Retail entrepreneur to motor vehicle aftersales manager
A retail entrepreneur already meets 34% of what the motor vehicle aftersales manager role asks for. The move turns on 11 required skills not yet in the profile.
66.5/ 100
1 How much of what a motor vehicle aftersales manager is expected to do is already part of a retail entrepreneur’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the motor vehicle aftersales manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A motor vehicle aftersales manager role treats 8 of its required skills as things a retail entrepreneur already does. You would walk in with these on day one.
- build business relationships
- commercial law
- guarantee customer satisfaction
- manage staff
- negotiate sales contracts
- perform customers’ needs analysis
What stands in the way is 11 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 9 skills that carry over, these are the ones fewest other occupations ask for. A motor vehicle aftersales manager role needs them, and most people applying for one will not have them already. This is the part of a retail entrepreneur background worth leading with.
- already held perform customers’ needs analysis communication, collaboration and creativity
- already held competition law business, administration and law
- already held supervise sales activities management skills
- already held commercial law business, administration and law
- already held provide customer follow-up services assisting and caring
- already held guarantee customer satisfaction assisting and caring
All 9 carried skills, including the 8 the motor vehicle aftersales manager role treats as required.
Table 3 · What you may need to learn
The 25 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn develop aftersale policies required
- still to learn manage aftersales processes to comply with business standards required
- still to learn apply business acumen required
- still to learn plan event marketing for promotional campaigns required
- optional, not held meet deadlines optional
- still to learn monitor after sales records required
- still to learn use mathematical tools for managing vehicles required
- still to learn produce statistical financial records required
- optional, not held operate dealership management system optional
- optional, not held report accounts of the professional activity optional
- optional, not held apply numeracy skills optional
- still to learn ensure compliance with warranty contracts required
- still to learn show diplomacy required
- optional, not held implement customer follow-up optional
- optional, not held give instructions to staff optional
- optional, not held think proactively to secure sales optional
- still to learn product comprehension required
- optional, not held sales argumentation optional
- optional, not held employment law optional
- still to learn consumer protection required
- optional, not held car controls optional
- optional, not held parts pricing optional
- optional, not held new vehicles on the market optional
- optional, not held types of vehicles optional
1 further area in the appendix
Table 4 · Where to start
The 3 entries a motor vehicle aftersales manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 develop aftersale policies practise this
- 02 manage aftersales processes to comply with business standards practise this
- 03 monitor after sales records practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 9 skills that carry over
- already held build business relationships skill
- already held commercial law knowledge
- already held guarantee customer satisfaction skill
- already held manage staff skill
- already held negotiate sales contracts skill
- already held perform customers’ needs analysis skill
- already held provide customer follow-up services skill
- already held supervise sales activities skill
- already held competition law knowledge
The 1 learning area not shown above
- optional, not held teamwork principles optional
14 supplementary skills, helpful but not required
- optional, not held car controls optional
- optional, not held implement customer follow-up optional
- optional, not held operate dealership management system optional
- optional, not held parts pricing optional
- optional, not held report accounts of the professional activity optional
- optional, not held sales argumentation optional
- optional, not held apply numeracy skills optional
- optional, not held employment law optional
- optional, not held give instructions to staff optional
- optional, not held meet deadlines optional
- optional, not held new vehicles on the market optional
- optional, not held teamwork principles optional
- optional, not held think proactively to secure sales optional
- optional, not held types of vehicles optional
32 held skills the motor vehicle aftersales manager role does not ask for
- not needed by the target role accounting techniques knowledge
- not needed by the target role analyse data for policy decisions in trade skill
- not needed by the target role arrange ordering of products for customers skill
- not needed by the target role carry out cross merchandising skill
- not needed by the target role check deliveries on receipt skill
- not needed by the target role comprehend financial business terminology skill
- not needed by the target role control of expenses skill
- not needed by the target role create annual marketing budget skill
- not needed by the target role develop business case skill
- not needed by the target role e-commerce systems knowledge
- not needed by the target role ensure compliance with purchasing and contracting regulations skill
- not needed by the target role ensure point of sale material availability skill
- not needed by the target role examine merchandise skill
- not needed by the target role handle financial overviews of the store skill
- not needed by the target role identify suppliers skill
- not needed by the target role implement marketing strategies skill
- not needed by the target role implement sales strategies skill
- not needed by the target role keep records of merchandise delivery skill
- not needed by the target role law of obligation knowledge
- not needed by the target role maintain financial records skill
- not needed by the target role maintain relationship with customers skill
- not needed by the target role maintain relationship with suppliers skill
- not needed by the target role manage financial risk skill
- not needed by the target role market pricing knowledge
- not needed by the target role monitor company policy skill
- not needed by the target role operate cash register skill
- not needed by the target role organise product display skill
- not needed by the target role perform project management skill
- not needed by the target role plan marketing campaigns skill
- not needed by the target role recruit employees skill
- not needed by the target role set up pricing strategies skill
- not needed by the target role study sales levels of products skill
9 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn product comprehension required
- still to learn consumer protection required
- optional, not held car controls optional
- optional, not held parts pricing optional
- optional, not held sales argumentation optional
- optional, not held employment law optional
- optional, not held new vehicles on the market optional
- optional, not held teamwork principles optional
- optional, not held types of vehicles optional
Common questions about this move
Can a retail entrepreneur become a motor vehicle aftersales manager?
Yes, and it is a substantial move. A retail entrepreneur already covers 34% of what a motor vehicle aftersales manager is expected to do: 9 skills carry over, 8 of which the motor vehicle aftersales manager role treats as required.
What skills does a retail entrepreneur need to become a motor vehicle aftersales manager?
11 required skills are missing, plus 14 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by management skills. The single most important is develop aftersale policies.
How hard is the move from retail entrepreneur to motor vehicle aftersales manager?
Its learning distance is 66.5 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.