Table 1Transition record

camping ground managertohospitality establishment receptionist

A camping ground manager already meets 57% of what the hospitality establishment receptionist role asks for. The move turns on 7 required skills not yet in the profile.

From camping ground manager

57%

Overlap1

To hospitality establishment receptionist

15 Skills carried over

7 Required, not held

47.5 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 47.5

This move: 47.5 of 100 · moderate

1 Share of the hospitality establishment receptionist role’s weighted skill requirement already met by the camping ground manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 15 skills that carry over, these are the ones fewest other occupations ask for. A hospitality establishment receptionist role needs them, and most people applying for one will not have them already. This is the part of a camping ground manager background worth leading with.

Skill the target role also needs Area

already held deal with departures in accommodation assisting and caring
already held deal with arrivals in accommodation assisting and caring
already held carry out end of day accounts information skills
already held process reservations information skills
already held assist at check-in assisting and caring
already held process booking information skills

All 15 carried skills, including the 13 the hospitality establishment receptionist role treats as required.

Table 3

Table 3 · What you would need to learn

The 16 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 3 required, 3 supplementary

required, not held identify customer's needs required
required, not held maintain relationship with customers required
required, not held assist clients with special needs required

optional, not held distribute local information materials optional
optional, not held take room service orders optional
optional, not held train reception staff optional

02 management skills 2 required

required, not held maintain reception area required
required, not held handle financial transactions required

03 assisting and caring 1 required, 2 supplementary

required, not held explain features in accommodation venue required

optional, not held detect drug abuse optional
optional, not held ensure the privacy of guests optional

04 handling and moving 1 required, 1 supplementary

required, not held handover the service area required

optional, not held tend to clients' personal items optional

05 information skills 2 supplementary

optional, not held assess cleanliness of areas optional
optional, not held maintain incident reporting records optional

06 services 1 supplementary

optional, not held property management software optional

Table 4

Table 4 · Where to start

The 3 entries a hospitality establishment receptionist role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 15 skills that carry over

Skill Type

already held assist at check-in skill
already held comply with food safety and hygiene skill
already held deal with arrivals in accommodation skill
already held deal with departures in accommodation skill
already held greet guests skill
already held handle customer complaints skill
already held implement marketing strategies skill
already held implement sales strategies skill
already held maintain customer records skill
already held maintain customer service skill
already held process booking skill
already held process payments skill
already held provide tourism related information skill
already held carry out end of day accounts skill
already held process reservations skill

9 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held distribute local information materials optional
optional, not held property management software optional
optional, not held take room service orders optional
optional, not held tend to clients' personal items optional
optional, not held train reception staff optional
optional, not held assess cleanliness of areas optional
optional, not held detect drug abuse optional
optional, not held ensure the privacy of guests optional
optional, not held maintain incident reporting records optional

24 held skills the hospitality establishment receptionist role does not ask for

Skill Type

not needed by the target role coach employees skill
not needed by the target role develop strategies for accessibility skill
not needed by the target role develop working procedures skill
not needed by the target role energy conservation knowledge
not needed by the target role ensure cross-department cooperation skill
not needed by the target role local area tourism industry knowledge
not needed by the target role maintain camping facilities skill
not needed by the target role manage budgets skill
not needed by the target role manage campsite supplies skill
not needed by the target role manage front operations skill
not needed by the target role manage guest support services skill
not needed by the target role manage health and safety standards skill
not needed by the target role manage inspections of equipment skill
not needed by the target role manage maintenance operations skill
not needed by the target role manage medium term objectives skill
not needed by the target role manage staff skill
not needed by the target role monitor work for special events skill
not needed by the target role plan medium to long term objectives skill
not needed by the target role plan shifts of employees skill
not needed by the target role procure hospitality products skill
not needed by the target role recruit employees skill
not needed by the target role supervise camp operations skill
not needed by the target role supervise entertainment activities for guests skill
not needed by the target role train employees skill

1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

optional, not held property management software optional

Index

Other moves recorded from camping ground manager

Full index of moves from camping ground manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.