Table 1Transition record

sales engineertomotor vehicle aftersales manager

A sales engineer already meets 26% of what the motor vehicle aftersales manager role asks for. The move turns on 14 required skills not yet in the profile.

From sales engineer

26%

Overlap1

To motor vehicle aftersales manager

9 Skills carried over

14 Required, not held

73.4 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 73.4

This move: 73.4 of 100 · substantial

1 Share of the motor vehicle aftersales manager role’s weighted skill requirement already met by the sales engineer profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 9 skills that carry over, these are the ones fewest other occupations ask for. A motor vehicle aftersales manager role needs them, and most people applying for one will not have them already. This is the part of a sales engineer background worth leading with.

Skill the target role also needs Area

already held parts pricing engineering, manufacturing and construction
already held ensure compliance with warranty contracts communication, collaboration and creativity
already held consumer protection services
already held car controls services
already held types of vehicles engineering, manufacturing and construction
already held teamwork principles generic programmes and qualifications

All 9 carried skills, including the 5 the motor vehicle aftersales manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 6 required, 1 supplementary

required, not held develop aftersale policies required
required, not held manage aftersales processes to comply with business standards required
required, not held supervise sales activities required
required, not held apply business acumen required
required, not held manage staff required
required, not held plan event marketing for promotional campaigns required

optional, not held meet deadlines optional

02 information skills 3 required, 3 supplementary

required, not held monitor after sales records required
required, not held use mathematical tools for managing vehicles required
required, not held produce statistical financial records required

optional, not held operate dealership management system optional
optional, not held report accounts of the professional activity optional
optional, not held apply numeracy skills optional

03 business, administration and law 2 required, 3 supplementary

required, not held commercial law required
required, not held product comprehension required

optional, not held sales argumentation optional
optional, not held competition law optional
optional, not held employment law optional

04 communication, collaboration and creativity 2 required, 3 supplementary

required, not held perform customers’ needs analysis required
required, not held show diplomacy required

optional, not held implement customer follow-up optional
optional, not held give instructions to staff optional
optional, not held think proactively to secure sales optional

05 assisting and caring 1 required

required, not held guarantee customer satisfaction required

06 engineering, manufacturing and construction 1 supplementary

optional, not held new vehicles on the market optional

Table 4

Table 4 · Where to start

The 3 entries a motor vehicle aftersales manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 9 skills that carry over

Skill Type

already held build business relationships skill
already held consumer protection knowledge
already held ensure compliance with warranty contracts skill
already held negotiate sales contracts skill
already held provide customer follow-up services skill
already held car controls knowledge
already held parts pricing knowledge
already held teamwork principles knowledge
already held types of vehicles knowledge

11 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held implement customer follow-up optional
optional, not held operate dealership management system optional
optional, not held report accounts of the professional activity optional
optional, not held sales argumentation optional
optional, not held apply numeracy skills optional
optional, not held competition law optional
optional, not held employment law optional
optional, not held give instructions to staff optional
optional, not held meet deadlines optional
optional, not held new vehicles on the market optional
optional, not held think proactively to secure sales optional

33 held skills the motor vehicle aftersales manager role does not ask for

Skill Type

not needed by the target role achieve sales targets skill
not needed by the target role advise customers on motor vehicles skill
not needed by the target role apply health and safety standards skill
not needed by the target role apply technical communication skills skill
not needed by the target role apply territory planning skill
not needed by the target role calculate costs of repair operations skill
not needed by the target role capital goods industry knowledge
not needed by the target role carry out repair of vehicles skill
not needed by the target role check finished vehicles for quality control skill
not needed by the target role coordinate automotive repair and maintenance service skill
not needed by the target role drive vehicles skill
not needed by the target role e-procurement knowledge
not needed by the target role electrical wiring plans knowledge
not needed by the target role implement marketing strategies skill
not needed by the target role implement sales strategies skill
not needed by the target role interpret electrical diagrams skill
not needed by the target role inventory management rules knowledge
not needed by the target role issue sales quotations for repairs or maintenance skill
not needed by the target role keep up-to-date on manufacturer's policies skill
not needed by the target role maintain customer records skill
not needed by the target role maintain parts inventory skill
not needed by the target role maintain vehicle records skill
not needed by the target role manage vehicle services' financial resources skill
not needed by the target role maximise sales revenues skill
not needed by the target role organise storage facilities skill
not needed by the target role perform road testing of vehicles skill
not needed by the target role prospect new customers skill
not needed by the target role provide customer information related to repairs skill
not needed by the target role purchase automotive equipment skill
not needed by the target role purchase vehicle parts skill
not needed by the target role supply chain principles knowledge
not needed by the target role think proactively skill
not needed by the target role use communication techniques skill

6 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held commercial law required
required, not held product comprehension required
optional, not held sales argumentation optional
optional, not held competition law optional
optional, not held employment law optional
optional, not held new vehicles on the market optional

Index

Other moves recorded from sales engineer

Full index of moves from sales engineer

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.