Table 1Transition record

insurance brokertoinsurance claims manager

A insurance broker already meets 32% of what the insurance claims manager role asks for. The move turns on 16 required skills not yet in the profile.

From insurance broker

32%

Overlap1

To insurance claims manager

14 Skills carried over

16 Required, not held

69.5 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 69.5

This move: 69.5 of 100 · substantial

1 Share of the insurance claims manager role’s weighted skill requirement already met by the insurance broker profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 14 skills that carry over, these are the ones fewest other occupations ask for. A insurance claims manager role needs them, and most people applying for one will not have them already. This is the part of a insurance broker background worth leading with.

Skill the target role also needs Area

already held initiate claim file information skills
already held manage claim files information skills
already held analyse claim files information skills
already held create insurance policies communication, collaboration and creativity
already held insurance market business, administration and law
already held organise a damage assessment management skills

All 14 carried skills, including the 7 the insurance claims manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 27 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 information skills 4 required, 4 supplementary

required, not held review insurance process required
required, not held analyse market financial trends required
required, not held conduct financial audits required
required, not held prepare financial auditing reports required

optional, not held estimate damage optional
optional, not held analyse financial performance of a company optional
optional, not held analyse financial risk optional
optional, not held manage financial risk optional

02 management skills 4 required, 3 supplementary

required, not held lead claim examiners required
required, not held enforce financial policies required
required, not held manage staff required
required, not held strive for company growth required

optional, not held create a financial plan optional
optional, not held plan health and safety procedures optional
optional, not held recruit employees optional

03 business, administration and law 4 required

required, not held corporate social responsibility required
required, not held financial analysis required
required, not held financial management required
required, not held financial statements required

04 communication, collaboration and creativity 2 required, 4 supplementary

required, not held handle incoming insurance claims required
required, not held liaise with managers required

optional, not held assess customer credibility optional
optional, not held ensure cross-department cooperation optional
optional, not held handle customer complaints optional
optional, not held handle financial disputes optional

05 assisting and caring 1 required

required, not held follow company standards required

06 services 1 required

required, not held fraud detection required

Table 4

Table 4 · Where to start

The 3 entries a insurance claims manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 14 skills that carry over

Skill Type

already held advise on financial matters skill
already held insurance law knowledge
already held manage claim files skill
already held manage claims process skill
already held organise a damage assessment skill
already held principles of insurance knowledge
already held types of insurance knowledge
already held analyse claim files skill
already held analyse insurance risk skill
already held apply technical communication skills skill
already held create insurance policies skill
already held initiate claim file skill
already held insurance market knowledge
already held manage contract disputes skill

11 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held assess customer credibility optional
optional, not held estimate damage optional
optional, not held analyse financial performance of a company optional
optional, not held analyse financial risk optional
optional, not held create a financial plan optional
optional, not held ensure cross-department cooperation optional
optional, not held handle customer complaints optional
optional, not held handle financial disputes optional
optional, not held manage financial risk optional
optional, not held plan health and safety procedures optional
optional, not held recruit employees optional

32 held skills the insurance claims manager role does not ask for

Skill Type

not needed by the target role actuarial science knowledge
not needed by the target role analyse insurance needs skill
not needed by the target role apply statistical analysis techniques skill
not needed by the target role build business relationships skill
not needed by the target role calculate insurance rate skill
not needed by the target role claims procedures knowledge
not needed by the target role compare insurance products skill
not needed by the target role contract law knowledge
not needed by the target role create cooperation modalities skill
not needed by the target role customer service knowledge
not needed by the target role decide on insurance applications skill
not needed by the target role deliver visual presentation of data skill
not needed by the target role develop investment portfolio skill
not needed by the target role file claims with insurance companies skill
not needed by the target role financial products knowledge
not needed by the target role handle financial transactions skill
not needed by the target role identify clients' needs skill
not needed by the target role inform on insurance products skill
not needed by the target role maintain records of financial transactions skill
not needed by the target role maintain relationship with customers skill
not needed by the target role manage contracts skill
not needed by the target role modern portfolio theory knowledge
not needed by the target role monitor legislation developments skill
not needed by the target role promote financial products skill
not needed by the target role prospect new customers skill
not needed by the target role protect client interests skill
not needed by the target role provide cost benefit analysis reports skill
not needed by the target role sales promotion techniques knowledge
not needed by the target role sell insurance skill
not needed by the target role social security law knowledge
not needed by the target role tax legislation knowledge
not needed by the target role use data processing techniques skill

5 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held corporate social responsibility required
required, not held financial analysis required
required, not held financial management required
required, not held financial statements required
required, not held fraud detection required

Index

Other moves recorded from insurance broker

Full index of moves from insurance broker

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.