Table 1Transition record

ticket sales agenttohotel porter

A ticket sales agent already meets 32% of what the hotel porter role asks for. The move turns on 3 required skills not yet in the profile.

From ticket sales agent

32%

Overlap1

To hotel porter

4 Skills carried over

3 Required, not held

56.5 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 56.5

This move: 56.5 of 100 · substantial

1 Share of the hotel porter role’s weighted skill requirement already met by the ticket sales agent profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 4 skills that carry over, these are the ones fewest other occupations ask for. A hotel porter role needs them, and most people applying for one will not have them already. This is the part of a ticket sales agent background worth leading with.

Skill the target role also needs Area

already held provide tourism related information assisting and caring
already held assist clients with special needs communication, collaboration and creativity
already held comply with food safety and hygiene assisting and caring
already held maintain customer service communication, collaboration and creativity

All 4 carried skills, including the 3 the hotel porter role treats as required.

Table 3

Table 3 · What you would need to learn

The 15 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 handling and moving 2 required, 2 supplementary

required, not held handle guest luggage required
required, not held handle delivered packages required

optional, not held clean public areas optional
optional, not held handle chemical cleaning agents optional

02 assisting and caring 1 required, 5 supplementary

required, not held greet guests required

optional, not held assist at check-in optional
optional, not held explain features in accommodation venue optional
optional, not held detect drug abuse optional
optional, not held provide door security optional
optional, not held run errands on behalf of customers optional

03 communication, collaboration and creativity 4 supplementary

optional, not held implement sales strategies optional
optional, not held take room service orders optional
optional, not held handle customer complaints optional
optional, not held implement marketing strategies optional

04 working with machinery and specialised equipment 1 supplementary

optional, not held park guest's vehicle optional

Table 4

Table 4 · Where to start

The 3 entries a hotel porter role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 4 skills that carry over

Skill Type

already held assist clients with special needs skill
already held comply with food safety and hygiene skill
already held maintain customer service skill
already held provide tourism related information skill

12 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held assist at check-in optional
optional, not held explain features in accommodation venue optional
optional, not held implement sales strategies optional
optional, not held take room service orders optional
optional, not held clean public areas optional
optional, not held detect drug abuse optional
optional, not held handle chemical cleaning agents optional
optional, not held handle customer complaints optional
optional, not held implement marketing strategies optional
optional, not held park guest's vehicle optional
optional, not held provide door security optional
optional, not held run errands on behalf of customers optional

18 held skills the hotel porter role does not ask for

Skill Type

not needed by the target role apply foreign languages in tourism skill
not needed by the target role assist customers with self-service ticketing machines skill
not needed by the target role cancellation policies of service providers knowledge
not needed by the target role communicate with customers skill
not needed by the target role handle personal identifiable information skill
not needed by the target role have computer literacy skill
not needed by the target role inform customers of activity changes skill
not needed by the target role keep up to date on local events skill
not needed by the target role maintain customer records skill
not needed by the target role process booking skill
not needed by the target role process payments skill
not needed by the target role quote prices skill
not needed by the target role respond to customers' inquiries skill
not needed by the target role sell tickets skill
not needed by the target role speak different languages skill
not needed by the target role stay up-to-date with current events skill
not needed by the target role upsell products skill
not needed by the target role use global distribution system skill

Index

Other moves recorded from ticket sales agent

Full index of moves from ticket sales agent

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.