Table 1Transition record

ICT capacity plannertoICT operations manager

A ICT capacity planner already meets 26% of what the ICT operations manager role asks for. The move turns on 14 required skills not yet in the profile.

From ICT capacity planner

26%

Overlap1

To ICT operations manager

12 Skills carried over

14 Required, not held

74.1 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 74.1

This move: 74.1 of 100 · substantial

1 Share of the ICT operations manager role’s weighted skill requirement already met by the ICT capacity planner profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 12 skills that carry over, these are the ones fewest other occupations ask for. A ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a ICT capacity planner background worth leading with.

Skill the target role also needs Area

already held crowdsourcing strategy business, administration and law
already held insourcing strategy business, administration and law
already held outsourcing strategy business, administration and law
already held design process communication, collaboration and creativity
already held ICT process quality models information and communication technologies (icts)
already held improve business processes management skills

All 12 carried skills, including the 4 the ICT operations manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 29 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 4 required, 3 supplementary

required, not held define technology strategy required
required, not held develop ICT workflow required
required, not held manage budgets required
required, not held manage staff required

optional, not held apply organisational techniques optional
optional, not held develop information standards optional
optional, not held recruit employees optional

02 working with computers 3 required, 1 supplementary

required, not held attend to ICT systems quality required
required, not held manage changes in ICT system required
required, not held use ICT ticketing system required

optional, not held implement ICT security policies optional

03 business, administration and law 2 required, 2 supplementary

required, not held innovation processes required
required, not held operations management required

optional, not held hardware components suppliers optional
optional, not held contract law optional

04 communication, collaboration and creativity 2 required, 2 supplementary

required, not held maintain relationship with suppliers required
required, not held train employees required

optional, not held manage contracts optional
optional, not held perform procurement processes optional

05 information and communication technologies (icts) 1 required, 4 supplementary

required, not held digital systems required

optional, not held core banking software optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held hardware components optional

06 assisting and caring 1 required, 1 supplementary

required, not held oversee quality control required

optional, not held comply with legal regulations optional

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 12 skills that carry over

Skill Type

already held design process skill
already held improve business processes skill
already held perform project management skill
already held use different communication channels skill
already held ICT process quality models knowledge
already held coordinate technological activities skill
already held crowdsourcing strategy knowledge
already held implement a virtual private network skill
already held insourcing strategy knowledge
already held outsourcing strategy knowledge
already held provide cost benefit analysis reports skill
already held systems development life-cycle knowledge

The 2 learning areas not shown above

Skill to acquire Tier

07 information skills 1 required, 1 supplementary

required, not held track key performance indicators required

optional, not held implement ICT risk management optional

08 engineering, manufacturing and construction 1 supplementary

optional, not held engineering processes optional

15 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held core banking software optional
optional, not held engineering processes optional
optional, not held hardware components suppliers optional
optional, not held implement ICT risk management optional
optional, not held implement ICT security policies optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held apply organisational techniques optional
optional, not held comply with legal regulations optional
optional, not held contract law optional
optional, not held develop information standards optional
optional, not held hardware components optional
optional, not held manage contracts optional
optional, not held perform procurement processes optional
optional, not held recruit employees optional

36 held skills the ICT operations manager role does not ask for

Skill Type

not needed by the target role ICT capacity planning strategies knowledge
not needed by the target role ICT infrastructure knowledge
not needed by the target role ICT security standards knowledge
not needed by the target role LDAP knowledge
not needed by the target role LINQ knowledge
not needed by the target role MDX knowledge
not needed by the target role N1QL knowledge
not needed by the target role SPARQL knowledge
not needed by the target role XQuery knowledge
not needed by the target role administer ICT system skill
not needed by the target role analyse business requirements skill
not needed by the target role apply company policies skill
not needed by the target role business process modelling knowledge
not needed by the target role carry out statistical forecasts skill
not needed by the target role cloud technologies knowledge
not needed by the target role collect customer feedback on applications skill
not needed by the target role create database diagrams skill
not needed by the target role create solutions to problems skill
not needed by the target role deploy ICT systems skill
not needed by the target role design database scheme skill
not needed by the target role develop financial statistics reports skill
not needed by the target role ensure adherence to organisational ICT standards skill
not needed by the target role execute ICT audits skill
not needed by the target role forecast workload skill
not needed by the target role labour legislation knowledge
not needed by the target role perform ICT troubleshooting skill
not needed by the target role perform business analysis skill
not needed by the target role perform resource planning skill
not needed by the target role plan ICT capacity skill
not needed by the target role plan migration to cloud skill
not needed by the target role provide ICT consulting advice skill
not needed by the target role provide user documentation skill
not needed by the target role query languages knowledge
not needed by the target role resource description framework query language knowledge
not needed by the target role statistical analysis system software knowledge
not needed by the target role use scripting programming skill

10 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held innovation processes required
required, not held operations management required
required, not held digital systems required
optional, not held core banking software optional
optional, not held engineering processes optional
optional, not held hardware components suppliers optional
optional, not held software components libraries optional
optional, not held software components suppliers optional
optional, not held contract law optional
optional, not held hardware components optional

Index

Other moves recorded from ICT capacity planner

Full index of moves from ICT capacity planner

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.