Insurance broker to insurance claims manager
An insurance broker already meets 32% of what the insurance claims manager role asks for. The move turns on 16 required skills not yet in the profile.
69.5/ 100
1 How much of what an insurance claims manager is expected to do is already part of an insurance broker’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the insurance claims manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An insurance claims manager role treats 7 of its required skills as things an insurance broker already does. You would walk in with these on day one.
- advise on financial matters
- insurance law
- manage claim files
- manage claims process
- organise a damage assessment
- principles of insurance
What stands in the way is 16 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 14 skills that carry over, these are the ones fewest other occupations ask for. An insurance claims manager role needs them, and most people applying for one will not have them already. This is the part of an insurance broker background worth leading with.
- already held initiate claim file information skills
- already held manage claim files information skills
- already held analyse claim files information skills
- already held create insurance policies communication, collaboration and creativity
- already held insurance market business, administration and law
- already held organise a damage assessment management skills
All 14 carried skills, including the 7 the insurance claims manager role treats as required.
Table 3 · What you may need to learn
The 27 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn review insurance process required
- still to learn analyse market financial trends required
- still to learn conduct financial audits required
- still to learn prepare financial auditing reports required
- optional, not held estimate damage optional
- optional, not held analyse financial performance of a company optional
- optional, not held analyse financial risk optional
- optional, not held manage financial risk optional
- still to learn lead claim examiners required
- still to learn enforce financial policies required
- still to learn manage staff required
- still to learn strive for company growth required
- optional, not held create a financial plan optional
- optional, not held plan health and safety procedures optional
- optional, not held recruit employees optional
- still to learn corporate social responsibility required
- still to learn financial analysis required
- still to learn financial management required
- still to learn financial statements required
- still to learn handle incoming insurance claims required
- still to learn liaise with managers required
- optional, not held assess customer credibility optional
- optional, not held ensure cross-department cooperation optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- still to learn follow company standards required
- still to learn fraud detection required
Table 4 · Where to start
The 3 entries an insurance claims manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 corporate social responsibility study this
- 02 handle incoming insurance claims practise this
- 03 lead claim examiners practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 14 skills that carry over
- already held advise on financial matters skill
- already held insurance law knowledge
- already held manage claim files skill
- already held manage claims process skill
- already held organise a damage assessment skill
- already held principles of insurance knowledge
- already held types of insurance knowledge
- already held analyse claim files skill
- already held analyse insurance risk skill
- already held apply technical communication skills skill
- already held create insurance policies skill
- already held initiate claim file skill
- already held insurance market knowledge
- already held manage contract disputes skill
11 supplementary skills, helpful but not required
- optional, not held assess customer credibility optional
- optional, not held estimate damage optional
- optional, not held analyse financial performance of a company optional
- optional, not held analyse financial risk optional
- optional, not held create a financial plan optional
- optional, not held ensure cross-department cooperation optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- optional, not held manage financial risk optional
- optional, not held plan health and safety procedures optional
- optional, not held recruit employees optional
32 held skills the insurance claims manager role does not ask for
- not needed by the target role actuarial science knowledge
- not needed by the target role analyse insurance needs skill
- not needed by the target role apply statistical analysis techniques skill
- not needed by the target role build business relationships skill
- not needed by the target role calculate insurance rate skill
- not needed by the target role claims procedures knowledge
- not needed by the target role compare insurance products skill
- not needed by the target role contract law knowledge
- not needed by the target role create cooperation modalities skill
- not needed by the target role customer service knowledge
- not needed by the target role decide on insurance applications skill
- not needed by the target role deliver visual presentation of data skill
- not needed by the target role develop investment portfolio skill
- not needed by the target role file claims with insurance companies skill
- not needed by the target role financial products knowledge
- not needed by the target role handle financial transactions skill
- not needed by the target role identify clients' needs skill
- not needed by the target role inform on insurance products skill
- not needed by the target role maintain records of financial transactions skill
- not needed by the target role maintain relationship with customers skill
- not needed by the target role manage contracts skill
- not needed by the target role modern portfolio theory knowledge
- not needed by the target role monitor legislation developments skill
- not needed by the target role promote financial products skill
- not needed by the target role prospect new customers skill
- not needed by the target role protect client interests skill
- not needed by the target role provide cost benefit analysis reports skill
- not needed by the target role sales promotion techniques knowledge
- not needed by the target role sell insurance skill
- not needed by the target role social security law knowledge
- not needed by the target role tax legislation knowledge
- not needed by the target role use data processing techniques skill
5 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn corporate social responsibility required
- still to learn financial analysis required
- still to learn financial management required
- still to learn financial statements required
- still to learn fraud detection required
Other moves recorded from insurance broker
- insurance collector 51% covered · moderate
- insurance claims handler 50% covered · moderate
- property insurance underwriter 46% covered · substantial
- insurance rating analyst 40% covered · substantial
- insurance underwriter 40% covered · substantial
- loss adjuster 39% covered · substantial
- insurance agency manager 39% covered · substantial
- insurance fraud investigator 38% covered · substantial
Common questions about this move
Can an insurance broker become an insurance claims manager?
Yes, and it is a substantial move. An insurance broker already covers 32% of what an insurance claims manager is expected to do: 14 skills carry over, 7 of which the insurance claims manager role treats as required.
What skills does an insurance broker need to become an insurance claims manager?
16 required skills are missing, plus 11 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by information skills. The single most important is corporate social responsibility.
How hard is the move from insurance broker to insurance claims manager?
Its learning distance is 69.5 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.