Career Overlap Occupation record
RecordJob

Where a railway sales agent can go next

5 destinations recorded, ranked by how much of the target role a railway sales agent already meets. The closer to the top of Table 1, the less there is to learn.

Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.

Also known as railway station agent, railway station counter agent, agent for railway ticket sales, counter sales agent, railway tickets salesman, railway tickets saleswoman, railway ticket sales representative, railway transportation sales agent, railway station cashier.

Clerical support workers 23 skills on file 5 career moves 0 above 60% overlap Closest: railway passenger service agent, 26%

Fig. 2 · Career map 5 nearest · ESCO v1.2.1
railway passenger service age… 26% covered personal shopper 20% covered chief conductor 19% covered rental service representative… 18% covered rental service representative… 18% covered railway sales agent You are here
  • 70% and above · short step
  • 50 to 70% · real move
  • Below 50% · substantial retraining
The 5 nearest destinations from railway sales agent, each one a link to that move’s record. Distance from the centre is how much retraining the move takes; the figure on each is how much of that role a railway sales agent already covers. All 5 are listed in the tables below.
Table 1

Table 1 · A bigger jump

Possible, but expect real retraining rather than a sideways step.

Table 2

Table 2 · What the job itself asks for

A railway sales agent needs 17 required skills and areas of knowledge. These 10 are the ones fewest other jobs share, so they say the most about the work.

Required skill Area
  • manage difficult clients communication, collaboration and creativity
  • update message displays assisting and caring
  • advise customers on the product range of railway companies communication, collaboration and creativity
  • sell train tickets communication, collaboration and creativity
  • adapt communication style according to recipient communication, collaboration and creativity
  • process order forms with customer's information information skills
  • act with a high level of safety awareness assisting and caring
  • communicate clearly with passengers communication, collaboration and creativity
  • communicate with customer service department communication, collaboration and creativity
  • persuade clients with alternatives communication, collaboration and creativity
Table 3

Table 3 · Jobs that lead here

The reverse view: occupations whose skills already cover much of what a railway sales agent does. The figure is how much of this job each one brings.

Index

Look up another occupation

Railway sales agent is filed under Clerical support workers, ISCO major group 4. The full index lists all ten groups.

Note

How these figures were compiled

Overlap is how much of the target role is already part of a railway sales agent’s work. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.