Telephone switchboard operator to communication infrastructure maintainer
A telephone switchboard operator already meets 25% of what the communication infrastructure maintainer role asks for. The move turns on 9 required skills not yet in the profile.
70.6/ 100
1 How much of what a communication infrastructure maintainer is expected to do is already part of a telephone switchboard operator’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the communication infrastructure maintainer role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A communication infrastructure maintainer role treats 4 of its required skills as things a telephone switchboard operator already does. You would walk in with these on day one.
- ICT communications protocols
- concepts of telecommunications
- install electronic communication equipment
- monitor communication channels' performance
What stands in the way is 9 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A communication infrastructure maintainer role needs them, and most people applying for one will not have them already. This is the part of a telephone switchboard operator background worth leading with.
- already held concepts of telecommunications engineering, manufacturing and construction
- already held monitor communication channels' performance information skills
- already held install electronic communication equipment working with machinery and specialised equipment
- already held ICT communications protocols engineering, manufacturing and construction
- already held implement a virtual private network working with computers
All 5 carried skills, including the 4 the communication infrastructure maintainer role treats as required.
Table 3 · What you may need to learn
The 21 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn ICT network cable limitations required
- still to learn ICT network routing required
- still to learn ICT network security risks required
- still to learn procurement of ICT network equipment required
- still to learn ICT networking hardware required
- optional, not held Cisco optional
- still to learn operate digging construction equipment required
- still to learn install low voltage wiring required
- optional, not held install cable TV services optional
- optional, not held solve location and navigation problems by using GPS tools optional
- optional, not held use a complex communication system optional
- optional, not held seal wires optional
- optional, not held splice cable optional
- still to learn telecommunication trunking required
- optional, not held telecom regulations optional
- still to learn assess telecommunication infrastructure issues required
- optional, not held implement ICT security policies optional
- optional, not held implement a firewall optional
- optional, not held implement anti-virus software optional
- optional, not held use back-up and recovery tools optional
- optional, not held inspect cables optional
Table 4 · Where to start
The 3 entries a communication infrastructure maintainer role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 ICT network cable limitations study this
- 02 ICT network routing study this
- 03 ICT network security risks study this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 5 skills that carry over
- already held ICT communications protocols knowledge
- already held concepts of telecommunications knowledge
- already held install electronic communication equipment skill
- already held monitor communication channels' performance skill
- already held implement a virtual private network skill
12 supplementary skills, helpful but not required
- optional, not held Cisco optional
- optional, not held implement ICT security policies optional
- optional, not held implement a firewall optional
- optional, not held implement anti-virus software optional
- optional, not held install cable TV services optional
- optional, not held solve location and navigation problems by using GPS tools optional
- optional, not held telecom regulations optional
- optional, not held use a complex communication system optional
- optional, not held inspect cables optional
- optional, not held seal wires optional
- optional, not held splice cable optional
- optional, not held use back-up and recovery tools optional
10 held skills the communication infrastructure maintainer role does not ask for
- not needed by the target role answer incoming calls skill
- not needed by the target role communicate by telephone skill
- not needed by the target role electronic communication knowledge
- not needed by the target role greet guests skill
- not needed by the target role handle helpdesk problems skill
- not needed by the target role maintain telephony system skill
- not needed by the target role redirect callers skill
- not needed by the target role respond to customers' inquiries skill
- not needed by the target role use communication devices skill
- not needed by the target role use computer telephony integration skill
8 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn ICT network cable limitations required
- still to learn ICT network routing required
- still to learn ICT network security risks required
- still to learn procurement of ICT network equipment required
- still to learn telecommunication trunking required
- still to learn ICT networking hardware required
- optional, not held Cisco optional
- optional, not held telecom regulations optional
Common questions about this move
Can a telephone switchboard operator become a communication infrastructure maintainer?
Yes, and it is a substantial move. A telephone switchboard operator already covers 25% of what a communication infrastructure maintainer is expected to do: 5 skills carry over, 4 of which the communication infrastructure maintainer role treats as required.
What skills does a telephone switchboard operator need to become a communication infrastructure maintainer?
9 required skills are missing, plus 12 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by information and communication technologies (icts). The single most important is ICT network cable limitations.
How hard is the move from telephone switchboard operator to communication infrastructure maintainer?
Its learning distance is 70.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.