Table 1Transition record

cashiertoshop assistant

A cashier already meets 32% of what the shop assistant role asks for. The move turns on 15 required skills not yet in the profile.

From cashier

32%

Overlap1

To shop assistant

11 Skills carried over

15 Required, not held

71.5 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 71.5

This move: 71.5 of 100 · substantial

1 Share of the shop assistant role’s weighted skill requirement already met by the cashier profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 11 skills that carry over, these are the ones fewest other occupations ask for. A shop assistant role needs them, and most people applying for one will not have them already. This is the part of a cashier background worth leading with.

Skill the target role also needs Area

already held direct customers to merchandise communication, collaboration and creativity
already held pack merchandise for gifts handling and moving
already held put up price tags handling and moving
already held package purchases in bags handling and moving
already held sales promotion techniques business, administration and law
already held process refunds management skills

All 11 carried skills, including the 7 the shop assistant role treats as required.

Table 3

Table 3 · What you would need to learn

The 24 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 7 required, 5 supplementary

required, not held carry out order intake required
required, not held maintain relationship with customers required
required, not held maintain relationship with suppliers required
required, not held organise product display required
required, not held provide customer guidance on product selection required
required, not held supervise merchandise displays required
required, not held execute working instructions required

optional, not held carry out active selling optional
optional, not held demonstrate products' features optional
optional, not held identify customer's needs optional
optional, not held achieve sales targets optional
optional, not held maintain customer service optional

02 assisting and caring 2 required

required, not held notify customers on special offers required
required, not held apply company policies required

03 business, administration and law 2 required

required, not held company policies required
required, not held product comprehension required

04 handling and moving 2 required

required, not held maintain store cleanliness required
required, not held stock shelves required

05 information skills 1 required, 3 supplementary

required, not held examine merchandise required

optional, not held keep records of merchandise delivery optional
optional, not held monitor stock level optional
optional, not held process orders from online shop optional

06 management skills 1 required, 1 supplementary

required, not held Order products required

optional, not held check deliveries on receipt optional

Table 4

Table 4 · Where to start

The 3 entries a shop assistant role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 11 skills that carry over

Skill Type

already held direct customers to merchandise skill
already held operate cash register skill
already held pack merchandise for gifts skill
already held package purchases in bags skill
already held process refunds skill
already held provide customer follow-up services skill
already held put up price tags skill
already held process payments skill
already held sales promotion techniques knowledge
already held teamwork principles knowledge
already held use different communication channels skill

9 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held carry out active selling optional
optional, not held demonstrate products' features optional
optional, not held identify customer's needs optional
optional, not held keep records of merchandise delivery optional
optional, not held monitor stock level optional
optional, not held process orders from online shop optional
optional, not held achieve sales targets optional
optional, not held check deliveries on receipt optional
optional, not held maintain customer service optional

14 held skills the shop assistant role does not ask for

Skill Type

not needed by the target role apply numeracy skills skill
not needed by the target role count money skill
not needed by the target role customer service knowledge
not needed by the target role ensure client orientation skill
not needed by the target role issue sales invoices skill
not needed by the target role maintain check-out area cleanliness skill
not needed by the target role maintain transaction's reports skill
not needed by the target role manage theft prevention skill
not needed by the target role monitor check-out point skill
not needed by the target role process loyalty schemes skill
not needed by the target role reserve merchandise for customers skill
not needed by the target role sales argumentation knowledge
not needed by the target role train employees skill
not needed by the target role weigh materials skill

2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held company policies required
required, not held product comprehension required

Index

Other moves recorded from cashier

Full index of moves from cashier

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.