Career Overlap Transition record
RecordMove

Cashier to post office counter clerk

A cashier already meets 26% of what the post office counter clerk role asks for. The move turns on 8 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From cashier
26 % overlap
Distant match
To post office counter clerk
5 You already bring
8 Still to learn
25 Skills in the target role2
Learning distance Substantial retraining

68.8/ 100

1 How much of what a post office counter clerk is expected to do is already part of a cashier’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the post office counter clerk role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

A post office counter clerk role treats 4 of its required skills as things a cashier already does. You would walk in with these on day one.

  • customer service
  • issue sales invoices
  • operate cash register
  • process payments

What stands in the way is 8 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A post office counter clerk role needs them, and most people applying for one will not have them already. This is the part of a cashier background worth leading with.

Skill the target role also needs Area
  • already held operate cash register management skills
  • already held sales argumentation business, administration and law
  • already held process payments management skills
  • already held issue sales invoices management skills
  • already held customer service business, administration and law

All 5 carried skills, including the 4 the post office counter clerk role treats as required.

Table 3

Table 3 · What you may need to learn

The 20 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 communication, collaboration and creativity 3 required, 4 supplementary
  • still to learn sell post office products required
  • still to learn communicate with customers required
  • still to learn satisfy customers required
  • optional, not held carry out active selling optional
  • optional, not held offer financial services optional
  • optional, not held promote financial products optional
  • optional, not held advise on financial matters optional
02 management skills 2 required, 3 supplementary
  • still to learn deliver correspondence required
  • still to learn handle financial transactions required
  • optional, not held distribute pensions optional
  • optional, not held register mail optional
  • optional, not held convert currency optional
03 business, administration and law 1 required, 3 supplementary
  • still to learn characteristics of services required
  • optional, not held financial markets optional
  • optional, not held financial products optional
  • optional, not held types of pensions optional
04 assisting and caring 1 required
  • still to learn assist customers required
05 engineering, manufacturing and construction 1 required
  • still to learn characteristics of products required
06 handling and moving 1 supplementary
  • optional, not held maintain store cleanliness optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a post office counter clerk role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 5 skills that carry over
Skill Type
  • already held customer service knowledge
  • already held issue sales invoices skill
  • already held operate cash register skill
  • already held process payments skill
  • already held sales argumentation knowledge
The 1 learning area not shown above
Skill to pick up Tier
07 information skills 1 supplementary
  • optional, not held handle registered mail optional
12 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held distribute pensions optional
  • optional, not held handle registered mail optional
  • optional, not held register mail optional
  • optional, not held carry out active selling optional
  • optional, not held convert currency optional
  • optional, not held maintain store cleanliness optional
  • optional, not held offer financial services optional
  • optional, not held promote financial products optional
  • optional, not held advise on financial matters optional
  • optional, not held financial markets optional
  • optional, not held financial products optional
  • optional, not held types of pensions optional
20 held skills the post office counter clerk role does not ask for
Skill Type
  • not needed by the target role apply numeracy skills skill
  • not needed by the target role count money skill
  • not needed by the target role direct customers to merchandise skill
  • not needed by the target role ensure client orientation skill
  • not needed by the target role maintain check-out area cleanliness skill
  • not needed by the target role maintain transaction's reports skill
  • not needed by the target role manage theft prevention skill
  • not needed by the target role monitor check-out point skill
  • not needed by the target role pack merchandise for gifts skill
  • not needed by the target role package purchases in bags skill
  • not needed by the target role process loyalty schemes skill
  • not needed by the target role process refunds skill
  • not needed by the target role provide customer follow-up services skill
  • not needed by the target role put up price tags skill
  • not needed by the target role reserve merchandise for customers skill
  • not needed by the target role sales promotion techniques knowledge
  • not needed by the target role teamwork principles knowledge
  • not needed by the target role train employees skill
  • not needed by the target role use different communication channels skill
  • not needed by the target role weigh materials skill
5 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn characteristics of products required
  • still to learn characteristics of services required
  • optional, not held financial markets optional
  • optional, not held financial products optional
  • optional, not held types of pensions optional
Index
FAQ

Common questions about this move

Can a cashier become a post office counter clerk?

Yes, and it is a substantial move. A cashier already covers 26% of what a post office counter clerk is expected to do: 5 skills carry over, 4 of which the post office counter clerk role treats as required.

What skills does a cashier need to become a post office counter clerk?

8 required skills are missing, plus 12 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is sell post office products.

How hard is the move from cashier to post office counter clerk?

Its learning distance is 68.8 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.