Career Overlap Transition record
RecordMove

Project support officer to ICT project manager

A project support officer already meets 29% of what the ICT project manager role asks for. The move turns on 17 required skills not yet in the profile.

Fig. 1 · Skill transfer ESCO v1.2.1 · directional
From project support officer
29 % overlap
Distant match
To ICT project manager
18 You already bring
17 Still to learn
71 Skills in the target role2
Learning distance A rebuild

77.7/ 100

1 How much of what an ICT project manager is expected to do is already part of a project support officer’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the ICT project manager role is recorded as needing, required and optional together. What these numbers mean.

Why

Why this move works

An ICT project manager role treats 9 of its required skills as things a project support officer already does. You would walk in with these on day one.

  • estimate duration of work
  • manage budgets
  • manage project changes
  • manage project information
  • perform project management
  • perform risk analysis

What stands in the way is 17 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 18 skills that carry over, these are the ones fewest other occupations ask for. An ICT project manager role needs them, and most people applying for one will not have them already. This is the part of a project support officer background worth leading with.

Skill the target role also needs Area
  • already held carry out project activities management skills
  • already held draft project documentation communication, collaboration and creativity
  • already held maintain a central project repository information skills
  • already held organise project meetings management skills
  • already held manage project changes management skills
  • already held project configuration management business, administration and law

All 18 carried skills, including the 9 the ICT project manager role treats as required.

Table 3

Table 3 · What you may need to learn

The 53 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.

