Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

cabin crew managertoship steward/ship stewardess

A cabin crew manager already meets 27% of what the ship steward/ship stewardess role asks for. The move turns on 14 required skills not yet in the profile.

From cabin crew manager
27%
Overlap1
To ship steward/ship stewardess
10 Skills carried over
14 Required, not held
75.5 Difficulty2
Career overlap Distant match

27%

Learning distance A rebuild

75.5/ 100

1 Share of the ship steward/ship stewardess role’s weighted skill requirement already met by the cabin crew manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A ship steward/ship stewardess role treats 7 of its required skills as things a cabin crew manager already does. These are the ones it depends on most.

  • communicate verbal instructions
  • deliver outstanding service
  • follow verbal instructions
  • handle veterinary emergencies
  • manage the customer experience
  • provide food and beverages

What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A ship steward/ship stewardess role needs them, and most people applying for one will not have them already. This is the part of a cabin crew manager background worth leading with.

Skill the target role also needs Area
  • already held deliver outstanding service assisting and caring
  • already held provide food and beverages assisting and caring
  • already held provide information to passengers assisting and caring
  • already held manage the customer experience assisting and caring
  • already held communicate verbal instructions communication, collaboration and creativity
  • already held give instructions to staff communication, collaboration and creativity

All 10 carried skills, including the 7 the ship steward/ship stewardess role treats as required.

Table 3

Table 3 · What you would need to learn

The 35 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 7 required, 6 supplementary
  • required, not held assist passengers required
  • required, not held check passenger tickets required
  • required, not held facilitate safe disembarkation of passengers required
  • required, not held help to control passenger behaviour during emergency situations required
  • required, not held serve food in table service required
  • required, not held comply with food safety and hygiene required
  • required, not held greet guests required
  • optional, not held assist at check-in optional
  • optional, not held maintain vessel safety and emergency equipment optional
  • optional, not held manage lost and found articles optional
  • optional, not held perform small vessel safety procedures optional
  • optional, not held prepare mixed beverages optional
  • optional, not held prepare simple meals on board optional
02 communication, collaboration and creativity 3 required, 8 supplementary
  • required, not held demonstrate emergency procedures required
  • required, not held handle customer complaints required
  • required, not held maintain customer service required
  • optional, not held distribute local information materials optional
  • optional, not held identify customer's needs optional
  • optional, not held implement sales strategies optional
  • optional, not held use riverspeak to communicate optional
  • optional, not held assist clients with special needs optional
  • optional, not held implement marketing strategies optional
  • optional, not held perform services in a flexible manner optional
  • optional, not held show intercultural awareness optional
03 information skills 2 required, 1 supplementary
  • required, not held communicate reports provided by passengers required
  • required, not held manage on board hazards required
  • optional, not held read stowage plans optional
04 services 1 required, 2 supplementary
  • required, not held health and safety measures in transportation required
  • optional, not held physical parts of the vessel optional
  • optional, not held vessel safety equipment optional
05 management skills 1 required, 1 supplementary
  • required, not held handle financial transactions required
  • optional, not held oversee guest laundry service optional
06 handling and moving 3 supplementary
  • optional, not held handle guest luggage optional
  • optional, not held service rooms optional
  • optional, not held maintain stock supplies for guest cabin optional
Table 4

Table 4 · Where to start

The 3 entries a ship steward/ship stewardess role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held communicate verbal instructions skill
  • already held deliver outstanding service skill
  • already held follow verbal instructions skill
  • already held handle veterinary emergencies skill
  • already held manage the customer experience skill
  • already held provide food and beverages skill
  • already held provide information to passengers skill
  • already held give instructions to staff skill
  • already held provide first aid skill
  • already held use different communication channels skill
21 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held assist at check-in optional
  • optional, not held distribute local information materials optional
  • optional, not held handle guest luggage optional
  • optional, not held identify customer's needs optional
  • optional, not held implement sales strategies optional
  • optional, not held maintain vessel safety and emergency equipment optional
  • optional, not held manage lost and found articles optional
  • optional, not held oversee guest laundry service optional
  • optional, not held perform small vessel safety procedures optional
  • optional, not held physical parts of the vessel optional
  • optional, not held prepare mixed beverages optional
  • optional, not held prepare simple meals on board optional
  • optional, not held read stowage plans optional
  • optional, not held service rooms optional
  • optional, not held use riverspeak to communicate optional
  • optional, not held vessel safety equipment optional
  • optional, not held assist clients with special needs optional
  • optional, not held implement marketing strategies optional
  • optional, not held maintain stock supplies for guest cabin optional
  • optional, not held perform services in a flexible manner optional
  • optional, not held show intercultural awareness optional
21 held skills the ship steward/ship stewardess role does not ask for
Skill Type
  • not needed by the target role act reliably skill
  • not needed by the target role air transport law knowledge
  • not needed by the target role airport planning knowledge
  • not needed by the target role analyse work-related written reports skill
  • not needed by the target role apply transportation management concepts skill
  • not needed by the target role be friendly to passengers skill
  • not needed by the target role carry out pre-flight duties skill
  • not needed by the target role common aviation safety regulations knowledge
  • not needed by the target role conduct full-scale emergency plan exercises skill
  • not needed by the target role deal with challenging work conditions skill
  • not needed by the target role execute flight plans skill
  • not needed by the target role geostationary satellites knowledge
  • not needed by the target role handle stressful situations in the work place skill
  • not needed by the target role have computer literacy skill
  • not needed by the target role inspect cabin service equipment skill
  • not needed by the target role maintain relationship with customers skill
  • not needed by the target role perform routine flight operations checks skill
  • not needed by the target role prepare flight reports skill
  • not needed by the target role process customer orders skill
  • not needed by the target role sell souvenirs skill
  • not needed by the target role upsell products skill
3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held health and safety measures in transportation required
  • optional, not held physical parts of the vessel optional
  • optional, not held vessel safety equipment optional
Index

Other moves recorded from cabin crew manager

Full index of moves from cabin crew manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.