Network marketer to after-sales service technician
A network marketer already meets 31% of what the after-sales service technician role asks for. The move turns on 10 required skills not yet in the profile.
66.6/ 100
1 How much of what an after-sales service technician is expected to do is already part of a network marketer’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the after-sales service technician role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An after-sales service technician role treats 6 of its required skills as things a network marketer already does. You would walk in with these on day one.
- characteristics of products
- characteristics of services
- customer relationship management
- customer service
- implement sales strategies
- product comprehension
What stands in the way is 10 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 7 skills that carry over, these are the ones fewest other occupations ask for. An after-sales service technician role needs them, and most people applying for one will not have them already. This is the part of a network marketer background worth leading with.
- already held customer relationship management business, administration and law
- already held implement sales strategies communication, collaboration and creativity
- already held characteristics of services business, administration and law
- already held characteristics of products engineering, manufacturing and construction
- already held sales strategies business, administration and law
- already held customer service business, administration and law
All 7 carried skills, including the 6 the after-sales service technician role treats as required.
Table 3 · What you may need to learn
The 22 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn advise on merchandise features required
- still to learn contact customers required
- still to learn execute after sales activities required
- still to learn implement customer follow-up required
- still to learn communicate with customers required
- still to learn create solutions to problems required
- optional, not held maintain relationship with customers optional
- optional, not held address problems critically optional
- optional, not held apply technical communication skills optional
- optional, not held listen actively optional
- still to learn guarantee customer satisfaction required
- still to learn ensure compliance with legal requirements required
- still to learn provide customer follow-up services required
- optional, not held provide information optional
- still to learn maintenance operations required
- optional, not held electronic and telecommunication equipment optional
- optional, not held monitor after sales records optional
- optional, not held keep records of customer interaction optional
- optional, not held sales activities optional
- optional, not held manage schedule of tasks optional
2 further areas in the appendix
Table 4 · Where to start
The 3 entries an after-sales service technician role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 advise on merchandise features practise this
- 02 contact customers practise this
- 03 execute after sales activities practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 7 skills that carry over
- already held characteristics of products knowledge
- already held characteristics of services knowledge
- already held customer relationship management knowledge
- already held customer service knowledge
- already held implement sales strategies skill
- already held product comprehension knowledge
- already held sales strategies knowledge
The 2 learning areas not shown above
- optional, not held consumer protection optional
- optional, not held solve technical problems optional
12 supplementary skills, helpful but not required
- optional, not held electronic and telecommunication equipment optional
- optional, not held maintain relationship with customers optional
- optional, not held monitor after sales records optional
- optional, not held sales activities optional
- optional, not held address problems critically optional
- optional, not held apply technical communication skills optional
- optional, not held consumer protection optional
- optional, not held keep records of customer interaction optional
- optional, not held listen actively optional
- optional, not held manage schedule of tasks optional
- optional, not held provide information optional
- optional, not held solve technical problems optional
30 held skills the after-sales service technician role does not ask for
- not needed by the target role achieve sales targets skill
- not needed by the target role advertising techniques knowledge
- not needed by the target role apply customer engagement strategy skill
- not needed by the target role apply social media marketing skill
- not needed by the target role apply strategic thinking skill
- not needed by the target role build business relationships skill
- not needed by the target role carry out active selling skill
- not needed by the target role channel marketing knowledge
- not needed by the target role communication knowledge
- not needed by the target role content marketing strategy knowledge
- not needed by the target role deal with pressure from unexpected circumstances skill
- not needed by the target role deliver a sales pitch skill
- not needed by the target role demonstrate products' features skill
- not needed by the target role develop professional network skill
- not needed by the target role identify new business opportunities skill
- not needed by the target role implement marketing strategies skill
- not needed by the target role marketing mix knowledge
- not needed by the target role marketing principles knowledge
- not needed by the target role network marketing knowledge
- not needed by the target role perform market research skill
- not needed by the target role project management knowledge
- not needed by the target role prospect new customers skill
- not needed by the target role public relations knowledge
- not needed by the target role relationship marketing knowledge
- not needed by the target role respond to enquiries skill
- not needed by the target role sales argumentation knowledge
- not needed by the target role sell products skill
- not needed by the target role services marketing knowledge
- not needed by the target role use different communication channels skill
- not needed by the target role work independently in sales skill
4 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn maintenance operations required
- optional, not held electronic and telecommunication equipment optional
- optional, not held sales activities optional
- optional, not held consumer protection optional
Common questions about this move
Can a network marketer become an after-sales service technician?
Yes, and it is a substantial move. A network marketer already covers 31% of what an after-sales service technician is expected to do: 7 skills carry over, 6 of which the after-sales service technician role treats as required.
What skills does a network marketer need to become an after-sales service technician?
10 required skills are missing, plus 12 optional ones. They fall into 8 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is advise on merchandise features.
How hard is the move from network marketer to after-sales service technician?
Its learning distance is 66.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.