Table 1Transition record

rental service representativetocar leasing agent

A rental service representative already meets 50% of what the car leasing agent role asks for. The move turns on 14 required skills not yet in the profile.

From rental service representative

50%

Overlap1

To car leasing agent

18 Skills carried over

14 Required, not held

56.9 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 56.9

This move: 56.9 of 100 · substantial

1 Share of the car leasing agent role’s weighted skill requirement already met by the rental service representative profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 18 skills that carry over, these are the ones fewest other occupations ask for. A car leasing agent role needs them, and most people applying for one will not have them already. This is the part of a rental service representative background worth leading with.

Skill the target role also needs Area

already held review completed contracts information skills
already held record customers' personal data information skills
already held use customer relationship management software working with computers
already held achieve sales targets communication, collaboration and creativity
already held financial capability business, administration and law
already held process data information skills

All 18 carried skills, including the 14 the car leasing agent role treats as required.

Table 3

Table 3 · What you would need to learn

The 18 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 5 required, 2 supplementary

required, not held advise on vehicle characteristics required
required, not held negotiate sales contracts required
required, not held handle lease agreement administration required
required, not held moderate in negotiations required
required, not held present reports required

optional, not held prospect new customers optional
optional, not held adapt to changing situations optional

02 business, administration and law 2 required, 1 supplementary

required, not held characteristics of services required
required, not held leasing characteristics required

optional, not held financial jurisdiction optional

03 engineering, manufacturing and construction 2 required

required, not held characteristics of products required
required, not held types of vehicles required

04 information skills 2 required

required, not held write leasing reports required
required, not held keep task records required

05 management skills 2 required

required, not held managing a business with great care required
required, not held meet deadlines required

06 services 1 required

required, not held car controls required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a car leasing agent role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 18 skills that carry over

Skill Type

already held achieve sales targets skill
already held assist customers skill
already held communicate by telephone skill
already held communicate with customers skill
already held financial capability knowledge
already held guarantee customer satisfaction skill
already held handle financial transactions skill
already held have computer literacy skill
already held identify customer's needs skill
already held listen actively skill
already held process data skill
already held record customers' personal data skill
already held review completed contracts skill
already held use different communication channels skill
already held contract law knowledge
already held perform multiple tasks at the same time skill
already held speak different languages skill
already held use customer relationship management software skill

The 1 learning area not shown above

Skill to acquire Tier

07 generic programmes and qualifications 1 supplementary

optional, not held teamwork principles optional

4 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held prospect new customers optional
optional, not held adapt to changing situations optional
optional, not held financial jurisdiction optional
optional, not held teamwork principles optional

25 held skills the car leasing agent role does not ask for

Skill Type

not needed by the target role agricultural equipment knowledge
not needed by the target role apply numeracy skills skill
not needed by the target role build rapport with people from different cultural backgrounds skill
not needed by the target role company policies knowledge
not needed by the target role create solutions to problems skill
not needed by the target role credit card payments knowledge
not needed by the target role facilitate official agreement skill
not needed by the target role handle rental overdues skill
not needed by the target role industrial tools knowledge
not needed by the target role machinery products knowledge
not needed by the target role maintain inventory of rented items skill
not needed by the target role manage claims process skill
not needed by the target role manage contracts skill
not needed by the target role manage theft prevention skill
not needed by the target role mining, construction and civil engineering machinery products knowledge
not needed by the target role office equipment knowledge
not needed by the target role operate cash register skill
not needed by the target role process payments skill
not needed by the target role product comprehension knowledge
not needed by the target role provide customer follow-up services skill
not needed by the target role provide customers with price information skill
not needed by the target role show diplomacy skill
not needed by the target role types of aircraft knowledge
not needed by the target role types of maritime vessels knowledge
not needed by the target role work independently in rental services skill

7 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held car controls required
required, not held characteristics of products required
required, not held characteristics of services required
required, not held leasing characteristics required
required, not held types of vehicles required
optional, not held financial jurisdiction optional
optional, not held teamwork principles optional

Index

Other moves recorded from rental service representative

Full index of moves from rental service representative

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.