Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

travel agenttotour organiser

A travel agent already meets 42% of what the tour organiser role asks for. The move turns on 15 required skills not yet in the profile.

From travel agent
42%
Overlap1
To tour organiser
18 Skills carried over
15 Required, not held
64.3 Difficulty2
Career overlap Partial match

42%

Learning distance Substantial retraining

64.3/ 100

1 Share of the tour organiser role’s weighted skill requirement already met by the travel agent profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A tour organiser role treats 9 of its required skills as things a travel agent already does. These are the ones it depends on most.

  • apply foreign languages in tourism
  • engage local communities in the management of natural protected areas
  • geographical areas relevant to tourism
  • maintain customer service
  • manage conservation of natural and cultural heritage
  • manage visitor flows in natural protected areas

What stands in the way is 15 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 18 skills that carry over, these are the ones fewest other occupations ask for. A tour organiser role needs them, and most people applying for one will not have them already. This is the part of a travel agent background worth leading with.

Skill the target role also needs Area
  • already held oversee all travel arrangements management skills
  • already held apply foreign languages in tourism communication, collaboration and creativity
  • already held self-service technologies in tourism information and communication technologies (icts)
  • already held manage visitor flows in natural protected areas information skills
  • already held geographical areas relevant to tourism services
  • already held support community-based tourism communication, collaboration and creativity

All 18 carried skills, including the 9 the tour organiser role treats as required.

Table 3

Table 3 · What you would need to learn

The 21 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 7 required, 3 supplementary
  • required, not held inform tourist groups on logistical times required
  • required, not held organise entry to attractions required
  • required, not held build a network of suppliers in tourism required
  • required, not held liaise with guest facilities providers required
  • required, not held assist clients with special needs required
  • required, not held build business relationships required
  • required, not held perform services in a flexible manner required
  • optional, not held participate in tourism events optional
  • optional, not held ensure infrastructure accessibility optional
  • optional, not held use different communication channels optional
02 assisting and caring 4 required
  • required, not held welcome tour groups required
  • required, not held check travel documentation required
  • required, not held handle personal identifiable information required
  • required, not held manage health and safety standards required
03 management skills 2 required, 1 supplementary
  • required, not held organise transportation of tour groups required
  • required, not held coordinate performance tours required
  • optional, not held plan medium to long term objectives optional
04 services 1 required, 1 supplementary
  • required, not held local area tourism industry required
  • optional, not held tourist resources of a destination for further development optional
05 handling and moving 1 required
  • required, not held handle veterinary emergencies required
06 information skills 1 supplementary
  • optional, not held read maps optional
Table 4

Table 4 · Where to start

The 3 entries a tour organiser role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 18 skills that carry over
Skill Type
  • already held apply foreign languages in tourism skill
  • already held engage local communities in the management of natural protected areas skill
  • already held geographical areas relevant to tourism knowledge
  • already held maintain customer service skill
  • already held manage conservation of natural and cultural heritage skill
  • already held manage visitor flows in natural protected areas skill
  • already held oversee all travel arrangements skill
  • already held support community-based tourism skill
  • already held support local tourism skill
  • already held augmented reality knowledge
  • already held ecotourism knowledge
  • already held educate on sustainable tourism skill
  • already held improve customer traveling experiences with augmented reality skill
  • already held maintain relationship with suppliers skill
  • already held promote virtual reality travelling experiences skill
  • already held self-service technologies in tourism knowledge
  • already held use e-tourism platforms skill
  • already held virtual reality knowledge
6 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held participate in tourism events optional
  • optional, not held tourist resources of a destination for further development optional
  • optional, not held ensure infrastructure accessibility optional
  • optional, not held plan medium to long term objectives optional
  • optional, not held read maps optional
  • optional, not held use different communication channels optional
40 held skills the tour organiser role does not ask for
Skill Type
  • not needed by the target role achieve sales targets skill
  • not needed by the target role advertise travel insurance skill
  • not needed by the target role comply with food safety and hygiene skill
  • not needed by the target role coordinate events skill
  • not needed by the target role develop inclusive communication material skill
  • not needed by the target role distribute local information materials skill
  • not needed by the target role ensure the privacy of guests skill
  • not needed by the target role execute email marketing skill
  • not needed by the target role follow ethical code of conduct in tourism skill
  • not needed by the target role handle customer complaints skill
  • not needed by the target role handle financial transactions skill
  • not needed by the target role identify customer's needs skill
  • not needed by the target role implement marketing strategies skill
  • not needed by the target role implement sales strategies skill
  • not needed by the target role maintain customer records skill
  • not needed by the target role maintain relationship with customers skill
  • not needed by the target role manage database skill
  • not needed by the target role manage digital archives skill
  • not needed by the target role manage time in tourism skill
  • not needed by the target role measure customer feedback skill
  • not needed by the target role office software knowledge
  • not needed by the target role present reports skill
  • not needed by the target role process booking skill
  • not needed by the target role process payments skill
  • not needed by the target role produce content for tourism brochures skill
  • not needed by the target role promote the use of sustainable transport skill
  • not needed by the target role provide customised products skill
  • not needed by the target role provide tourism related information skill
  • not needed by the target role quote prices skill
  • not needed by the target role search databases skill
  • not needed by the target role sell tourist packages skill
  • not needed by the target role social media management knowledge
  • not needed by the target role upsell products skill
  • not needed by the target role use communication techniques skill
  • not needed by the target role use customer relationship management software skill
  • not needed by the target role use global distribution system skill
  • not needed by the target role use microsoft office skill
  • not needed by the target role use presentation software skill
  • not needed by the target role use spreadsheets software skill
  • not needed by the target role work in a hospitality team skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held local area tourism industry required
  • optional, not held tourist resources of a destination for further development optional
Index

Other moves recorded from travel agent

Full index of moves from travel agent

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.