Table 1Transition record

park guidetotour operator representative

A park guide already meets 36% of what the tour operator representative role asks for. The move turns on 17 required skills not yet in the profile.

From park guide

36%

Overlap1

To tour operator representative

12 Skills carried over

17 Required, not held

70.1 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 70.1

This move: 70.1 of 100 · substantial

1 Share of the tour operator representative role’s weighted skill requirement already met by the park guide profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 12 skills that carry over, these are the ones fewest other occupations ask for. A tour operator representative role needs them, and most people applying for one will not have them already. This is the part of a park guide background worth leading with.

Skill the target role also needs Area

already held apply foreign languages in tourism communication, collaboration and creativity
already held handle personal identifiable information assisting and caring
already held geographical areas relevant to tourism services
already held engage local communities in the management of natural protected areas communication, collaboration and creativity
already held manage conservation of natural and cultural heritage management skills
already held support local tourism assisting and caring

All 12 carried skills, including the 12 the tour operator representative role treats as required.

Table 3

Table 3 · What you would need to learn

The 30 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 9 required, 5 supplementary

required, not held provide performance feedback required
required, not held build a network of suppliers in tourism required
required, not held educate on sustainable tourism required
required, not held support community-based tourism required
required, not held work in a hospitality team required
required, not held communicate with customers required
required, not held develop inclusive communication material required
required, not held provide customised products required
required, not held upsell products required

optional, not held implement sales strategies optional
optional, not held ensure infrastructure accessibility optional
optional, not held implement marketing strategies optional
optional, not held negotiate service with providers optional
optional, not held negotiate supplier arrangements optional

02 information skills 3 required, 1 supplementary

required, not held collect tourist information required
required, not held manage visitor flows in natural protected areas required
required, not held process booking required

optional, not held maintain customer records optional

03 management skills 3 required, 1 supplementary

required, not held devise special promotions required
required, not held make logistical arrangements required
required, not held process payments required

optional, not held prepare travel packages optional

04 information and communication technologies (icts) 1 required, 2 supplementary

required, not held self-service technologies in tourism required

optional, not held augmented reality optional
optional, not held virtual reality optional

05 natural sciences, mathematics and statistics 1 required

required, not held ecotourism required

06 working with computers 3 supplementary

optional, not held improve customer traveling experiences with augmented reality optional
optional, not held promote virtual reality travelling experiences optional
optional, not held use e-tourism platforms optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a tour operator representative role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 12 skills that carry over

Skill Type

already held apply foreign languages in tourism skill
already held assist clients with special needs skill
already held create solutions to problems skill
already held engage local communities in the management of natural protected areas skill
already held geographical areas relevant to tourism knowledge
already held handle customer complaints skill
already held handle personal identifiable information skill
already held maintain customer service skill
already held manage conservation of natural and cultural heritage skill
already held manage health and safety standards skill
already held measure customer feedback skill
already held support local tourism skill

The 1 learning area not shown above

Skill to acquire Tier

07 assisting and caring 1 supplementary

optional, not held manage the customer experience optional

13 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held implement sales strategies optional
optional, not held improve customer traveling experiences with augmented reality optional
optional, not held prepare travel packages optional
optional, not held promote virtual reality travelling experiences optional
optional, not held use e-tourism platforms optional
optional, not held augmented reality optional
optional, not held ensure infrastructure accessibility optional
optional, not held implement marketing strategies optional
optional, not held maintain customer records optional
optional, not held manage the customer experience optional
optional, not held negotiate service with providers optional
optional, not held negotiate supplier arrangements optional
optional, not held virtual reality optional

41 held skills the tour operator representative role does not ask for

Skill Type

not needed by the target role administer tour contract details skill
not needed by the target role advise on nature conservation skill
not needed by the target role animal species knowledge
not needed by the target role assemble visitor supplies skill
not needed by the target role collect visitor fees skill
not needed by the target role conduct educational activities skill
not needed by the target role demonstrate intercultural competences in hospitality services skill
not needed by the target role distribute local information materials skill
not needed by the target role ensure health and safety of visitors skill
not needed by the target role environmental impact of tourism knowledge
not needed by the target role escort visitors to places of interest skill
not needed by the target role follow ethical code of conduct in tourism skill
not needed by the target role handle veterinary emergencies skill
not needed by the target role identify plants characteristics skill
not needed by the target role inform visitors at tour sites skill
not needed by the target role inspire enthusiasm for nature skill
not needed by the target role local area tourism industry knowledge
not needed by the target role local geography knowledge
not needed by the target role maintain incident reporting records skill
not needed by the target role maintain relationship with suppliers skill
not needed by the target role maintain relationships with doctors skill
not needed by the target role manage tourist groups skill
not needed by the target role monitor nature conservation skill
not needed by the target role monitor visitor tours skill
not needed by the target role natural areas maintenance knowledge
not needed by the target role perform clerical duties skill
not needed by the target role plan measures to safeguard cultural heritage skill
not needed by the target role plan measures to safeguard natural protected areas skill
not needed by the target role plant species knowledge
not needed by the target role promote recreation activities skill
not needed by the target role provide tourism related information skill
not needed by the target role provide visitor information skill
not needed by the target role read maps skill
not needed by the target role register visitors skill
not needed by the target role select visitor routes skill
not needed by the target role sightseeing information knowledge
not needed by the target role speak different languages skill
not needed by the target role tourism market knowledge
not needed by the target role train guides skill
not needed by the target role use different communication channels skill

1 further entry not listed here

4 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held ecotourism required
required, not held self-service technologies in tourism required
optional, not held augmented reality optional
optional, not held virtual reality optional

Index

Other moves recorded from park guide

Full index of moves from park guide

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.