Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

ICT documentation managertoICT operations manager

A ICT documentation manager already meets 23% of what the ICT operations manager role asks for. The move turns on 14 required skills not yet in the profile.

From ICT documentation manager
23%
Overlap1
To ICT operations manager
10 Skills carried over
14 Required, not held
75.8 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 75.8

This move: 75.8 of 100 · career change

1 Share of the ICT operations manager role’s weighted skill requirement already met by the ICT documentation manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a ICT documentation manager background worth leading with.

Skill the target role also needs Area
  • already held develop information standards management skills
  • already held crowdsourcing strategy business, administration and law
  • already held insourcing strategy business, administration and law
  • already held outsourcing strategy business, administration and law
  • already held define technology strategy management skills
  • already held track key performance indicators information skills

All 10 carried skills, including the 4 the ICT operations manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 31 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 management skills 4 required, 2 supplementary
  • required, not held develop ICT workflow required
  • required, not held improve business processes required
  • required, not held manage staff required
  • required, not held perform project management required
  • optional, not held coordinate technological activities optional
  • optional, not held recruit employees optional
02 communication, collaboration and creativity 3 required, 2 supplementary
  • required, not held design process required
  • required, not held train employees required
  • required, not held use different communication channels required
  • optional, not held manage contracts optional
  • optional, not held perform procurement processes optional
03 working with computers 3 required, 2 supplementary
  • required, not held attend to ICT systems quality required
  • required, not held manage changes in ICT system required
  • required, not held use ICT ticketing system required
  • optional, not held implement ICT security policies optional
  • optional, not held implement a virtual private network optional
04 business, administration and law 2 required, 2 supplementary
  • required, not held innovation processes required
  • required, not held operations management required
  • optional, not held hardware components suppliers optional
  • optional, not held contract law optional
05 information and communication technologies (icts) 1 required, 5 supplementary
  • required, not held digital systems required
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held software components libraries optional
  • optional, not held software components suppliers optional
  • optional, not held hardware components optional
06 assisting and caring 1 required, 1 supplementary
  • required, not held oversee quality control required
  • optional, not held comply with legal regulations optional

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held define technology strategy skill
  • already held maintain relationship with suppliers skill
  • already held manage budgets skill
  • already held track key performance indicators skill
  • already held apply organisational techniques skill
  • already held crowdsourcing strategy knowledge
  • already held develop information standards skill
  • already held insourcing strategy knowledge
  • already held outsourcing strategy knowledge
  • already held systems development life-cycle knowledge
The 2 learning areas not shown above
Skill to acquire Tier
07 information skills 2 supplementary
  • optional, not held implement ICT risk management optional
  • optional, not held provide cost benefit analysis reports optional
08 engineering, manufacturing and construction 1 supplementary
  • optional, not held engineering processes optional
17 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held ICT process quality models optional
  • optional, not held coordinate technological activities optional
  • optional, not held core banking software optional
  • optional, not held engineering processes optional
  • optional, not held hardware components suppliers optional
  • optional, not held implement ICT risk management optional
  • optional, not held implement ICT security policies optional
  • optional, not held implement a virtual private network optional
  • optional, not held software components libraries optional
  • optional, not held software components suppliers optional
  • optional, not held comply with legal regulations optional
  • optional, not held contract law optional
  • optional, not held hardware components optional
  • optional, not held manage contracts optional
  • optional, not held perform procurement processes optional
  • optional, not held provide cost benefit analysis reports optional
  • optional, not held recruit employees optional
27 held skills the ICT operations manager role does not ask for
Skill Type
  • not needed by the target role ICT help platforms knowledge
  • not needed by the target role ICT project management knowledge
  • not needed by the target role apply change management skill
  • not needed by the target role business processes knowledge
  • not needed by the target role content development processes knowledge
  • not needed by the target role develop media strategy skill
  • not needed by the target role disseminate internal communications skill
  • not needed by the target role document management knowledge
  • not needed by the target role ensure compliance with legal requirements skill
  • not needed by the target role identify ICT user needs skill
  • not needed by the target role identify legal requirements skill
  • not needed by the target role identify market requirements for ICT documentation skill
  • not needed by the target role industrial software knowledge
  • not needed by the target role legal requirements of ICT products knowledge
  • not needed by the target role manage content development projects skill
  • not needed by the target role manage content metadata skill
  • not needed by the target role manage human resources skill
  • not needed by the target role manage information sources skill
  • not needed by the target role manage localisation skill
  • not needed by the target role monitor technology trends skill
  • not needed by the target role perform resource planning skill
  • not needed by the target role plan digital marketing skill
  • not needed by the target role provide guidelines for content development skill
  • not needed by the target role quality assurance methodologies knowledge
  • not needed by the target role set quality assurance objectives skill
  • not needed by the target role supplier management knowledge
  • not needed by the target role usability engineering knowledge
11 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held innovation processes required
  • required, not held operations management required
  • required, not held digital systems required
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held engineering processes optional
  • optional, not held hardware components suppliers optional
  • optional, not held software components libraries optional
  • optional, not held software components suppliers optional
  • optional, not held contract law optional
  • optional, not held hardware components optional
Index

Other moves recorded from ICT documentation manager

Full index of moves from ICT documentation manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.