railway sales agenttorental service representative in personal and household goods
A railway sales agent already meets 18% of what the rental service representative in personal and household goods role asks for. The move turns on 18 required skills not yet in the profile.
This move: 77.9 of 100 · career change
1 Share of the rental service representative in personal and household goods role’s weighted skill requirement already met by the railway sales agent profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Table 2 · What you already bring
Of the 4 skills that carry over, these are the ones fewest other occupations ask for. A rental service representative in personal and household goods role needs them, and most people applying for one will not have them already. This is the part of a railway sales agent background worth leading with.
- already held achieve sales targets communication, collaboration and creativity
- already held apply numeracy skills information skills
- already held communicate with customers communication, collaboration and creativity
- already held identify customer's needs communication, collaboration and creativity
All 4 carried skills, including the 4 the rental service representative in personal and household goods role treats as required.
Table 3 · What you would need to learn
The 18 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held handle rental overdues required
- required, not held provide customers with price information required
- required, not held work independently in rental services required
- required, not held manage claims process required
- required, not held maintain inventory of rented items required
- required, not held record customers' personal data required
- required, not held process data required
- required, not held review completed contracts required
- required, not held assist customers required
- required, not held guarantee customer satisfaction required
- required, not held provide customer follow-up services required
- required, not held company policies required
- required, not held product comprehension required
- required, not held financial capability required
- required, not held handle financial transactions required
- required, not held perform multiple tasks at the same time required
- required, not held process payments required
- required, not held have computer literacy required
Table 4 · Where to start
The 3 entries a rental service representative in personal and household goods role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 assist customers skill · sector specific
- 02 company policies knowledge · sector specific
- 03 guarantee customer satisfaction skill · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 4 skills that carry over
- already held achieve sales targets skill
- already held apply numeracy skills skill
- already held communicate with customers skill
- already held identify customer's needs skill
0 supplementary skills, helpful but not required
19 held skills the rental service representative in personal and household goods role does not ask for
- not needed by the target role act reliably skill
- not needed by the target role act with a high level of safety awareness skill
- not needed by the target role adapt communication style according to recipient skill
- not needed by the target role advise customers on the product range of railway companies skill
- not needed by the target role communicate clearly with passengers skill
- not needed by the target role communicate with customer service department skill
- not needed by the target role follow ethical code of conduct in transport services skill
- not needed by the target role geographic areas knowledge
- not needed by the target role handle petty cash skill
- not needed by the target role interpret customer non-verbal communication skill
- not needed by the target role manage difficult clients skill
- not needed by the target role persuade clients with alternatives skill
- not needed by the target role process order forms with customer's information skill
- not needed by the target role provide high quality customer service skill
- not needed by the target role react calmly in stressful situations skill
- not needed by the target role satisfy customers skill
- not needed by the target role sell train tickets skill
- not needed by the target role update message displays skill
- not needed by the target role use different communication channels skill
3 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held company policies required
- required, not held product comprehension required
- required, not held financial capability required
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.