Loss adjuster to insurance claims manager
A loss adjuster already meets 47% of what the insurance claims manager role asks for. The move turns on 12 required skills not yet in the profile.
56.3/ 100
1 How much of what an insurance claims manager is expected to do is already part of a loss adjuster’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the insurance claims manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An insurance claims manager role treats 11 of its required skills as things a loss adjuster already does. You would walk in with these on day one.
- conduct financial audits
- fraud detection
- handle incoming insurance claims
- insurance law
- manage claim files
- manage claims process
What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 19 skills that carry over, these are the ones fewest other occupations ask for. An insurance claims manager role needs them, and most people applying for one will not have them already. This is the part of a loss adjuster background worth leading with.
- already held initiate claim file information skills
- already held handle incoming insurance claims communication, collaboration and creativity
- already held manage claim files information skills
- already held analyse claim files information skills
- already held assess customer credibility communication, collaboration and creativity
- already held review insurance process information skills
All 19 carried skills, including the 11 the insurance claims manager role treats as required.
Table 3 · What you may need to learn
The 22 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn lead claim examiners required
- still to learn enforce financial policies required
- still to learn manage staff required
- still to learn strive for company growth required
- optional, not held plan health and safety procedures optional
- optional, not held recruit employees optional
- still to learn corporate social responsibility required
- still to learn financial analysis required
- still to learn financial management required
- still to learn financial statements required
- optional, not held insurance market optional
- still to learn advise on financial matters required
- still to learn liaise with managers required
- optional, not held apply technical communication skills optional
- optional, not held create insurance policies optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- still to learn analyse market financial trends required
- optional, not held analyse financial performance of a company optional
- optional, not held analyse insurance risk optional
- optional, not held manage financial risk optional
- still to learn follow company standards required
Table 4 · Where to start
The 3 entries an insurance claims manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 corporate social responsibility study this
- 02 lead claim examiners practise this
- 03 advise on financial matters practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 19 skills that carry over
- already held conduct financial audits skill
- already held fraud detection knowledge
- already held handle incoming insurance claims skill
- already held insurance law knowledge
- already held manage claim files skill
- already held manage claims process skill
- already held organise a damage assessment skill
- already held prepare financial auditing reports skill
- already held principles of insurance knowledge
- already held review insurance process skill
- already held types of insurance knowledge
- already held analyse claim files skill
- already held analyse financial risk skill
- already held assess customer credibility skill
- already held create a financial plan skill
- already held ensure cross-department cooperation skill
- already held estimate damage skill
- already held initiate claim file skill
- already held manage contract disputes skill
10 supplementary skills, helpful but not required
- optional, not held analyse financial performance of a company optional
- optional, not held analyse insurance risk optional
- optional, not held apply technical communication skills optional
- optional, not held create insurance policies optional
- optional, not held handle customer complaints optional
- optional, not held handle financial disputes optional
- optional, not held insurance market optional
- optional, not held manage financial risk optional
- optional, not held plan health and safety procedures optional
- optional, not held recruit employees optional
20 held skills the insurance claims manager role does not ask for
- not needed by the target role actuarial science knowledge
- not needed by the target role advise on insurance policies skill
- not needed by the target role assess coverage possibilities skill
- not needed by the target role check for damaged items skill
- not needed by the target role claims procedures knowledge
- not needed by the target role classify insurance claims skill
- not needed by the target role collect property financial information skill
- not needed by the target role compile appraisal reports skill
- not needed by the target role create cooperation modalities skill
- not needed by the target role determine cause of damage skill
- not needed by the target role document evidence skill
- not needed by the target role identify damage to buildings skill
- not needed by the target role interview insurance claimants skill
- not needed by the target role investigate occupational injuries skill
- not needed by the target role listen to the stories of the disputants skill
- not needed by the target role negotiate settlements skill
- not needed by the target role obtain financial information skill
- not needed by the target role present evidence skill
- not needed by the target role propose settlements skill
- not needed by the target role provide information on properties skill
5 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn corporate social responsibility required
- still to learn financial analysis required
- still to learn financial management required
- still to learn financial statements required
- optional, not held insurance market optional
Common questions about this move
Can a loss adjuster become an insurance claims manager?
Yes, and it is a substantial move. A loss adjuster already covers 47% of what an insurance claims manager is expected to do: 19 skills carry over, 11 of which the insurance claims manager role treats as required.
What skills does a loss adjuster need to become an insurance claims manager?
12 required skills are missing, plus 10 optional ones. They fall into 5 areas of the ESCO skill hierarchy, led by management skills. The single most important is corporate social responsibility.
How hard is the move from loss adjuster to insurance claims manager?
Its learning distance is 56.3 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.