, helpful but not required
- optional, not held consider ergonomic aspects of urban transportation optional
- optional, not held engage with rail stakeholders optional
- optional, not held analyse reports provided by passengers optional
- optional, not held communicate reports provided by passengers optional
- optional, not held manage emergency situations on board optional
- optional, not held regulations for international transportation optional
- optional, not held supervise movement of passengers optional
- optional, not held speak different languages optional
25 held skills the passenger fare controller role does not ask for
- not needed by the target role apply conflict management skill
- not needed by the target role clean road vehicles skill
- not needed by the target role control the performance of the vehicle skill
- not needed by the target role drive in urban areas skill
- not needed by the target role ensure vehicle operability skill
- not needed by the target role ensure vehicles are equipped with accessibility equipment skill
- not needed by the target role execute vehicle maintenance skill
- not needed by the target role focus on passengers skill
- not needed by the target role health and safety measures in transportation knowledge
- not needed by the target role interpret traffic signals skill
- not needed by the target role keep time accurately skill
- not needed by the target role manoeuvre bus skill
- not needed by the target role mechanical components of vehicles knowledge
- not needed by the target role operate GPS systems skill
- not needed by the target role organise vehicle breakdown support skill
- not needed by the target role passenger transport regulations knowledge
- not needed by the target role perform defensive driving skill
- not needed by the target role promote the use of sustainable transport skill
- not needed by the target role read maps skill
- not needed by the target role road traffic laws knowledge
- not needed by the target role stay alert skill
- not needed by the target role tolerate sitting for long periods skill
- not needed by the target role transport topography knowledge
- not needed by the target role use communication devices skill
- not needed by the target role use different communication channels skill
2 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn customs regulations for passengers required
- optional, not held regulations for international transportation optional
Other moves recorded from bus driver
- tram driver 72% covered · moderate
- private chauffeur 61% covered · moderate
- taxi driver 60% covered · moderate
- cargo vehicle driver 55% covered · moderate
- school bus attendant 46% covered · moderate
- carriage driver 45% covered · moderate
- dangerous goods driver 44% covered · substantial
- armoured car driver 39% covered · substantial
Common questions about this move
Can a bus driver become a passenger fare controller?
Yes, and it is a substantial move. A bus driver already covers 41% of what a passenger fare controller is expected to do: 11 skills carry over, 11 of which the passenger fare controller role treats as required.
What skills does a bus driver need to become a passenger fare controller?
13 required skills are missing, plus 8 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by assisting and caring. The single most important is check tickets throughout carriages.
How hard is the move from bus driver to passenger fare controller?
Its learning distance is 64.7 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.