Chemical application specialist to after-sales service technician
A chemical application specialist already meets 19% of what the after-sales service technician role asks for. The move turns on 12 required skills not yet in the profile.
76.4/ 100
1 How much of what an after-sales service technician is expected to do is already part of a chemical application specialist’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the after-sales service technician role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An after-sales service technician role treats 4 of its required skills as things a chemical application specialist already does. You would walk in with these on day one.
- characteristics of products
- communicate with customers
- customer relationship management
- customer service
What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 4 skills that carry over, these are the ones fewest other occupations ask for. An after-sales service technician role needs them, and most people applying for one will not have them already. This is the part of a chemical application specialist background worth leading with.
- already held customer relationship management business, administration and law
- already held characteristics of products engineering, manufacturing and construction
- already held customer service business, administration and law
- already held communicate with customers communication, collaboration and creativity
All 4 carried skills, including the 4 the after-sales service technician role treats as required.
Table 3 · What you may need to learn
The 25 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn advise on merchandise features required
- still to learn contact customers required
- still to learn execute after sales activities required
- still to learn implement customer follow-up required
- still to learn implement sales strategies required
- still to learn create solutions to problems required
- optional, not held maintain relationship with customers optional
- optional, not held address problems critically optional
- optional, not held apply technical communication skills optional
- optional, not held listen actively optional
- still to learn guarantee customer satisfaction required
- still to learn ensure compliance with legal requirements required
- still to learn provide customer follow-up services required
- optional, not held provide information optional
- still to learn characteristics of services required
- still to learn product comprehension required
- optional, not held sales activities optional
- optional, not held sales strategies optional
- still to learn maintenance operations required
- optional, not held electronic and telecommunication equipment optional
- optional, not held monitor after sales records optional
- optional, not held keep records of customer interaction optional
- optional, not held manage schedule of tasks optional
2 further areas in the appendix
Table 4 · Where to start
The 3 entries an after-sales service technician role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 advise on merchandise features practise this
- 02 characteristics of services study this
- 03 contact customers practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 4 skills that carry over
- already held characteristics of products knowledge
- already held communicate with customers skill
- already held customer relationship management knowledge
- already held customer service knowledge
The 2 learning areas not shown above
- optional, not held consumer protection optional
- optional, not held solve technical problems optional
13 supplementary skills, helpful but not required
- optional, not held electronic and telecommunication equipment optional
- optional, not held maintain relationship with customers optional
- optional, not held monitor after sales records optional
- optional, not held sales activities optional
- optional, not held sales strategies optional
- optional, not held address problems critically optional
- optional, not held apply technical communication skills optional
- optional, not held consumer protection optional
- optional, not held keep records of customer interaction optional
- optional, not held listen actively optional
- optional, not held manage schedule of tasks optional
- optional, not held provide information optional
- optional, not held solve technical problems optional
20 held skills the after-sales service technician role does not ask for
- not needed by the target role adjust production schedule skill
- not needed by the target role advise on customs regulations skill
- not needed by the target role analyse business plans skill
- not needed by the target role apply business acumen skill
- not needed by the target role build business relationships skill
- not needed by the target role business analysis knowledge
- not needed by the target role chemistry knowledge
- not needed by the target role develop chemical products skill
- not needed by the target role develop components separation processes skill
- not needed by the target role green chemistry knowledge
- not needed by the target role identify new business opportunities skill
- not needed by the target role keep up-to-date with regulations skill
- not needed by the target role marketing principles knowledge
- not needed by the target role perform customer management skill
- not needed by the target role perfume and cosmetic products knowledge
- not needed by the target role pharmaceutical products knowledge
- not needed by the target role satisfy customers skill
- not needed by the target role translate formulae into processes skill
- not needed by the target role use chemical analysis equipment skill
- not needed by the target role write work-related reports skill
7 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn characteristics of services required
- still to learn product comprehension required
- still to learn maintenance operations required
- optional, not held electronic and telecommunication equipment optional
- optional, not held sales activities optional
- optional, not held sales strategies optional
- optional, not held consumer protection optional
Other moves recorded from chemical application specialist
Common questions about this move
Can a chemical application specialist become an after-sales service technician?
Yes, and it is a career change move. A chemical application specialist already covers 19% of what an after-sales service technician is expected to do: 4 skills carry over, 4 of which the after-sales service technician role treats as required.
What skills does a chemical application specialist need to become an after-sales service technician?
12 required skills are missing, plus 13 optional ones. They fall into 8 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is advise on merchandise features.
How hard is the move from chemical application specialist to after-sales service technician?
Its learning distance is 76.4 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.