Table 1Transition record

retail entrepreneurtomotor vehicle aftersales manager

A retail entrepreneur already meets 34% of what the motor vehicle aftersales manager role asks for. The move turns on 11 required skills not yet in the profile.

From retail entrepreneur

34%

Overlap1

To motor vehicle aftersales manager

9 Skills carried over

11 Required, not held

66.5 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 66.5

This move: 66.5 of 100 · substantial

1 Share of the motor vehicle aftersales manager role’s weighted skill requirement already met by the retail entrepreneur profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 9 skills that carry over, these are the ones fewest other occupations ask for. A motor vehicle aftersales manager role needs them, and most people applying for one will not have them already. This is the part of a retail entrepreneur background worth leading with.

Skill the target role also needs Area

already held perform customers’ needs analysis communication, collaboration and creativity
already held competition law business, administration and law
already held supervise sales activities management skills
already held commercial law business, administration and law
already held provide customer follow-up services assisting and caring
already held guarantee customer satisfaction assisting and caring

All 9 carried skills, including the 8 the motor vehicle aftersales manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 4 required, 1 supplementary

required, not held develop aftersale policies required
required, not held manage aftersales processes to comply with business standards required
required, not held apply business acumen required
required, not held plan event marketing for promotional campaigns required

optional, not held meet deadlines optional

02 information skills 3 required, 3 supplementary

required, not held monitor after sales records required
required, not held use mathematical tools for managing vehicles required
required, not held produce statistical financial records required

optional, not held operate dealership management system optional
optional, not held report accounts of the professional activity optional
optional, not held apply numeracy skills optional

03 communication, collaboration and creativity 2 required, 3 supplementary

required, not held ensure compliance with warranty contracts required
required, not held show diplomacy required

optional, not held implement customer follow-up optional
optional, not held give instructions to staff optional
optional, not held think proactively to secure sales optional

04 business, administration and law 1 required, 2 supplementary

required, not held product comprehension required

optional, not held sales argumentation optional
optional, not held employment law optional

05 services 1 required, 1 supplementary

required, not held consumer protection required

optional, not held car controls optional

06 engineering, manufacturing and construction 3 supplementary

optional, not held parts pricing optional
optional, not held new vehicles on the market optional
optional, not held types of vehicles optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a motor vehicle aftersales manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 9 skills that carry over

Skill Type

already held build business relationships skill
already held commercial law knowledge
already held guarantee customer satisfaction skill
already held manage staff skill
already held negotiate sales contracts skill
already held perform customers’ needs analysis skill
already held provide customer follow-up services skill
already held supervise sales activities skill
already held competition law knowledge

The 1 learning area not shown above

Skill to acquire Tier

07 generic programmes and qualifications 1 supplementary

optional, not held teamwork principles optional

14 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held car controls optional
optional, not held implement customer follow-up optional
optional, not held operate dealership management system optional
optional, not held parts pricing optional
optional, not held report accounts of the professional activity optional
optional, not held sales argumentation optional
optional, not held apply numeracy skills optional
optional, not held employment law optional
optional, not held give instructions to staff optional
optional, not held meet deadlines optional
optional, not held new vehicles on the market optional
optional, not held teamwork principles optional
optional, not held think proactively to secure sales optional
optional, not held types of vehicles optional

32 held skills the motor vehicle aftersales manager role does not ask for

Skill Type

not needed by the target role accounting techniques knowledge
not needed by the target role analyse data for policy decisions in trade skill
not needed by the target role arrange ordering of products for customers skill
not needed by the target role carry out cross merchandising skill
not needed by the target role check deliveries on receipt skill
not needed by the target role comprehend financial business terminology skill
not needed by the target role control of expenses skill
not needed by the target role create annual marketing budget skill
not needed by the target role develop business case skill
not needed by the target role e-commerce systems knowledge
not needed by the target role ensure compliance with purchasing and contracting regulations skill
not needed by the target role ensure point of sale material availability skill
not needed by the target role examine merchandise skill
not needed by the target role handle financial overviews of the store skill
not needed by the target role identify suppliers skill
not needed by the target role implement marketing strategies skill
not needed by the target role implement sales strategies skill
not needed by the target role keep records of merchandise delivery skill
not needed by the target role law of obligation knowledge
not needed by the target role maintain financial records skill
not needed by the target role maintain relationship with customers skill
not needed by the target role maintain relationship with suppliers skill
not needed by the target role manage financial risk skill
not needed by the target role market pricing knowledge
not needed by the target role monitor company policy skill
not needed by the target role operate cash register skill
not needed by the target role organise product display skill
not needed by the target role perform project management skill
not needed by the target role plan marketing campaigns skill
not needed by the target role recruit employees skill
not needed by the target role set up pricing strategies skill
not needed by the target role study sales levels of products skill

9 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held product comprehension required
required, not held consumer protection required
optional, not held car controls optional
optional, not held parts pricing optional
optional, not held sales argumentation optional
optional, not held employment law optional
optional, not held new vehicles on the market optional
optional, not held teamwork principles optional
optional, not held types of vehicles optional

Index

Other moves recorded from retail entrepreneur

Full index of moves from retail entrepreneur

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.