Table 1Transition record

operations managertoquality services manager

A operations manager already meets 54% of what the quality services manager role asks for. The move turns on 7 required skills not yet in the profile.

From operations manager

54%

Overlap1

To quality services manager

15 Skills carried over

7 Required, not held

47.6 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 47.6

This move: 47.6 of 100 · moderate

1 Share of the quality services manager role’s weighted skill requirement already met by the operations manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 15 skills that carry over, these are the ones fewest other occupations ask for. A quality services manager role needs them, and most people applying for one will not have them already. This is the part of a operations manager background worth leading with.

Skill the target role also needs Area

already held database quality standards information and communication technologies (icts)
already held perform quality audits management skills
already held set quality assurance objectives management skills
already held evaluate employees management skills
already held strive for company growth management skills
already held assess supplier risks information skills

All 15 carried skills, including the 10 the quality services manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 16 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 business, administration and law 2 required, 3 supplementary

required, not held business knowledge required
required, not held business processes required

optional, not held customer service optional
optional, not held management systems standards optional
optional, not held business strategy concepts optional

02 information skills 2 required, 3 supplementary

required, not held oversee stock quality control required
required, not held analyse test data required

optional, not held analyse business processes optional
optional, not held lead inspections optional
optional, not held perform pre-assembly quality checks optional

03 management skills 2 required, 1 supplementary

required, not held define quality standards required
required, not held improve business processes required

optional, not held plan health and safety procedures optional

04 communication, collaboration and creativity 1 required, 1 supplementary

required, not held train staff in quality procedures required

optional, not held communicate test results to other departments optional

05 working with machinery and specialised equipment 1 supplementary

optional, not held use measurement instruments optional

Table 4

Table 4 · Where to start

The 3 entries a quality services manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 15 skills that carry over

Skill Type

already held adhere to organisational guidelines skill
already held corporate social responsibility knowledge
already held create solutions to problems skill
already held database quality standards knowledge
already held follow company standards skill
already held liaise with managers skill
already held perform quality audits skill
already held quality assurance methodologies knowledge
already held quality standards knowledge
already held strive for company growth skill
already held assess supplier risks skill
already held evaluate employees skill
already held perform project management skill
already held project management knowledge
already held set quality assurance objectives skill

9 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held customer service optional
optional, not held management systems standards optional
optional, not held analyse business processes optional
optional, not held business strategy concepts optional
optional, not held communicate test results to other departments optional
optional, not held lead inspections optional
optional, not held perform pre-assembly quality checks optional
optional, not held plan health and safety procedures optional
optional, not held use measurement instruments optional

76 held skills the quality services manager role does not ask for

Skill Type

not needed by the target role accounting knowledge
not needed by the target role advise on efficiency improvements skill
not needed by the target role advise on utility consumption skill
not needed by the target role align efforts towards business development skill
not needed by the target role apply change management skill
not needed by the target role assess financial viability skill
not needed by the target role budget for financial needs skill
not needed by the target role build business relationships skill
not needed by the target role contract law knowledge
not needed by the target role control financial resources skill
not needed by the target role control of expenses skill
not needed by the target role create a financial report skill
not needed by the target role create project specifications skill
not needed by the target role develop business case skill
not needed by the target role develop revenue generation strategies skill
not needed by the target role develop staff skill
not needed by the target role employment law knowledge
not needed by the target role energy conservation knowledge
not needed by the target role ensure equipment availability skill
not needed by the target role ensure equipment maintenance skill
not needed by the target role establish daily priorities skill
not needed by the target role estimate duration of work skill
not needed by the target role estimate profitability skill
not needed by the target role evaluate project plans skill
not needed by the target role facilities management in the organisation knowledge
not needed by the target role handle customer complaints skill
not needed by the target role impart business plans to collaborators skill
not needed by the target role implement corporate governance skill
not needed by the target role information confidentiality knowledge
not needed by the target role insourcing strategy knowledge
not needed by the target role internal risk management policy knowledge
not needed by the target role interpret financial statements skill
not needed by the target role liaise with government officials skill
not needed by the target role maintain customer service skill
not needed by the target role maintain relationship with customers skill
not needed by the target role maintain relationship with suppliers skill
not needed by the target role make data-driven decisions skill
not needed by the target role make investment decisions skill
not needed by the target role make strategic business decisions skill
not needed by the target role manage budgets skill

36 further entries not listed here

5 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held business knowledge required
required, not held business processes required
optional, not held customer service optional
optional, not held management systems standards optional
optional, not held business strategy concepts optional

Index

Other moves recorded from operations manager

Full index of moves from operations manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.