Rental service representative to car leasing agent
A rental service representative already meets 50% of what the car leasing agent role asks for. The move turns on 14 required skills not yet in the profile.
56.9/ 100
1 How much of what a car leasing agent is expected to do is already part of a rental service representative’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the car leasing agent role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A car leasing agent role treats 14 of its required skills as things a rental service representative already does. You would walk in with these on day one.
- achieve sales targets
- assist customers
- communicate by telephone
- communicate with customers
- financial capability
- guarantee customer satisfaction
What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 18 skills that carry over, these are the ones fewest other occupations ask for. A car leasing agent role needs them, and most people applying for one will not have them already. This is the part of a rental service representative background worth leading with.
- already held review completed contracts information skills
- already held record customers' personal data information skills
- already held use customer relationship management software working with computers
- already held achieve sales targets communication, collaboration and creativity
- already held financial capability business, administration and law
- already held process data information skills
All 18 carried skills, including the 14 the car leasing agent role treats as required.
Table 3 · What you may need to learn
The 18 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn advise on vehicle characteristics required
- still to learn negotiate sales contracts required
- still to learn handle lease agreement administration required
- still to learn moderate in negotiations required
- still to learn present reports required
- optional, not held prospect new customers optional
- optional, not held adapt to changing situations optional
- still to learn characteristics of services required
- still to learn leasing characteristics required
- optional, not held financial jurisdiction optional
- still to learn characteristics of products required
- still to learn types of vehicles required
- still to learn write leasing reports required
- still to learn keep task records required
- still to learn managing a business with great care required
- still to learn meet deadlines required
- still to learn car controls required
1 further area in the appendix
Table 4 · Where to start
The 3 entries a car leasing agent role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 write leasing reports practise this
- 02 advise on vehicle characteristics practise this
- 03 car controls study this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 18 skills that carry over
- already held achieve sales targets skill
- already held assist customers skill
- already held communicate by telephone skill
- already held communicate with customers skill
- already held financial capability knowledge
- already held guarantee customer satisfaction skill
- already held handle financial transactions skill
- already held have computer literacy skill
- already held identify customer's needs skill
- already held listen actively skill
- already held process data skill
- already held record customers' personal data skill
- already held review completed contracts skill
- already held use different communication channels skill
- already held contract law knowledge
- already held perform multiple tasks at the same time skill
- already held speak different languages skill
- already held use customer relationship management software skill
The 1 learning area not shown above
- optional, not held teamwork principles optional
4 supplementary skills, helpful but not required
- optional, not held prospect new customers optional
- optional, not held adapt to changing situations optional
- optional, not held financial jurisdiction optional
- optional, not held teamwork principles optional
25 held skills the car leasing agent role does not ask for
- not needed by the target role agricultural equipment knowledge
- not needed by the target role apply numeracy skills skill
- not needed by the target role build rapport with people from different cultural backgrounds skill
- not needed by the target role company policies knowledge
- not needed by the target role create solutions to problems skill
- not needed by the target role credit card payments knowledge
- not needed by the target role facilitate official agreement skill
- not needed by the target role handle rental overdues skill
- not needed by the target role industrial tools knowledge
- not needed by the target role machinery products knowledge
- not needed by the target role maintain inventory of rented items skill
- not needed by the target role manage claims process skill
- not needed by the target role manage contracts skill
- not needed by the target role manage theft prevention skill
- not needed by the target role mining, construction and civil engineering machinery products knowledge
- not needed by the target role office equipment knowledge
- not needed by the target role operate cash register skill
- not needed by the target role process payments skill
- not needed by the target role product comprehension knowledge
- not needed by the target role provide customer follow-up services skill
- not needed by the target role provide customers with price information skill
- not needed by the target role show diplomacy skill
- not needed by the target role types of aircraft knowledge
- not needed by the target role types of maritime vessels knowledge
- not needed by the target role work independently in rental services skill
7 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn car controls required
- still to learn characteristics of products required
- still to learn characteristics of services required
- still to learn leasing characteristics required
- still to learn types of vehicles required
- optional, not held financial jurisdiction optional
- optional, not held teamwork principles optional
Other moves recorded from rental service representative
Common questions about this move
Can a rental service representative become a car leasing agent?
Yes, and it is a substantial move. A rental service representative already covers 50% of what a car leasing agent is expected to do: 18 skills carry over, 14 of which the car leasing agent role treats as required.
What skills does a rental service representative need to become a car leasing agent?
14 required skills are missing, plus 4 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is write leasing reports.
How hard is the move from rental service representative to car leasing agent?
Its learning distance is 56.9 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.