Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

debt collectortorental service representative in recreational and sports goods

A debt collector already meets 18% of what the rental service representative in recreational and sports goods role asks for. The move turns on 18 required skills not yet in the profile.

From debt collector
18%
Overlap1
To rental service representative in recreational and sports goods
4 Skills carried over
18 Required, not held
77.9 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 77.9

This move: 77.9 of 100 · career change

1 Share of the rental service representative in recreational and sports goods role’s weighted skill requirement already met by the debt collector profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 4 skills that carry over, these are the ones fewest other occupations ask for. A rental service representative in recreational and sports goods role needs them, and most people applying for one will not have them already. This is the part of a debt collector background worth leading with.

Skill the target role also needs Area
  • already held process payments management skills
  • already held product comprehension business, administration and law
  • already held communicate with customers communication, collaboration and creativity
  • already held have computer literacy working with computers

All 4 carried skills, including the 4 the rental service representative in recreational and sports goods role treats as required.

Table 3

Table 3 · What you would need to learn

The 18 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 6 required
  • required, not held handle rental overdues required
  • required, not held identify customer's needs required
  • required, not held provide customers with price information required
  • required, not held work independently in rental services required
  • required, not held achieve sales targets required
  • required, not held manage claims process required
02 information skills 5 required
  • required, not held maintain inventory of rented items required
  • required, not held record customers' personal data required
  • required, not held apply numeracy skills required
  • required, not held process data required
  • required, not held review completed contracts required
03 assisting and caring 3 required
  • required, not held assist customers required
  • required, not held guarantee customer satisfaction required
  • required, not held provide customer follow-up services required
04 business, administration and law 2 required
  • required, not held company policies required
  • required, not held financial capability required
05 management skills 2 required
  • required, not held handle financial transactions required
  • required, not held perform multiple tasks at the same time required
Table 4

Table 4 · Where to start

The 3 entries a rental service representative in recreational and sports goods role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 4 skills that carry over
Skill Type
  • already held communicate with customers skill
  • already held have computer literacy skill
  • already held process payments skill
  • already held product comprehension knowledge
0 supplementary skills, helpful but not required
Skill to acquire Tier
24 held skills the rental service representative in recreational and sports goods role does not ask for
Skill Type
  • not needed by the target role assess customers skill
  • not needed by the target role calculate debt costs skill
  • not needed by the target role civil process order knowledge
  • not needed by the target role consumer protection knowledge
  • not needed by the target role counsel clients skill
  • not needed by the target role create solutions to problems skill
  • not needed by the target role credit control processes knowledge
  • not needed by the target role debt classification knowledge
  • not needed by the target role debt collection techniques knowledge
  • not needed by the target role debt systems knowledge
  • not needed by the target role enforce customer's debt repayment skill
  • not needed by the target role facilitate official agreement skill
  • not needed by the target role keep task records skill
  • not needed by the target role law of obligation knowledge
  • not needed by the target role maintain client debt records skill
  • not needed by the target role meet deadlines skill
  • not needed by the target role office software knowledge
  • not needed by the target role organisational structure knowledge
  • not needed by the target role perform debt investigation skill
  • not needed by the target role pose questions referring to documents skill
  • not needed by the target role present reports skill
  • not needed by the target role secure sensitive customer's information skill
  • not needed by the target role show diplomacy skill
  • not needed by the target role use communication techniques skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held company policies required
  • required, not held financial capability required
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.