Skill to pick up Tier
01 management skills 5 required, 4 supplementary
  • still to learn define technology strategy required
  • still to learn manage ICT project required
  • still to learn create project specifications required
  • still to learn manage staff required
  • still to learn recruit employees required
  • optional, not held apply change management optional
  • optional, not held apply organisational techniques optional
  • optional, not held define technical requirements optional
  • optional, not held develop information standards optional
02 communication, collaboration and creativity 4 required, 4 supplementary
  • still to learn apply conflict management required
  • still to learn build business relationships required
  • still to learn coach employees required
  • still to learn define roadmap for blockchain in applications required
  • optional, not held maintain relationship with suppliers optional
  • optional, not held create solutions to problems optional
  • optional, not held manage localisation optional
  • optional, not held perform procurement processes optional
03 business, administration and law 3 required, 5 supplementary
  • still to learn ICT project management required
  • still to learn ICT project management methodologies required
  • still to learn internal risk management policy required
  • optional, not held Process-based management optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held legal requirements of ICT products optional
04 information skills 3 required, 2 supplementary
  • still to learn analyse business plans required
  • still to learn identify legal requirements required
  • still to learn perform resource planning required
  • optional, not held execute ICT audits optional
  • optional, not held implement ICT risk management optional
05 information and communication technologies (icts) 1 required, 19 supplementary
  • still to learn blockchain mining principles required
  • optional, not held Agile development optional
  • optional, not held DevOps optional
  • optional, not held ICT process quality models optional
  • optional, not held ICT system user requirements optional
  • optional, not held Open source model optional
  • optional, not held Outsourcing model optional
  • optional, not held Prototyping development optional
  • optional, not held Rapid application development optional
  • optional, not held Spiral development optional
  • optional, not held Waterfall development optional
  • optional, not held hybrid model optional
  • optional, not held incremental development optional
  • optional, not held iterative development optional
  • optional, not held object-oriented modelling optional
  • optional, not held service-oriented modelling optional
  • optional, not held software architecture models optional
  • optional, not held software design methodologies optional
  • optional, not held digital systems optional
  • optional, not held systems development life-cycle optional
06 working with computers 1 required, 1 supplementary
  • still to learn develop blockchain technology required
  • optional, not held use e-procurement optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries an ICT project manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 18 skills that carry over
Skill Type
  • already held estimate duration of work skill
  • already held manage budgets skill
  • already held manage project changes skill
  • already held manage project information skill
  • already held perform project management skill
  • already held perform risk analysis skill
  • already held provide cost benefit analysis reports skill
  • already held quality standards knowledge
  • already held train employees skill
  • already held Agile project management knowledge
  • already held carry out project activities skill
  • already held draft project documentation skill
  • already held lean project management knowledge
  • already held maintain a central project repository skill
  • already held organise project meetings skill
  • already held project configuration management knowledge
  • already held quality assurance methodologies knowledge
  • already held use ICT ticketing system skill
The 1 learning area not shown above
Skill to pick up Tier
07 social sciences, journalism and information 1 supplementary
  • optional, not held document management optional
36 supplementary skills, helpful but not required
Skill to pick up Tier
  • optional, not held Agile development optional
  • optional, not held DevOps optional
  • optional, not held ICT process quality models optional
  • optional, not held ICT system user requirements optional
  • optional, not held Open source model optional
  • optional, not held Outsourcing model optional
  • optional, not held Process-based management optional
  • optional, not held Prototyping development optional
  • optional, not held Rapid application development optional
  • optional, not held Spiral development optional
  • optional, not held Waterfall development optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held document management optional
  • optional, not held execute ICT audits optional
  • optional, not held hybrid model optional
  • optional, not held implement ICT risk management optional
  • optional, not held incremental development optional
  • optional, not held insourcing strategy optional
  • optional, not held iterative development optional
  • optional, not held maintain relationship with suppliers optional
  • optional, not held object-oriented modelling optional
  • optional, not held outsourcing strategy optional
  • optional, not held service-oriented modelling optional
  • optional, not held software architecture models optional
  • optional, not held software design methodologies optional
  • optional, not held use e-procurement optional
  • optional, not held apply change management optional
  • optional, not held apply organisational techniques optional
  • optional, not held create solutions to problems optional
  • optional, not held define technical requirements optional
  • optional, not held develop information standards optional
  • optional, not held digital systems optional
  • optional, not held legal requirements of ICT products optional
  • optional, not held manage localisation optional
  • optional, not held perform procurement processes optional
  • optional, not held systems development life-cycle optional
22 held skills the ICT project manager role does not ask for
Skill Type
  • not needed by the target role Prince2 project management knowledge
  • not needed by the target role conduct quality control analysis skill
  • not needed by the target role create a financial report skill
  • not needed by the target role customise project methodologies skill
  • not needed by the target role document project progress skill
  • not needed by the target role ensure compliance with legal requirements skill
  • not needed by the target role ensure equipment availability skill
  • not needed by the target role follow company standards skill
  • not needed by the target role introduce new employees skill
  • not needed by the target role liaise with managers skill
  • not needed by the target role maintain financial records skill
  • not needed by the target role maintain internal communication systems skill
  • not needed by the target role manage administrative systems skill
  • not needed by the target role manage project metrics skill
  • not needed by the target role manage relationships with stakeholders skill
  • not needed by the target role manage standard enterprise resource planning system skill
  • not needed by the target role monitor the conformance to the project methodology skill
  • not needed by the target role office software knowledge
  • not needed by the target role organise information on availability of the team skill
  • not needed by the target role perform PESTEL analysis skill
  • not needed by the target role project management methodology (PM²) knowledge
  • not needed by the target role project management principles knowledge
29 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to pick up Tier
  • still to learn ICT project management required
  • still to learn ICT project management methodologies required
  • still to learn blockchain mining principles required
  • still to learn internal risk management policy required
  • optional, not held Agile development optional
  • optional, not held DevOps optional
  • optional, not held ICT process quality models optional
  • optional, not held ICT system user requirements optional
  • optional, not held Open source model optional
  • optional, not held Outsourcing model optional
  • optional, not held Process-based management optional
  • optional, not held Prototyping development optional
  • optional, not held Rapid application development optional
  • optional, not held Spiral development optional
  • optional, not held Waterfall development optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held document management optional
  • optional, not held hybrid model optional
  • optional, not held incremental development optional
  • optional, not held insourcing strategy optional
  • optional, not held iterative development optional
  • optional, not held object-oriented modelling optional
  • optional, not held outsourcing strategy optional
  • optional, not held service-oriented modelling optional
  • optional, not held software architecture models optional
  • optional, not held software design methodologies optional
  • optional, not held digital systems optional
  • optional, not held legal requirements of ICT products optional
  • optional, not held systems development life-cycle optional
Index
FAQ

Common questions about this move

Can a project support officer become an ICT project manager?

Yes, and it is a career change move. A project support officer already covers 29% of what an ICT project manager is expected to do: 18 skills carry over, 9 of which the ICT project manager role treats as required.

What skills does a project support officer need to become an ICT project manager?

17 required skills are missing, plus 36 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by management skills. The single most important is ICT project management.

How hard is the move from project support officer to ICT project manager?

Its learning distance is 77.7 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.