Loss adjuster to insurance claims handler
A loss adjuster already meets 63% of what the insurance claims handler role asks for. The move turns on 6 required skills not yet in the profile.
40.6/ 100
1 How much of what an insurance claims handler is expected to do is already part of a loss adjuster’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the insurance claims handler role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An insurance claims handler role treats 13 of its required skills as things a loss adjuster already does. You would walk in with these on day one.
- actuarial science
- analyse claim files
- claims procedures
- classify insurance claims
- fraud detection
- handle incoming insurance claims
What stands in the way is 6 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 18 skills that carry over, these are the ones fewest other occupations ask for. An insurance claims handler role needs them, and most people applying for one will not have them already. This is the part of a loss adjuster background worth leading with.
- already held interview insurance claimants communication, collaboration and creativity
- already held assess coverage possibilities information skills
- already held classify insurance claims information skills
- already held handle incoming insurance claims communication, collaboration and creativity
- already held manage claim files information skills
- already held analyse claim files information skills
All 18 carried skills, including the 13 the insurance claims handler role treats as required.
Table 3 · What you may need to learn
The 14 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn communicate with beneficiaries required
- still to learn apply technical communication skills required
- still to learn provide financial product information required
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- still to learn calculate compensation payments required
- still to learn maintain records of financial transactions required
- still to learn synthesise financial information required
- optional, not held apply statistical analysis techniques optional
- optional, not held trace financial transactions optional
- optional, not held decide on insurance applications optional
- optional, not held handle financial transactions optional
- optional, not held insurance market optional
- optional, not held statistics optional
Table 4 · Where to start
The 3 entries an insurance claims handler role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 calculate compensation payments practise this
- 02 communicate with beneficiaries practise this
- 03 apply technical communication skills practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 18 skills that carry over
- already held actuarial science knowledge
- already held analyse claim files skill
- already held claims procedures knowledge
- already held classify insurance claims skill
- already held fraud detection knowledge
- already held handle incoming insurance claims skill
- already held insurance law knowledge
- already held interview insurance claimants skill
- already held manage claim files skill
- already held organise a damage assessment skill
- already held principles of insurance knowledge
- already held review insurance process skill
- already held types of insurance knowledge
- already held analyse financial risk skill
- already held assess coverage possibilities skill
- already held ensure cross-department cooperation skill
- already held estimate damage skill
- already held manage claims process skill
8 supplementary skills, helpful but not required
- optional, not held decide on insurance applications optional
- optional, not held apply statistical analysis techniques optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- optional, not held handle financial transactions optional
- optional, not held insurance market optional
- optional, not held statistics optional
- optional, not held trace financial transactions optional
21 held skills the insurance claims handler role does not ask for
- not needed by the target role advise on insurance policies skill
- not needed by the target role assess customer credibility skill
- not needed by the target role check for damaged items skill
- not needed by the target role collect property financial information skill
- not needed by the target role compile appraisal reports skill
- not needed by the target role conduct financial audits skill
- not needed by the target role create a financial plan skill
- not needed by the target role create cooperation modalities skill
- not needed by the target role determine cause of damage skill
- not needed by the target role document evidence skill
- not needed by the target role identify damage to buildings skill
- not needed by the target role initiate claim file skill
- not needed by the target role investigate occupational injuries skill
- not needed by the target role listen to the stories of the disputants skill
- not needed by the target role manage contract disputes skill
- not needed by the target role negotiate settlements skill
- not needed by the target role obtain financial information skill
- not needed by the target role prepare financial auditing reports skill
- not needed by the target role present evidence skill
- not needed by the target role propose settlements skill
- not needed by the target role provide information on properties skill
2 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- optional, not held insurance market optional
- optional, not held statistics optional
Common questions about this move
Can a loss adjuster become an insurance claims handler?
Yes, and it is a moderate move. A loss adjuster already covers 63% of what an insurance claims handler is expected to do: 18 skills carry over, 13 of which the insurance claims handler role treats as required.
What skills does a loss adjuster need to become an insurance claims handler?
6 required skills are missing, plus 8 optional ones. They fall into 5 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is calculate compensation payments.
How hard is the move from loss adjuster to insurance claims handler?
Its learning distance is 40.6 out of 100, which is the moderate band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.