Business service manager to craft shop manager
A business service manager already meets 19% of what the craft shop manager role asks for. The move turns on 23 required skills not yet in the profile.
82.7/ 100
1 How much of what a craft shop manager is expected to do is already part of a business service manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the craft shop manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A craft shop manager role treats 5 of its required skills as things a business service manager already does. You would walk in with these on day one.
- ensure compliance with purchasing and contracting regulations
- manage budgets
- manage staff
- negotiate sales contracts
- recruit employees
What stands in the way is 23 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 8 skills that carry over, these are the ones fewest other occupations ask for. A craft shop manager role needs them, and most people applying for one will not have them already. This is the part of a business service manager background worth leading with.
- already held office administration business, administration and law
- already held perform clerical duties management skills
- already held maintain professional administration management skills
- already held ensure compliance with purchasing and contracting regulations assisting and caring
- already held negotiate sales contracts communication, collaboration and creativity
- already held recruit employees management skills
All 8 carried skills, including the 5 the craft shop manager role treats as required.
Table 3 · What you may need to learn
The 33 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn advise customers on crafts required
- still to learn maintain relationship with customers required
- still to learn maintain relationship with suppliers required
- still to learn supervise merchandise displays required
- still to learn ensure client orientation required
- still to learn maximise sales revenues required
- still to learn negotiate buying conditions required
- still to learn order supplies required
- still to learn perform procurement processes required
- still to learn use different communication channels required
- still to learn ensure correct goods labelling required
- still to learn set up pricing strategies required
- still to learn measure customer feedback required
- still to learn study sales levels of products required
- optional, not held handle financial overviews of the store optional
- optional, not held process orders from online shop optional
- optional, not held study craft trends optional
- still to learn adhere to organisational guidelines required
- still to learn apply health and safety standards required
- still to learn manage theft prevention required
- still to learn obtain relevant licenses required
- optional, not held ensure store security optional
- still to learn oversee promotional sales prices required
- still to learn set sales goals required
- still to learn monitor customer service required
- optional, not held complete administration optional
- still to learn sales activities required
- still to learn employment law required
- optional, not held accounting optional
- optional, not held accounting techniques optional
- optional, not held crafting optional
2 further areas in the appendix
Table 4 · Where to start
The 3 entries a craft shop manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 advise customers on crafts practise this
- 02 ensure correct goods labelling practise this
- 03 maintain relationship with customers practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 8 skills that carry over
- already held ensure compliance with purchasing and contracting regulations skill
- already held manage budgets skill
- already held manage staff skill
- already held negotiate sales contracts skill
- already held recruit employees skill
- already held maintain professional administration skill
- already held office administration knowledge
- already held perform clerical duties skill
The 2 learning areas not shown above
- optional, not held craft ornamental plastering optional
- optional, not held store products optional
10 supplementary skills, helpful but not required
- optional, not held complete administration optional
- optional, not held craft ornamental plastering optional
- optional, not held crafting optional
- optional, not held ensure store security optional
- optional, not held handle financial overviews of the store optional
- optional, not held process orders from online shop optional
- optional, not held store products optional
- optional, not held study craft trends optional
- optional, not held accounting optional
- optional, not held accounting techniques optional
34 held skills the craft shop manager role does not ask for
- not needed by the target role analyse staff capacity skill
- not needed by the target role apply company policies skill
- not needed by the target role apply system organisational policies skill
- not needed by the target role assist in developing practices for well being of employees skill
- not needed by the target role budget for financial needs skill
- not needed by the target role carry out strategic research skill
- not needed by the target role coach employees skill
- not needed by the target role communication knowledge
- not needed by the target role communication principles knowledge
- not needed by the target role company policies knowledge
- not needed by the target role conclude business agreements skill
- not needed by the target role consult with business clients skill
- not needed by the target role contract law knowledge
- not needed by the target role control financial resources skill
- not needed by the target role develop business plans skill
- not needed by the target role facilities management in the organisation knowledge
- not needed by the target role human resources department processes knowledge
- not needed by the target role identify clients' needs skill
- not needed by the target role identify necessary human resources skill
- not needed by the target role implement strategic management skill
- not needed by the target role implement strategic planning skill
- not needed by the target role keep personal administration skill
- not needed by the target role maintain contract administration skill
- not needed by the target role make strategic business decisions skill
- not needed by the target role manage administrative systems skill
- not needed by the target role manage contracts skill
- not needed by the target role manage physical resources skill
- not needed by the target role negotiate service with providers skill
- not needed by the target role organisational policies knowledge
- not needed by the target role plan facilities management policies skill
- not needed by the target role programme work according to incoming orders skill
- not needed by the target role promote facilities management services skill
- not needed by the target role strategic planning knowledge
- not needed by the target role write work-related reports skill
5 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn sales activities required
- still to learn employment law required
- optional, not held crafting optional
- optional, not held accounting optional
- optional, not held accounting techniques optional
Common questions about this move
Can a business service manager become a craft shop manager?
Yes, and it is a career change move. A business service manager already covers 19% of what a craft shop manager is expected to do: 8 skills carry over, 5 of which the craft shop manager role treats as required.
What skills does a business service manager need to become a craft shop manager?
23 required skills are missing, plus 10 optional ones. They fall into 8 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is advise customers on crafts.
How hard is the move from business service manager to craft shop manager?
Its learning distance is 82.7 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.