Cabin crew manager to steward/stewardess
A cabin crew manager already meets 37% of what the steward/stewardess role asks for. The move turns on 7 required skills not yet in the profile.
67.6/ 100
1 How much of what a steward/stewardess is expected to do is already part of a cabin crew manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the steward/stewardess role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A steward/stewardess role treats 0 of its required skills as things a cabin crew manager already does. You would walk in with these on day one.
What stands in the way is 7 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 30 skills that carry over, these are the ones fewest other occupations ask for. A steward/stewardess role needs them, and most people applying for one will not have them already. This is the part of a cabin crew manager background worth leading with.
- already held inspect cabin service equipment information skills
- already held prepare flight reports information skills
- already held carry out pre-flight duties management skills
- already held sell souvenirs communication, collaboration and creativity
- already held conduct full-scale emergency plan exercises management skills
- already held deliver outstanding service assisting and caring
All 30 carried skills, including the 0 the steward/stewardess role treats as required.
Table 3 · What you may need to learn
The 39 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn assist passengers required
- still to learn serve food in table service required
- still to learn comply with food safety and hygiene required
- still to learn greet guests required
- optional, not held answer questions about the train transport service optional
- optional, not held assist passengers in emergency situations optional
- optional, not held assist passengers with timetable information optional
- optional, not held check passenger tickets optional
- optional, not held facilitate safe disembarkation of passengers optional
- optional, not held help to control passenger behaviour during emergency situations optional
- optional, not held maintain vessel safety and emergency equipment optional
- optional, not held manage lost and found articles optional
- optional, not held perform small vessel safety procedures optional
- optional, not held prepare mixed beverages optional
- optional, not held prepare simple meals on board optional
- still to learn handle customer complaints required
- still to learn maintain customer service required
- optional, not held demonstrate emergency procedures optional
- optional, not held distribute local information materials optional
- optional, not held identify customer's needs optional
- optional, not held implement sales strategies optional
- optional, not held use riverspeak to communicate optional
- optional, not held assist clients with special needs optional
- optional, not held implement marketing strategies optional
- optional, not held perform services in a flexible manner optional
- optional, not held show intercultural awareness optional
- still to learn handle financial transactions required
- optional, not held oversee guest laundry service optional
- optional, not held tolerate stress optional
- optional, not held check carriages optional
- optional, not held handle guest luggage optional
- optional, not held service rooms optional
- optional, not held maintain stock supplies for guest cabin optional
- optional, not held communicate reports provided by passengers optional
- optional, not held manage on board hazards optional
- optional, not held read stowage plans optional
- optional, not held physical parts of the vessel optional
- optional, not held vessel safety equipment optional
- optional, not held health and safety measures in transportation optional
Table 4 · Where to start
The 3 entries a steward/stewardess role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 assist passengers practise this
- 02 serve food in table service practise this
- 03 comply with food safety and hygiene practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 30 skills that carry over
- already held act reliably skill
- already held air transport law knowledge
- already held airport planning knowledge
- already held analyse work-related written reports skill
- already held apply transportation management concepts skill
- already held be friendly to passengers skill
- already held carry out pre-flight duties skill
- already held common aviation safety regulations knowledge
- already held communicate verbal instructions skill
- already held conduct full-scale emergency plan exercises skill
- already held deal with challenging work conditions skill
- already held deliver outstanding service skill
- already held execute flight plans skill
- already held follow verbal instructions skill
- already held give instructions to staff skill
- already held handle stressful situations in the work place skill
- already held handle veterinary emergencies skill
- already held have computer literacy skill
- already held inspect cabin service equipment skill
- already held maintain relationship with customers skill
- already held manage the customer experience skill
- already held perform routine flight operations checks skill
- already held prepare flight reports skill
- already held process customer orders skill
- already held provide first aid skill
- already held provide food and beverages skill
- already held provide information to passengers skill
- already held sell souvenirs skill
- already held upsell products skill
- already held use different communication channels skill
32 supplementary skills, helpful but not required
- optional, not held answer questions about the train transport service optional
- optional, not held assist passengers in emergency situations optional
- optional, not held assist passengers with timetable information optional
- optional, not held check carriages optional
- optional, not held check passenger tickets optional
- optional, not held communicate reports provided by passengers optional
- optional, not held demonstrate emergency procedures optional
- optional, not held distribute local information materials optional
- optional, not held facilitate safe disembarkation of passengers optional
- optional, not held handle guest luggage optional
- optional, not held help to control passenger behaviour during emergency situations optional
- optional, not held identify customer's needs optional
- optional, not held implement sales strategies optional
- optional, not held maintain vessel safety and emergency equipment optional
- optional, not held manage lost and found articles optional
- optional, not held manage on board hazards optional
- optional, not held oversee guest laundry service optional
- optional, not held perform small vessel safety procedures optional
- optional, not held physical parts of the vessel optional
- optional, not held prepare mixed beverages optional
- optional, not held prepare simple meals on board optional
- optional, not held read stowage plans optional
- optional, not held service rooms optional
- optional, not held tolerate stress optional
- optional, not held use riverspeak to communicate optional
- optional, not held vessel safety equipment optional
- optional, not held assist clients with special needs optional
- optional, not held health and safety measures in transportation optional
- optional, not held implement marketing strategies optional
- optional, not held maintain stock supplies for guest cabin optional
- optional, not held perform services in a flexible manner optional
- optional, not held show intercultural awareness optional
1 held skills the steward/stewardess role does not ask for
- not needed by the target role geostationary satellites knowledge
3 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- optional, not held physical parts of the vessel optional
- optional, not held vessel safety equipment optional
- optional, not held health and safety measures in transportation optional
Common questions about this move
Can a cabin crew manager become a steward/stewardess?
Yes, and it is a substantial move. A cabin crew manager already covers 37% of what a steward/stewardess is expected to do: 30 skills carry over, 0 of which the steward/stewardess role treats as required.
What skills does a cabin crew manager need to become a steward/stewardess?
7 required skills are missing, plus 32 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by assisting and caring. The single most important is assist passengers.
How hard is the move from cabin crew manager to steward/stewardess?
Its learning distance is 67.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.