Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

tour operator representativetotravel consultant

A tour operator representative already meets 49% of what the travel consultant role asks for. The move turns on 13 required skills not yet in the profile.

From tour operator representative
49%
Overlap1
To travel consultant
23 Skills carried over
13 Required, not held
59.8 Difficulty2
Career overlap Partial match

49%

Learning distance Substantial retraining

59.8/ 100

1 Share of the travel consultant role’s weighted skill requirement already met by the tour operator representative profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A travel consultant role treats 13 of its required skills as things a tour operator representative already does. These are the ones it depends on most.

  • apply foreign languages in tourism
  • build a network of suppliers in tourism
  • ecotourism
  • educate on sustainable tourism
  • geographical areas relevant to tourism
  • handle customer complaints

What stands in the way is 13 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 23 skills that carry over, these are the ones fewest other occupations ask for. A travel consultant role needs them, and most people applying for one will not have them already. This is the part of a tour operator representative background worth leading with.

Skill the target role also needs Area
  • already held build a network of suppliers in tourism communication, collaboration and creativity
  • already held apply foreign languages in tourism communication, collaboration and creativity
  • already held self-service technologies in tourism information and communication technologies (icts)
  • already held develop inclusive communication material communication, collaboration and creativity
  • already held geographical areas relevant to tourism services
  • already held process booking information skills

All 23 carried skills, including the 13 the travel consultant role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 6 required, 4 supplementary
  • required, not held customise travel package required
  • required, not held identify customer's needs required
  • required, not held maintain relationship with suppliers required
  • required, not held sell tourist packages required
  • required, not held advertise travel insurance required
  • required, not held devise tailor-made tourism itineraries required
  • optional, not held demonstrate intercultural competences in hospitality services optional
  • optional, not held build business relationships optional
  • optional, not held perform services in a flexible manner optional
  • optional, not held use different communication channels optional
02 assisting and caring 2 required, 3 supplementary
  • required, not held guarantee customer satisfaction required
  • required, not held provide tourism related information required
  • optional, not held follow ethical code of conduct in tourism optional
  • optional, not held plan measures to safeguard natural protected areas optional
  • optional, not held comply with food safety and hygiene optional
03 management skills 2 required, 3 supplementary
  • required, not held oversee all travel arrangements required
  • required, not held plan measures to safeguard cultural heritage required
  • optional, not held oversee the printing of touristic publications optional
  • optional, not held oversee the design of touristic publications optional
  • optional, not held plan events optional
04 working with computers 2 required, 1 supplementary
  • required, not held use customer relationship management software required
  • required, not held use global distribution system required
  • optional, not held manage online content optional
05 information skills 1 required, 1 supplementary
  • required, not held measure sustainability of tourism activities required
  • optional, not held read maps optional
Table 4

Table 4 · Where to start

The 3 entries a travel consultant role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 23 skills that carry over
Skill Type
  • already held apply foreign languages in tourism skill
  • already held build a network of suppliers in tourism skill
  • already held ecotourism knowledge
  • already held educate on sustainable tourism skill
  • already held geographical areas relevant to tourism knowledge
  • already held handle customer complaints skill
  • already held maintain customer records skill
  • already held maintain customer service skill
  • already held process booking skill
  • already held process payments skill
  • already held self-service technologies in tourism knowledge
  • already held upsell products skill
  • already held use e-tourism platforms skill
  • already held assist clients with special needs skill
  • already held augmented reality knowledge
  • already held develop inclusive communication material skill
  • already held engage local communities in the management of natural protected areas skill
  • already held improve customer traveling experiences with augmented reality skill
  • already held manage conservation of natural and cultural heritage skill
  • already held promote virtual reality travelling experiences skill
  • already held support community-based tourism skill
  • already held support local tourism skill
  • already held virtual reality knowledge
12 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held demonstrate intercultural competences in hospitality services optional
  • optional, not held follow ethical code of conduct in tourism optional
  • optional, not held manage online content optional
  • optional, not held oversee the printing of touristic publications optional
  • optional, not held plan measures to safeguard natural protected areas optional
  • optional, not held build business relationships optional
  • optional, not held comply with food safety and hygiene optional
  • optional, not held oversee the design of touristic publications optional
  • optional, not held perform services in a flexible manner optional
  • optional, not held plan events optional
  • optional, not held read maps optional
  • optional, not held use different communication channels optional
19 held skills the travel consultant role does not ask for
Skill Type
  • not needed by the target role collect tourist information skill
  • not needed by the target role communicate with customers skill
  • not needed by the target role create solutions to problems skill
  • not needed by the target role devise special promotions skill
  • not needed by the target role ensure infrastructure accessibility skill
  • not needed by the target role handle personal identifiable information skill
  • not needed by the target role implement marketing strategies skill
  • not needed by the target role implement sales strategies skill
  • not needed by the target role make logistical arrangements skill
  • not needed by the target role manage health and safety standards skill
  • not needed by the target role manage the customer experience skill
  • not needed by the target role manage visitor flows in natural protected areas skill
  • not needed by the target role measure customer feedback skill
  • not needed by the target role negotiate service with providers skill
  • not needed by the target role negotiate supplier arrangements skill
  • not needed by the target role prepare travel packages skill
  • not needed by the target role provide customised products skill
  • not needed by the target role provide performance feedback skill
  • not needed by the target role work in a hospitality team skill
Index

Other moves recorded from tour operator representative

Full index of moves from tour operator representative

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.